A BUST
I decided to try this company after seeing them on Instagram and Facebook. I spent almost $80 with shipping which I thought was a lot for five bars of soap, but I was down for it!!my first my package got lost which I understand is not their fault but it was excruciating, trying to communicate with the company. once I finally communicated with them, It was like pulling teeth, to Try to get help. I got one word answers back, just fragment isentences & nothing to relate to what could be done about my loss package finally they were so kind enough to replace it. It shipped quickly. I was most appreciative about that however, I feel like my order is wrong and they don’t, and I can respect both sides of the story, but hear me out. I picked out four different soaps added them to my cart. It bundled them for me to save money, which I thought was great. Well for some weird glitchy reason it deleted all my scents I picked!! & it made them all fragrance free, which I did not notice. Honestly, I wasn’t paying attention. I did not think the system would just change my order like that. My husband was right there alongside of me picking out the scents! we did not notice any changes. I didn’t notice until my order arrived that when I went back, it said on my receipt a bundle and it did not list the scents I picked out so I totally get I could be blamed for not verifying my purchase, but I just wanna let buyers beware that the system they use is glitchy that if there is a problem, it is difficult to resort to customer service and just be really cautious for purchasing things off Facebook and Instagram, which I thought I was but clearly not good enough