Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... もっと見る
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The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... もっと見る
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I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... もっと見る
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企業情報
当該企業による記述
Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.
連絡先
Marlborough, sn8, Witlshire, 英国
- 01672520909
- hello@heavenlylondon.com
- heavenlynecklaces.com
4.7
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service & fast delivery
Great customer service - fast and detailed response. Super fast international shipping - got my order the day after I ordered!
2024年6月4日
Heavenly London からの回答
Thank you very much for your lovely feedback
Beautiful range of quality products at…
Beautiful range of quality products at good prices. Efficient fast service .
2024年5月28日
Heavenly London からの回答
You are so kind thank you for taking the time to write such brilliant feedback
Heavenly London からの回答
Thank you SO Much XXX
I highly recommend heavenly london
I highly recommend heavenly london - stunning products, excellent customer service and beautifully packaged. A very happy customer.
2024年5月3日
Unboxing Experience (Tennis Bracelet…
Unboxing Experience (Tennis Bracelet purchased from Heavenly London) -
As a first time buyer I am usually always skeptical about online purchases. I was pleasantly surprised with the lovely packaging...which soon turned into super thrilled & super impressed with my purchase, once opened! The bracelet is a stunner! I also loved that it came with a GRA certificate - which makes me confident in the quality. Thank you for delivering a masterful piece & for making my day!
2024年5月9日
自発的なレビュー
Excellent customer service from Nancy
Excellent customer service from Nancy. Would definitely recommend ordering from this company.
2024年4月23日
自発的なレビュー
Heavenly London からの回答
Thank you :)
ordering prompt delivery and as…
Easy ordering prompt delivery and as ever great quality product
2024年4月2日
Heavenly London からの回答
Thank you x
Delivery fast
Delivery fast! Lovely jewellery given as a gift to a very happy recipient! Thank you.
2024年3月26日
Heavenly London からの回答
Thank you so much, delighted your recipient was happy :) X
Everything perfect
The jewellery is so nice and the price so great. Absolute everything is perfect.
2024年3月25日
Heavenly London からの回答
Thank you so much X
Exceptional Customer Service
I have purchased afew pieces from Heavenly London now and they are all beautiful and such good quality. Their customer service is exceptional anytime I needed to change item for a different size or ask any questions they were more than happy to help and done so in a timely matter .
Thank you 😊
2024年4月8日
自発的なレビュー
Heavenly London からの回答
Thank you so completely much for such a lovely review XX
Heavenly London からの回答
How completely gorgeous thank you so much x
A beautifully packed parcel with quick…
A beautifully packed parcel with quick delivery. I love my sapphire heart hoops - perfect size and colour. Love how they come with a diamond certificate and gold authentic.
2024年3月27日
Heavenly London からの回答
Thank you very much XX
Poor after sales service
Beautiful items, if a little pricy for costume jewellery, but really let down by poor after sales. I have purchased a number of items from Heavenly which I enjoy wearing, and so was delighted to find one of their bracelets on Vinted which I purchased. Unfortunately the bracelet lost a stone in transit. The Vinted seller refunded the amount paid, and said I could keep the bracelet. I contacted Heavenly to enquire about having the bracelet repaired, but was told that there was nothing they could do. Really disappointing service and I won’t be purchasing from them again.
I was upfront from the start that the item came from Vinted. It’s a shame that the quality of the item was so poor that it cannot withstand resale or transit.
2024年3月25日
自発的なレビュー
Heavenly London からの回答
THIS ITEM WAS PURCHASED SECOND HAND, FROM A RESALE PLATFORM AND NOT FROM HEAVENLY
Hi Anna, as this item was purchased second hand, from a resale platform, my initial response was that there is nothing we can do. Second hand/used items are not under warranty and we did offer to make an exception. Sorry we have not been able to help you this time and that you felt it appropriate to review our after sales service from an item not purchased from us.
Highly recommended. Don’t hesitate to buy from Heavenly London
Exceptional quality, timeless elegance, and unparalleled customer service define my experience with Heavenly London. From stunning designs to exquisite craftsmanship, every piece is a testament to their dedication to perfection. With prompt delivery and seamless transactions, shopping here is always a pleasure. Highly recommended for anyone seeking sophistication and style in their jewellery collection for gifts for others or treats for yourself. You have a forever customer in me!
2024年3月20日
自発的なレビュー
Heavenly London からの回答
Thank you for a wonderful review and thank you even more for taking the time to write. It means so much XXx
Heavenly London からの回答
Thank you so much! XX
Gorgeous necklace delivered quickly in…
Gorgeous necklace delivered quickly in lovely packaging, very impressed.
2024年2月8日
Heavenly London からの回答
thank you! We're so pleased you're happy with your order x
Great service
Great service. Accurate and helpful descriptions of the items means you can order with confidence.
2024年2月8日
Heavenly London からの回答
How lovely thank you for sharing your experience xx
The pieces I bought were very well…
The pieces I bought were very well made. There's really no need to buy expensive jewellery when you have Heavenly London!
2024年1月3日
Heavenly London からの回答
Thank you for such a gorgeous review it means the world XXX
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