Such a beautiful salon with such high quality hairdressers!! Cannot thank Nikki enough for fixing my ruined hair (done by another hairdresser). My colour has come out so much better than excepted. Tha... もっと見る
Heavenly Hair by Nicole
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レビュアーのコメントを見てみましょう
Thank you so much Alma, you were so great! You answered all our questions and gave us much information for all our household. Thank you for everything.
I received my hair very fast despite the pandemic. The hair is very soft and the closure is amazing. Customer service was quick to respond about my concern with the lengths not being correct. I've had... もっと見る
企業が回答しました
Ordered hair 7 days ago it hasn’t even shipped yet I’m being asked about a review. Shipping takes too long haven’t received an update tracking number or anything.
企業が回答しました
企業情報
当該企業による記述
Heavenly Hair by Nicole provides top-quality wholesale virgin hair. If you're looking to launch your virgin hair business with quality hair. Shop with me!
連絡先
1472 Berger Street , 21113, Odenton, 米国
- 410-793-2124
- customerservice@heavenly-hair.com
- heavenly-hair.com
Thank you so much Alma
Thank you so much Alma, you were so great! You answered all our questions and gave us much information for all our household. Thank you for everything.
2022年8月11日
自発的なレビュー
Amazing!!!!!!!
Such a beautiful salon with such high quality hairdressers!! Cannot thank Nikki enough for fixing my ruined hair (done by another hairdresser). My colour has come out so much better than excepted. Thank you so much. I will never trust another hairdresser again! X
2021年5月5日
自発的なレビュー
Love the hair I ordered water wave…
Love the hair I ordered water wave very soft and curly best hair I bought in long time ..worth the money ..only problem I had was not getting it out to me fast enough and don't offer FedEx or ups usps takes forever
2021年2月16日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your honest review! We truly appreciate it.
Water wave
I received my hair very fast despite the pandemic. The hair is very soft and the closure is amazing. Customer service was quick to respond about my concern with the lengths not being correct. I've had the hair installed for three days now and it's doing good so far.
2021年2月16日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your feedback!
I am in love with my purchase
I am in love with my purchase! I ordered one of the bundle deals and I am amazed by the quality and that it was not expensive at all. The hair is soft and so cute. I get so many compliments. This company is definitely Heavenly! I will be ordering again and I recommend this company.
2020年11月25日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your review! We are pleased to know that you are satisfied with your purchase!
I love this hair,this was definitely…
I love this hair,this was definitely worth my money it’s so soft &full and thick . I order a lace front 100% human hair and after a year it’s still looks brand new I definitely will be order again from here.
2020年11月25日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your feedback!
Omg I am amazed
Omg I am amazed! The hair looks even better in person! This is good quality! If you are looking for good quality you can trust Heavenly Hair. First time customer just turned life time customer! Thanks .. and customer service was great too! That’s hard to find these days so I’m giving credit where it is due.
2020年11月24日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your feedback. We are pleased that you're satisfied with your purchase!,
Do not buy
Do not buy this hair it is not good hair at all it’s regular packaged hair definitely not satisfied with the hair and the seller does not comply with what her return policy says tried to tell me they updated right after I ordered some hair....Do NOT BUY
2020年8月28日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Per our conversation I explained to you that you do not qualify for a refund because there was no fault of Heavenly Hair by Nicole. You ordered our sample package 8/17/2020 and left a good review on 8/27/2020 (which you recently edited) then 9/8/2020 you ordered a larger amount of hair. We understand your frustration for not receiving a refund. Our policy has been updated because we have had customers that will purchase big amounts of hair that unfortuantly they do not know how to sell or have changed their mind about starting a hair buisness. Heavenly Hair by Nicole will not be responsible for no other reason then a mistake made by us.
Good so far just waiting on my…
Good so far just waiting on my confirmation number and delivery date... But they have great hair quality and I love they hair texture
2020年3月5日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your feedback!
Probably won’t order again
Ordered hair 7 days ago it hasn’t even shipped yet I’m being asked about a review. Shipping takes too long haven’t received an update tracking number or anything.
2020年3月5日
自発的なレビュー
Heavenly Hair by Nicole からの回答
I apologize for the extra wait time. My turnaround time is estimated. Some times it could be faster and some times it could take a bit longer. Unfortunately in your case it did take a bit longer. As I explained humbly, the tax season increased my work load so it was a bit harder to process all orders in a faster processing time. I am working my hardest to get things out. If you would like to discuss further, please do send me an email so that we can work this out in your favor promptly. Thanks.
No updates
Ordered hair, and it’s been a week still no tracking number. I have made several attempts to reach out via email, social media and phone. The contact number on the site goes straight to voicemail
2020年3月1日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Hi, I just sent you an email to update you on your order. I do apologize humbly. I have had an increase in orders over the tax season so this has had me delayed in processing times. I know this could be frustrating. As you can imagine, I haven’t had time to respond to emails and social media. I apologize and will work on a way to make this better next time. I have your order ready to go. Please reply to my email as to how you would like to handle your order next. My apologies again. I will work my hardest to make this right with you. Thanks :)
Heavenly Hair by Nicole からの回答
Thank you for your feedback!
Satisfied and Happy Customer!
I am in love with my hair. Soft beautiful no shedding. I will order again!
2019年10月20日
自発的なレビュー
The hair was good wasnt happy with…
The hair was good wasnt happy with closure havent ordered since
2019年4月11日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Hello Tiffany,
We are sorry that you were unsatisfied with the closure you purchase. There was an email sent to you explaining the correct way to bleach the knots in a closure. Leaving the bleach on too long will damage the closure and it will bald very quickly. Please let us know if you would like for us to resend the email. Once again thank you for you review. We are happy to know you were satisfied with our hair!
The hair and customer service is amazing
2019年3月25日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your review! We are more than pleased to know that you're satisfied with the quality of our products! We will continue to provide the best quality virgin hair.
The wig was way too thin and it was…
The wig was way too thin and it was shedding after i took it out the package and the frontal already had a hole in it and took away from the hair line.
2019年1月19日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Hi Minnie,
We apologize for what you have experienced with us. We have stated in the description that our wigs are 130% density because 130% density has a more natural look. As far as shedding, we are little concern about this because we thoroughly examine our hair before it is shipped out and we have not seen any shedding at all.
The hair is good quality and came quick.
2019年1月19日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your review! We are super excited to know that our products met your expectations. We will always provide top-quality products.
I was not happy with this hair
I was not happy with this hair. Tangled after 1 week. The length was not as stated.
2018年11月8日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Hello Shonda,
We sincerely apologize that you were unsatisfied with your purchase. This is the first of us hearing that our hair tangles.
With proper care, our curly hair will not tangle
(washing/ conditioning once a week, applying leave-in-conditioner to hair daily)
Also, our hair is true to length, if you stretch the curls and then measure you will see that the lengths are correct.
Beautiful hair
2018年7月29日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Thank you for your review! We love that you were satisfied with your order.
False advertising
2018年7月19日
自発的なレビュー
Heavenly Hair by Nicole からの回答
Hi Joanne,
We apologize that you had a bad experience with our company. We would like to know more information on the false advertising you mentioned. We try our best to be as transparent as possible. Our customer's trust and satisfaction is our number one priority. Please contact us at customerservice@heavenly-hair.com so that we can resolve this issue. Thank you.
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