Hearts Valley レビュー 

147
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I received a gold watch ring and I loved it but within a week it had water seep in and I was so disappointed but I reached out and they gave me a replacement no question asked. For the price it's grea... もっと見る

5つ星のうち5の評価

When I showed the ad for the Love Letter necklace to my husband who has dementia, he immediately told me to order it from him. However, when it arrived, I was unable to open it. I contacted the compa... もっと見る

5つ星のうち1の評価

ordered an item for a christmas present on 22nd November, not even showing as dispatched on the tracking. Customer services keep saying its been dispatched, but dont seem to be able to really help. ge... もっと見る

企業が回答しました

5つ星のうち5の評価

I've purchased multiple times from Hearts Valley. Love the pieces and quality so much that I purchased as a gift for a friend too. I had an issue with an order within warranty and customer service has... もっと見る

企業情報

  1. 宝石店

当該企業による記述

Vintage inspired jewelry brand NYC, US


連絡先

4.3

優良

TrustScore 5段階評価の4.5

147件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(147)

過去12か月のレビュー数: 52件

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5つ星のうち5の評価

I received a gold watch ring and I…

I received a gold watch ring and I loved it but within a week it had water seep in and I was so disappointed but I reached out and they gave me a replacement no question asked. For the price it's great and so elegant looking

2026年9月29日
自発的なレビュー
5つ星のうち5の評価

When I showed the ad for the Love Note…

When I showed the ad for the Love Letter necklace to my husband who has dementia, he immediately told me to order it from him. However, when it arrived, I was unable to open it. I contacted the company who immediately sent a replacement. I love the necklace and even more because he wanted me to have it.
Excellent customer service. Would highly recommend this company.🥰

2026年9月3日
自発的なレビュー
5つ星のうち5の評価

This was my first purchase from Hearts…

This was my first purchase from Hearts Valley and I am in love with the Vivienne ring. Unfortunately, it was too small for my fingers and I had to request a return. The customer service was fantastic! They completely understood and were committed to making things right. I have never seen a customer service that is so accommodating and responsive. I will be buying more pieces from Hearts Valley and gifting their products to others.

2026年9月3日
自発的なレビュー
5つ星のうち5の評価

Customer for Life!

I've purchased multiple times from Hearts Valley. Love the pieces and quality so much that I purchased as a gift for a friend too. I had an issue with an order within warranty and customer service has been so easy to deal with. Highly recommend Hearts Valley jewelry, not only for their precious pieces, but because their customer service is seriously unmatched. The Noir Cross is literally my favorite piece of jewelry today.

2026年8月18日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer Service

Following a recent purchase from Hearts Valley Jewelry of a Love Letter necklace, the product arrived as good as it looked in the advertisement and also in a timely manner - distributed from the USA to UK.

We were surprised at the level of quality for an affordable item such as this and in terms of appearance it looks great whilst my wife wears it.

We had a slight issue with the clasp locking but on learning of this issue, the customer care team at Hearts Valley immediately picked this up, contacted us to apologise and sent us a replacement! Excellent customer service which is rare these days and left me feeling very satisfied and would not hesitate to return in the future!

2026年6月13日
自発的なレビュー
5つ星のうち3の評価

Doesn’t spin smoothly but oh well

The order delayed and took about a month but customer support was helpful. I expected the meditation ring to spin more smoothly like the one I saw on the ad, but it doesn’t spin with one flick, which was a bit disappointing. The design is beautiful overall.

2026年6月22日
自発的なレビュー
5つ星のうち5の評価

Fantastic company

Such a beautiful ring. Very reliable company. I ordered from the UK and it arrived in a week. Slight issue with first order but the company resolved it swiftly. Excellent customer service. I would highly recommend this company and their products.

2026年6月2日
自発的なレビュー
5つ星のうち5の評価

Beautiful jewellery

I found this company online and cannot recommend them highly enough. Their jewellery is beautiful and very reasonably priced. I ordered the same item twice by accident so I contacted customer services. They dealt with the issue immediately and issued me a refund. They were also exceptionally friendly. What a great team, thank you

2026年5月27日
自発的なレビュー
5つ星のうち4の評価

Wrong colour came but they fixed it

Ordered a pomegranate necklace in silver, it arrived very quickly, however, it came gold. I reached out and got a very quick response! Another order had automatically been sent out and is on its way now. I'm very impressed with the care they put into fixing the mistake.

2026年5月5日
自発的なレビュー
5つ星のうち5の評価

pomegranate Necklace

I recently purchased the pomegranate necklace, and I couldn’t be happier with it. The craftsmanship is beautiful, and the stones catch the light in a way that truly resembles glistening pomegranate seeds. It’s elegant, yet versatile, perfect for both everyday wear and special occasions. On top of that, Hearts and Valley were incredibly helpful and responsive when answering my questions, which made the whole experience even better.

2026年4月27日
自発的なレビュー
5つ星のうち5の評価

Quality customer service

I purchased a beautiful pomegranate bracelet and a letter necklace, bracelet broke after first wear and Heart Valley offered to replace immediately free of charge, sending me an apology, I was taken aback, it’s so rare to receive this kind of service anymore, I get compliments on the letter necklace all the time. I am really impressed with not only the designs at Heart Valley but also the level of service, they really care about you as the customer.

2026年3月1日
自発的なレビュー
5つ星のうち5の評価

Ring watches in the gold and silver.

I ordered the ring watches in the gold and silver. Beautiful pieces of jewelry! Got so many compliments! However, the gold one stopped working after a week. I emailed ❤️ valley and in a day or two got my response that they would replace the item for free. I call that awesome customer service! I will definitely order from ❤️ valley again. 😊 Thank you!

2026年4月1日
自発的なレビュー

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