Healthypetz レビュー 47

SCAM!!!!!! The vet named on the website doesn’t exist, the reviews on the website don’t exist. It says 4.7 on Trustpilot when you ACTUALLY go onto Trustpilot you find 6 reviews saying it’s a scam! The website looks so legit, they even send you a confirmation email. I said it was fraud with the bank and lucky I got it all back. They even sent me a refund email. It looks legit but when you dig a little you run into brick walls! No info on company’s house. NO legit anything. Very very very clever and cunning tactics. Taking advantage of people that are already suffering with their poor pets. No contact info! They ask YOU to type in all of your details instead. SCAM SCAM SCAM.

Still not received my order

Claimed UK based on their website but after ordering the item was then showing as coming through customs but no idea from where?! I've been trying to get my refund back since I realised this and I'm currently waiting for the chargeback through the bank. Emails I get are very sporadic ( only started getting a reply once I had started the process through the bank) and aren't actually offering me a full refund.

Never received the product ordered. Their customer service is the worst. After 2 weeks of email excuses, I have had to charge back on my credit card. Product ordered on 11/30/2025. Still haven't received it. if there was an option for a 0-star, I would have given it!!!

I emailed this company to ask where they were based and which shipper they used. I received a lengthy reply from a gmail address which avoided both questions. It's now nearly two weeks since ordering and nothing has been received, with no progress showing on the 'tracking' information that only appears on their own website. I do not believe that this is a genuine company.

Don’t believe this is a legit company. Ordered weeks ago and still nothing. Apparently signed up to a subscription?! Can’t really find any reliable reviews either.

I ordered 2 phials of Collagen for dogs. When it arrived one phial was smashed to bits but when I tried to contact the firm by email for a replacement the reply was ‘mailbox unavailable’. Advertised on Facebook.