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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

An unexpected source for supplements sent to the UK - an absolutely fabulous stockist of Solgar supplements and more. Great offers and service. Thanks, HealthPost

5つ星のうち5の評価

Yes healthpost is trustable. I've ordered from them for many years. The only time delivery got slow was covid lock down! Great price products and an ethical company, using recyclable packaging and... もっと見る

5つ星のうち5の評価

I have been using HealthPost for years for supplements, shampoos, foods, body washes. Their service is impeccable and their products always arrived quickly by courier. Never had any problems. Love... もっと見る

5つ星のうち3の評価

We have been ordering from this business for years, at times paying more for express delivery. The products are of a high quality however they arrive damaged as the courier service they use in Austra... もっと見る

企業が回答しました

企業情報

  1. 健康・美容製品店

当該企業による記述

NZ's largest natural health and wellness online store. Backed by ethical values. 100% NZ family-owned. Shop now with fast delivery & free rewards.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

22件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

The best!

I have been a customer of HealthPost for about 10 years now and they will always be my first choice for all my natural health, beauty and eco-living purchases. This company have amazing morals, a beautiful genuine Kiwi story to tell and their products and service are second to none.

2025年8月1日
自発的なレビュー
5つ星のうち3の評価

Poor courier service in Australia

We have been ordering from this business for years, at times paying more for express delivery. The products are of a high quality however they arrive damaged as the courier service they use in Australia THROW our orders onto our porch causing damage to the packaging and sometimes the contents. This is now a trend whenever I order from this business. I hope they switch couriers soon!

2024年12月13日
自発的なレビュー
HealthPost ロゴ

HealthPost からの回答

Hi, thanks for your review , we’re sorry to hear about your recent experience with the delivery of your orders.
We understand how important it is for our customers to receive their orders in excellent condition. we're sorry to hear this isn't happening for you. If you could please contact us via email at info@healthpost.co.nz with further details of your orders we’ll work to help resolve this. Thanks so much, Your HealthPost team

5つ星のうち2の評価

Product "Best Before" date given

Ordered a product and was given something that was past the "Best Before" date. Wrote to them three weeks ago and there has been no reply/ explanation given.
----
Thanks for your reply. I did email you at your stated email address on 19 Dec 2024.

2024年12月5日
自発的なレビュー
HealthPost ロゴ

HealthPost からの回答

Hi, We’re sorry to hear about your recent experience, and appreciate you raising your concerns.
We understand how important it is for our customers to receive products that meet our high standards and we’re very disappointed to hear that you’ve received an expired product and have not had a reply to earlier communication.
We’d love to look into this further and would be grateful if you could email us at info@healthpost.co.nz with a bit more detail so we can investigate further for you. Thanks your HealthPost team

5つ星のうち5の評価

A company i trust

Have had dealings with Healthpost for several years. Their service has always been fast and efficient. And their products are of good quality. I have ordered products to be sent to Australia as well and have had then received quickly and in perfect condition

2024年8月2日
自発的なレビュー
5つ星のうち1の評価

I placed a order with health…

I placed a order with health delivery.they are based in NZ. I received a msg my order was delivered. I checked and it wasn't. I followed up with Auspost, they said it's lost in transit. I contacted the health delivery main customer support. Sharon said it's delivered. I mast check.... my house is open infront, not a tree or pot plant, clean and open. Such a shame how you can assume a situation. I wanted visual proof that it's been delivered. I paid alot for secure delivery. Sharon couldn't provide any evidence. She got defensive and rude. She ignored the situation, and wiped the problem under the carpet. Not a very honest company to deal with. I have proof of communication via email, such a pity I can't upload them ad proof.

2024年4月17日
自発的なレビュー
5つ星のうち5の評価

Fantastic

Fantastic. I place the order on May 8 from Switzerland and received the ordered item in perfect condition, in Switzerland on May 19. Great service, good price, good product. Thank you.

2022年5月20日
自発的なレビュー
5つ星のうち5の評価

This is the most efficient and best…

This is the most efficient and best customer service company in New Zealand. First class service. I ordered incorrect shade and although immensely busy they had no problem locating the order and altering and all despatched quickly and efficiently as usual. Well done Healthpost. All of my orders are recieved promptly and never ever had any problems.

2021年10月19日
自発的なレビュー
5つ星のうち5の評価

Fabulous company

I have been using HealthPost for years for supplements, shampoos, foods, body washes. Their service is impeccable and their products always arrived quickly by courier. Never had any problems. Love the rewards. The only thing I find is that sometimes I can purchase some supplements a little cheaper on another website. However, I usually use HealthPost because their service is better and so are the rewards.

2021年10月8日
自発的なレビュー
5つ星のうち5の評価

Amazing customer care experience

A big thank you to Healthpost and especially the customer care team.

My parcel has been lost by NZ post. The customer care team has been highly responsive. They re-sent the items to me again while dealing with NZ post's refund claim on their side.

2021年9月29日
自発的なレビュー
5つ星のうち5の評価

Yes healthpost is trustable

Yes healthpost is trustable.
I've ordered from them for many years. The only time delivery got slow was covid lock down!
Great price products and an ethical company, using recyclable packaging and constant charitable donations.
I've used customer service three times to alter my order and they have always been extremely helpful.

2021年4月18日
自発的なレビュー
5つ星のうち5の評価

I love health post.

I love health post. Cheaper than other retail health stores. Rewards system is awesome. They give back to charity. Always having deals and specials. And super fast delivery compared to other stores as well. Recommend to all A+++++

2020年11月7日
自発的なレビュー
5つ星のうち1の評価

Fragile delivery packaging

I've purchased products from this company three times, three times and every time I received one or more damaged product. The damaged goods are beyond usable by any means, due to the fact that the delivery packaging is too fragile and are not effective at nullifying the impact that may occur during the delivery process. Contacted the customer service everytime and still see no improvement at fixing this issue.

2020年10月26日
自発的なレビュー

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