I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... もっと見る
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I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... もっと見る
企業が回答しました
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... もっと見る
企業が回答しました
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... もっと見る
企業が回答しました
企業情報
当該企業による記述
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
連絡先
202 Brunswick, H9R 5P9, Pointe-Claire, カナダ
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
4.2
ほぼ満足
213件のレビュー
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best sleep ever
The headleveler pilllw is the real thing. All my life I have slept on sub par pillows that offer no support. The headleveler pillow is firm yet comfortable giving you the ideal support for your head,
2017年11月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Thanks Tim for your awesome review! We love hearing from our customers. We are very pleased you are happy with your pillow! Desiree
Best pillow i've ever slept on
Best pillow i've ever slept on, really supports my head and neck so I don't wake up with neck/back fatigue in the morning!
2017年10月19日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Hi Alessandra,
We are so happy to hear that you love your pillow. Thank you for the awesome review. We look forward to serving you again. Cheers!
Love it!
This is my 4th pillow. I Carry it everywhere. I even packed it in a suitcase on a trip to Cuba. Can't live without it.
2017年9月20日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Hi Julie! Thank you so much for the great review. Wow! We are really happy to hear that you love your pillow. People often forget about their pillow when they travel. We truly value your loyalty and thank you for taking the time to send in your review. Please do not hesitate to contact us if we can be of help to you in the future! It will be our pleasure to assist you :> All the best, Desiree
Outstanding product and customer service
Extremely professional team with outstanding orthopedic pillows. Desiree personally called me after placing my order to ensure that I had ordered the correct pillow sizes for my needs. She went through the reasoning for the different sizes and allowed me to change my order to what she felt would be optimal given my personal measurements.
Very fast next day shipping and well packaged product. The pillow itself is very well packaged, handmade, hypoallergenic and very comfortable. Would definitely order again!
2017年9月9日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Hi Simon,
Thank you very much for the great review. We believe in going above-and-beyond for all of our customers, and we give each customer order the time it deserves so that you have the best service possible. After all... you deserve it! :>> Please do not hesitate to let us know if we can assist you again in the future. It will be our pleasure. Best regards, Desiree :>
The pillow is wonderful and was …
The pillow is wonderful and was delivered very rapidly! I recommend it to everybody!
2017年8月24日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Thank you Claudia for such a positive review. We try our best to provide you with a great pillow and awesome customer service!
Merci beaucoup Claudia pour vos commentaires positifs. Etant une entreprise familiale, nous faisons tout dans notre possible pour vous fournir le meilleur oreiller et un service a la clientele de haute gamme. Nous sommes toujours a votre service! Desiree :>
Headleveler | Ortho-Cerv からの回答
Merci beaucoup Nancy pour vos commentaires positifs. Nous faisons toujours le plus possible pour vous fournir un service hors pair! Desiree
Excellent customer service
Excellent customer service, fast and very responsive. The actual product is superb. I would highly recommend it to all my friends and family.
2017年7月1日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Dunia,
We are so happy to hear you are a satisfied customer. We value your comments and would be happy to help you again in the future! Desiree :>
Guaranteed Good Night Sleep
After discovering these Headleveler pillows, I cannot do without them. Over the years, I have purchased 7 pillows for myself and husband, and have recommended them to my children and friends. I live in Victoria B.C. and I usually travel to Montreal once a year, where I first bought the pillow at a Medical supply sports store, however I needed a travel pillow before going down this year, and discovered that I could order online. The pillow was sent within a few days of leaving, however I had chosen the wrong size, and had to exchange it. I was treated with the up most caring person Desiree, who went above and beyond to resolve my exchange, even though it was a holiday in Montreal and the businesses were closed.
This is the type of company and personnel you would like to deal with. No wonder they have been in business worldwide for 27years.
If you want a guaranteed Good Night Sleep, choose one of their pillows.
2017年6月28日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Mei-sheng,
We are so happy you are pleased with our service and our made-to-measure pillows. We do our very best to provide all our customers with a first-class service. Please do not hesitate contacting us in the future if we can be of assistance. It will be our pleasure to help you. Desiree :>
Very good service and advice
2017年6月13日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Thank you Mr. Balan. We do our very best to offer you a concierge, personalized service. Please do not hesitate to let us know if we can help you again in the future. I will be our pleasure to assist you. Merci beaucoup, Desiree
I recommend this company anytime
I recommend this company anytime. Always good service and follow up
2017年5月29日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Susan, Thank you very much for your review. We are always there to help. Please do not hesitate to let us know if we can be of help to you in the future! Desiree :>
Headleveler | Ortho-Cerv からの回答
Merci Monsieur Hivon pour votre commentaire. Toujours à votre service, Désirée
Thanks to Desiree who is always …
Thanks to Desiree who is always available and return our call in short time !! Always nice to place order with her.
2017年4月26日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Thank you Karine for your review. Please do not hesitate to let us know if we can assist you in the future. We truly value our customers. Desiree :>
Help me a lot
Help me a lot. Doesn't reduce my numbness complete, still able to sleep without numb or tiny numb.
2017年4月19日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Hi Scott! Just wanted to thank you for your review. We are always happy to hear about how our pillows are helping. Please do not hesitate to let us know if we can assist you in the future. We are happy to help! Desiree :>
Mes deux enfants
Mes deux enfants, ma blonde et moi utilisons les oreillers de Headlever. Notre satisfaction est grande!
2017年4月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Merci beaucoup pour les 5 étoiles, nous apprécions beaucoup votre appui et vos commentaires. Étant une compagnie familiale au Québec, notre but est de vous offrir un service et des oreillers hors pairs.
Great pillow
Great pillow , very comfortable support my head and neck very well, help to relieve my neck pain.
2017年4月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Faye,
Thank you so much for your 5 Star Rating. We are very glad to hear that you are happy with your pillow!
Best pillow ever
Best pillow ever, by far!! I tried so many pillows before (expensive ones that were meant to help people like me who had back and neck issues) and not one even came close to being as helpful and comfortable as the headleveler. I first bought a standard size from my chiropractor 3 years ago. This year for Christmas I bought myself a brand new king size headleveler and gave the standard size one to my 9 year old daughter (who loved it from day one). What i also love is that there is no adjustment period...i found it amazing from the first night i slept on it and can't sleep at a hotel now without taking it with me. Its easily washable which is great for my allergies and it always keeps its shape after washing (i dry mine in the dryer on low heat)
My neck issues have much improved since ive had it. Im definitely buying more (one for my 8 year old son and one for my mom). Enthusiastically recommended!
2017年4月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Milaine,
Thank you very much for your 5 Star Review. It is absolutely wonderful to hear how your whole family also has their own Headleveler pillow. Please do not hesitate to let us know if we can be of help in the future. We strive to provide you with the best customer support and top-notch pillows.
Fantastic company to deal with
Fantastic company to deal with, very friendly service and prompt delivery. The product was good but was not a perfect fit for me - but I have tried over 20 pillows and none seem right. Otherwise would gave given 5 stars. But highly recommend anyone give them a try. Great return policy!
2017年4月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Dear Philippe,
Thank you very much for your 4 Star Review. It was great dealing with you, and please never hesitate to reach out in the future if we can be of help. Our customers mean the world to us!
The only thing better than the service …
The only thing better than the service is the pillow itself! I never knew the importance of a custom made pillow until I tried Headleveler - thanks for a great night's sleep.
2017年4月6日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Thanks GC for your 5 Star Review. So happy to hear that you are enjoying all of the benefits of your Headleveler pillow. We appreciate your business.
Cet oreiller est très confortable
Cet oreiller est très confortable, j'ai choisi le grand format et la moyenne épaisseur, j'en suis très satisfait.
2017年4月5日
自発的なレビュー
Headleveler | Ortho-Cerv からの回答
Cher Anthony,
Merci beaucoup pour votre témoignage 5 étoiles! Nous sommes très heureux d'apprendre que vous aimez votre oreiller. Nous faisons tout dans notre possible pour vous offrir une expérience faite sur mesure. Étant une compagnie familiale située au Québec, nous apprécions votre appui et de vous compter parmi un de nos clients.
Headleveler | Ortho-Cerv からの回答
Dear Karim,
Thank you so much for your 4 Star Review. We truly strive to offer you an amazing personalized experience. Please do not hesitate reaching out to us in the future if we can be of assistance to you.
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