I have been using Healthy Mummy products and their meal plans for a few years now and have found them be really good with a good variety of all products for health and wellness.
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レビュアーのコメントを見てみましょう
My wife was losing weight due to their weight loss plans after pregnancy. She was reading different reviews on this services, was checking results of other moms who have eventually decided to use se... もっと見る
企業が回答しました
I joined the Healthy Mummy program through an 28Day challenge and haven’t looked back! Amazing app with a library of recipes and workouts that are unmatched in other programs I’ve tried. The community... もっと見る
I love the healthy mummy smoothies I have been using them for over 7 years, this would usually be a 5 star rating but I am beyond dissapointed that they have recently changed their speciality smoothie... もっと見る
企業が回答しました
企業情報
The Healthy Mummy について
当該企業による記述
Take part in the mums only 28 Day Challenges today and lose 4-6kg every month and discover effective methods for losing weight. With real results from real mums just like you.
連絡先
19-21 S Steyn, 2095, Manly, オーストラリア
- support@thehealthymummy.com
- healthymummy.com
4.2
ほぼ満足
8434件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The product does not seem to make any…
The product does not seem to make any difference at all
2023年12月22日
The Healthy Mummy からの回答
Hi Anita, thanks for leaving this review, sorry to read of your disappointment. We recommend taking this product 30 minutes before a meal, and we expect it to work. If not, please return to us within 30 days if you would like a refund, here are the steps on how to do that, I hope this helps, please reach out to our team for further support.
https://thehealthymummy.happyfox.com/kb/article/18-how-do-i-return-an-item/
Alex - Healthy Mummy team
Carb x
I’ve only tried the Carb x once but the flavour of vanilla shone through with 600 ml of water- I was very happy and now I hope it’s other benefits shine as brightly.
2024年1月10日
Took really long for the items to…
Took really long for the items to arrive, still waiting.
2023年12月18日
The Healthy Mummy からの回答
Hi Yen, we are really sorry to see this. Your order was shipped on Dec 29th, and should have arrived by now. I'll look into this and see what has happened with the courier, please keep an eye out for an email from me :)
Alex - THM team
Print to get items
2023年12月18日
Cancelling subscriptions
I don’t mind subscriptions but I can’t afford regular payment I need to buy only when I have the funds . You make it so hard to cancel I can’t find it ,
2023年12月15日
The Healthy Mummy からの回答
Hi Renae, I'm really sorry about this. I think you are referring to our delivered meals which are provided by a 3rd party "ChefGood". When you initially order you create an account with ChefGood and everything is managed within your ChefGood account. I can see our team did respond to you with this info, and I hope you've been able to successfully cancel. Please let me know if you still require help, and I'll do my best on support@thehealthymummy.com
Alex - THM Team
Excellent customer service
Excellent customer service! Will update my review when I receive my products. 😊
2023年12月11日
The Healthy Mummy からの回答
Hi Renai, I am so sorry to see this, I can see we shipped your order on Dec 11th, and the tracking looks as though it may have been lost. Our support team received your enquiry Dec 31st, and responded Jan 2nd, so please do check your junk folder as it may be in there. We have raised an investigation with the courier. I'll get in touch with you today to resolve.
Alex - THM Team
The Healthy Mummy からの回答
Hi Mandy, thanks for this feedback and thanks for being a member of the THM community. We are working this year to make the website a bit easier to navigate and I hope you'll be impressed when we roll out the changes. Our team will do our best to help so please reach out anytime, also you might like our Healthy Mummy Help Hub - https://secure.healthymummy.com/articles-to-help/
Alex - THM team
I didn’t get a warning email that my…
I didn’t get a warning email that my subscription was due. Didn’t have a chance to change subscription before money was taken:
2023年12月10日
The Healthy Mummy からの回答
Hi Erica, sorry to see this. You are able to cancel your subscription anytime, and we do have all the information available within your account, but I understand this is a busy time of year and a warning could have been great. Please contact me in the support team and I'll be able to help.
Alex - THM team
The Healthy Mummy からの回答
Hi Kellie, sorry to see it hasn't mixed well for you, but great to see you thought the taste was okay. We have some really great recipes here that you may find helpful - https://www.healthymummy.com/pregnancy-smoothie-everything-you-need-to-know/ . I hope these help, please contact our support team anytime and we'll do our best.
Alex - THM team
Great quality products
2023年11月20日
Love it
It was really easy to navigate the products and services, then to the cart. When my double choc smoothie and smoothie immune booster arrived, I was pleasantly surprised by the taste. There is no powdery sensation either. Loving the smoothie!
2023年12月7日
Pregnancy vanilla smoothie did its job!!
Pregnancy vanilla smoothie was amazing during my pregnancy…. That I’m actually going to continue with it.
I have had low iron for years and years… and my starter levels were below 9 for all 3 of my pregnancies. My first two I just took iron tablets which did nothing. So for my third, I came across this smoothie and decided to give it a go.
It was amazing!!! Lifted iron levels to the highest I’ve ever had it to 24 (which is still super low I know) but I think it boosted my b12 that then effected everything else.
Highly recommend this product for people with low iron and b12 issues.
The texture I found is very smooth, and better than the premium smoothie, which I found grainy.
2023年3月14日
自発的なレビュー
Was simple and delivered quickly!
2023年12月6日
I love the shakes they aren't gritty or…
I love the shakes they aren't gritty or thick like some shakes. Delivery is great. I really enjoy most of them. Haven't tried the pregnancy ones because I'm not pregnant😀
2023年12月5日
Have not received the item
2023年12月4日
The Healthy Mummy からの回答
Hi Michelle, we are sorry to see such a delay on your order arriving. We have heard of some delays over the Xmas period, but you have been waiting a long time since we shipped your order on Dec 4th. The tracking does show your order should be delivered today. I'll be in touch with you, and hopefully it arrives asap.
Alex - THM Team
The shakes are horrendously expensive... Go to ASN
Your products are horrendously overpriced. I can buy a woman's shake with the same serves from ASN for $30.
Your products have doubled in price so I wont buy more.
2023年11月29日
The Healthy Mummy からの回答
Hi Karen, sorry to read of your experience here. It sounds as though perhaps you ordered smoothies previously on a 50% off sale, and then perhaps looked again at full price as we have definitely not doubled our prices. We do have regular sales, please reach out to our team on support@thehealthymummy.com and we'll find the best current offer for you.
Also, please note the Healthy Mummy Smoothies are formulated as a full meal replacement, and are still comparable to pricing of protein shakes. Please reach out anytime and I'll do my best to find the very best deal for you.
Alex - THM Team
Consistent Pricing
As a new customer I was offered a discount but the item I wanted to purchase was out of stock. When it came into stock, I was not offered the discount.
I was able to find a smaller discount but this was difficult. Fortunately I have found a similar product for when I make my next purchase.
2023年11月28日
The Healthy Mummy からの回答
Hi Peter, we are sorry for your experience here, and we do try our best to have regular sales for all our customers to be able to access our products at great value. Please reach out to me on support@thehealthymummy.com with a bit more info on that new customer discount, and I'm sure we'll be able to honour that for you. Thank you.
Alex - THM Team
Energise smoothie booster is tasteless…
Energise smoothie booster is tasteless yet powerful! I add it to my daily smoothie and I’m really noticing the difference! Glad I gave it a go!
2023年12月17日
自発的なレビュー
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