Heavyglare Eyewear レビュー 156

TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Grant, the CEO/Founder contacts you personally to ensure your order goes through without issue. I was initially skeptical, as the model of sunglasses I was after had been discontinued from the... もっと見る

企業が回答しました

5つ星のうち4の評価

I would certainly order from Heavyglare again. My first experience several years ago was for a pair of motorcycle sunglasses. The results were excellent, clear vision all the way around the curved l... もっと見る

企業が回答しました

5つ星のうち3の評価

Heavyglare Eyewear did make an effort to correct a problem with the Barracuda goggles I purchased that fogged almost immediately after getting the water. I sent the goggles back, they tested them, per... もっと見る

企業が回答しました

5つ星のうち5の評価

The glasses are good quality and were recommended by the low vision specialist at Duke Univ. Shipment was immediate. We received each pair of glasses within two days. My husband tried two different co... もっと見る

企業が回答しました

企業情報

  1. サングラス店
  2. 衣料品店
  3. 眼鏡卸業者
  4. スポーツ用品店

当該企業による記述

Heavyglare has been a vanguard of 8 base wrap-around prescription technology since 1999. Select from our sunglasses and we'll lens cut in your Rx!


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4.2

ほぼ満足

TrustScore 5段階評価の4

156件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

Bought two pairs of sunglasses from…

Bought two pairs of sunglasses from Heavyglare, Grant (the owner) has helped me both times with specific questions, quickly resolving them for me. I most recently bought a pair of Spy+ sunglasses with prescription, and Grant did a special order to get me the prescription Spy+ lenses straight from the manufacturer. Great service, good prices

2018年3月13日
自発的なレビュー
5つ星のうち1の評価

"You only get one chance to make a good first impression...."

The old adage: "You only get one chance to make a good first impression...." holds true. First purchase from this company, and my brand-new $532.00 pair of sunglasses literally fell apart when I took them out of the box. You had one that one chance, just like everyone else does. You blew it. Won't purchase from again.

2018年3月13日
自発的なレビュー
Heavyglare Eyewear ロゴ

Heavyglare Eyewear からの回答

Hi Tom,

Thank you for replying to the survey. I am sorry there was an issue with your Julbo Vermont Classic. The sunglasses do have side shields and I apologize that one came off. We did offer to fix it for you, but you already fixed it yourself. I am glad you were able to fix it without assistance.

It should not have come off, true. And for first impressions go, I understand your disappointment. Hopefully as you get a chance to use the sunglasses you will see that the lenses are to your satisfaction. We would love to have the opportunity to assist you in the future.

Sincerely, Grant Lambert - CEO

5つ星のうち2の評価

Bad perspective.

Good Idea, Good Materials, but my kid didnt feel secure with it.
Told me that the perspective was very curv and didnt felt safe using it...

2018年3月13日
自発的なレビュー
Heavyglare Eyewear ロゴ

Heavyglare Eyewear からの回答

Hi Enrique,

Thank you for your review on the Universal Rx Insert for goggles. I do not know if it did not fix in your goggle correctly or what the issue was here. We did not make the prescription lenses for the insert, so I suspect that is why the perspective seemed incorrect. We have had great success in making lenses for the Universal Rx Insert. If you would like us to make you lenses to eliminate the issue your kid is having please contact me.

Sincerely, Grant Lambert - CEO

5つ星のうち3の評価

Good final product.

Good final product. Unacceptable delays in processing.

2018年3月13日
自発的なレビュー
Heavyglare Eyewear ロゴ

Heavyglare Eyewear からの回答

Hi George,

Thank you for taking the time to fill out the survey. I apologize that your glasses had some delays. Every once and a while a job does not pass final inspection. In those cases the process starts all over again. I am glad we got you what you needed. I am sure the next pair we make for you will be much faster. Thank you for your business.

Sincerely, Grant Lambert - CEO

--Update-- We are working on the new pair you just ordered today. We hope to turn it around much quicker this time. Thank you

5つ星のうち5の評価

I love these glasses

I love these glasses. I bought another pair for my friend and ordering a third. Lens change is easy and great in any condition.

2018年3月13日
自発的なレビュー
5つ星のうち4の評価

Have had many good experiences,

Have had many good experiences with Heavyglare, and with the last one they could not get the trifocal/progressive focus correct for close-up reading, but that could have been the fault of my prescription. Heavy glare is very responsive to any concerns a customer has.

2018年3月13日
自発的なレビュー
Heavyglare Eyewear ロゴ

Heavyglare Eyewear からの回答

Hi Adam,

Thank you for responding to the survey. I am glad your previous experiences have been good. I was unaware there was an issue with your current glasses. We would be happy to remake them as they are still under warranty. I will contact you offline to go over the details of the issue.

Sincerely, Grant Lambert - CEO

5つ星のうち5の評価

Awesome selection and great customer service!

My experience at Heavyglare will make me a customer for life! They have the biggest selection of sunglasses that you can get in your prescription that I have ever come across. It's always been hard with my prescription to be able to wear the sunglasses that I really want to (like brands such as Electric, Spy and Ray Ban) - wear as I used to always settle with frames I wasn't excited about, just to be able to protect my eyes from the sun. I was so happy that I finally found a place that I didn't need to settle with! The staff are also beyond friendly and very knowledgeable on the product, and eye health in general.

2014年11月3日
自発的なレビュー

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