Chose the Lily king size bed frame from the very enticing website. Ordered easily and was contacted about the white glove service which we requested. Delivery driver contacted us in advance to arrange... もっと見る
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Love our new bed. The guys who delivered & assembled the bed were very professional & friendly. The only negative was no updates on the order after placing, then we were sent a text 1st thing sunday m... もっと見る
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My bed was delivered today (sorry about my earlier panic) and it is superb. The white glove service was just that - they kept me informed and updated as to their arrival and erected the bed, took away... もっと見る
I ordered the Chester headboard in luxe blush and it’s perfection. The whole experience was amazing with such good customer service. They went above and beyond to make sure it was exactly what I wante... もっと見る
企業が回答しました
企業情報
当該企業による記述
Crafted with love, we expertly combine the finest materials and fabrics with time-honoured, traditional techniques to produce lavish mattresses, upholstered beds, headboards and accessories that create a restful and restorative night’s sleep
連絡先
Unit 219, 33 Great George Street, LS1 3AJ, Leeds, 英国
- 0113 3225008
- Customerservice@hellosundaybeds.co.uk
- hellosundaybeds.co.uk
Great quality items
Ordered a headboard, great customer service, delivered in time, the headboard itself is excellent quality so heavy and sturdy, not cheaply made at all, recommend this company 100%
2022年5月12日
自発的なレビュー
My bed was delivered today (sorry about…
My bed was delivered today (sorry about my earlier panic) and it is superb. The white glove service was just that - they kept me informed and updated as to their arrival and erected the bed, took away all the packaging and were first class. Looking forward to bed time tonight. Thank you
2021年11月28日
自発的なレビュー
Very helpful and friendly
Very helpful friendly people to speak to on the phone about choosing, ordering and delivering the bed. Nice pair of friendly, courteous chaps who carefully delivered the bed.
2021年6月18日
Hellosundaybeds からの回答
Hi Peter,
Thank you for taking the time to leave a lovely 5* review. We're pleased you found our services helpful and the delivery team to be courteous. We hope you enjoy your new bed and that we hear from you again in the future.
Thank you
Michael
Love our new bed
Love our new bed. The guys who delivered & assembled the bed were very professional & friendly. The only negative was no updates on the order after placing, then we were sent a text 1st thing sunday morning to say delivery would be that day which wasn't very convenient as we had to dismantle & move our old bed & already had plans for the day, but when I text back they didn't seem very keen on moving the delivery date to accommodate us. Queue mad rush before delivery, but worked out ok in the end & very happy all in all.
2021年5月27日
Hellosundaybeds からの回答
Hi Alison,
Thank you for taking the time to leave a lovely 5* review. We're glad you love your new bed and found the service to be professional and friendly.
Apologies for the late notice, we do advise our delivery team to call when they collect the products from us to let you know which day and then call on the day to give an estimated time. Thank you for bringing this to our attention, it is something that we will work on in the future.
Thank you
Michael
Very helpful and friendly service
Very helpful and friendly service. Very professional and on time and in these climates not many other companies have managed to achieve this. So happy with my bed it looks fabulous.
2021年5月21日
Hellosundaybeds からの回答
Hi Sharon,
Thank you for taking the time to leave a lovely 5* review. We're delighted you were happy with the service and the timeliness of our delivery to you. We're glad you like your new bed, we hope to hear from you again soon.
Thank you
Michael
Great product really happy
Great product really happy. Slight glitch with delivery unavoidable as the vehicle broke down . Great customer service when ordering. Very helpful with questions.
2021年5月12日
Hellosundaybeds からの回答
Hi Claire,
Thank you for taking the time to leave a lovely review. We do apologise about the delivery vehicle breaking down, as you said it was out of our hands. We're glad you were happy with the customer service and that you love your new product. We hope to hear from you again in the future.
Thank you
Michael
Absolutely gorgeous bed
Absolutely gorgeous bed. Fabric is true to the sample and style true to the website picture. We had a mix up with delivery in that there were parts of the bed missing. This did take a little longer than I would have liked to rectify but the product is totally worth it. Customer services were very responsive, helpful and communicated any delay promptly. The delivery company were very knowledgeable about the bed and how to build it. Overall very happy and would look to buy again.
2021年4月26日
Hellosundaybeds からの回答
Hi Mummy A,
Firstly we do apologise for the missing parts on your bed and the time it took to rectify the issue. Unfortunately we were unable to come down to your area for a few days, we could've couriered it out to you but this would've taken the same amount of time and you would've had to assemble it yourself, but we are sorry for the time taken. We're delighted you love your new bed and found the service by both the customer service team and delivery team to be helpful. The delivery team would also like to thank you for your kind hospitality whilst they were there. We look forward to hearing from you again in the future!
Thank you
Michael
Very fast delivery and helpful assembly…
Very fast delivery and helpful assembly service, they even put our old headboard on for us. It's a well made, nicely finished, sturdy bed. Very pleased with it.
2021年4月22日
Hellosundaybeds からの回答
Hi John,
Thanks for taking the time to leave us a lovely 5* review! We're delighted to hear how please you are with your product. We will also pass on your kind words to the delivery team, they'll be very happy to hear this.
We hope to hear from you again in the future!
Thank you
Michael
Great product, service and value.
Great service, good value and very happy with the ottoman bed base. I spent forever looking for the right bed in the fabric I wanted and these guys had it. I would buy from them again.
2021年4月16日
Hellosundaybeds からの回答
Hi Karen,
Thank you for taking the time to leave a wonderful 5* review. We're glad that you found everything you were looking for and enjoy your new bed. We look forward to hearing from you again in the future.
Thank you
Michael
Hellosundaybeds からの回答
Hello,
Thank you for taking the time to leave a review.
We're glad to hear that you enjoy your new bed. We're sorry you feel our communication let us down, but we will take this feedback on board to look at ways that we can improve this.
Thank you
Michael
Lovely
Arrived within 7 days from ordering which was much better than anticipated. Beautiful headboard however I think the colour could have been better shown on the website as it is darker then expected. Nonetheless, quality feels amazing and love it overall!
2021年4月9日
Hellosundaybeds からの回答
Hi Jessica,
Thank you for taking the time out to leave a wonderful 5 star review!
We're glad you love your new headboard and you were pleased with the swiftness of delivery. We understand some fabrics do look a little different on our website due to the lighting of the photographs, hence why we offer the free swatch samples. Nonetheless, we're glad you loved it and look forward to hearing from you again in the future.
Thank you,
Michael
Very friendly and responsive customer…
Very friendly and responsive customer service, but an internal misunderstanding with the courier meant I was only given ~30 minutes delivery notice before the bed arrived!
2021年3月25日
Hellosundaybeds からの回答
Hi Nick,
Thank you for taking the time to leave us a review!
Firstly, we can only apologise for the miscommunication with the delivery team. We do try to call a few days beforehand to give a date and then call again on the date, a few hours before delivering. Unfortunately on this occasion, there was a miscommunication but we will look into it to ensure it does not happen again.
We're glad you found us to be friendly and quick to respond to your enquiries and that you enjoy your new bed.
We hope to hear from you again in the future.
Thank you
Michael
Excellent service
Excellent service, we received headboard within 2 wks of ordering & delivery men informed us what time they were going to be here on the Morning, when they arrived they were very polite.
2021年3月17日
Hellosundaybeds からの回答
Good afternoon,
Thank you for taking the time to leave a wonderful 5 star review. We're glad that enjoy the product and were impressed with the delivery. I will pass on your kind words to the delivery team.
Thank you,
Michael
I ordered a Chester headboard in…
I ordered a Chester headboard in natural calico for my daughter’s bed. Great quality. Very happy.
2021年3月16日
Hellosundaybeds からの回答
Hi Selina,
Thank you for taking the time to leave us a 5 star review. We're glad you and your daughter are happy with the headboard and with the quality. We hope to hear from you again in the future.
Thank you,
Michael
Very good company!
Would really recommend HelloSundayBeds. Very good company! The headboard I bought is amazing quality and was delivered within 3-4 weeks of ordering.
2021年3月9日
Hellosundaybeds からの回答
Hi Olivia,
Thank you for taking the time out to leave us a 5 star review. We are thrilled to hear how happy you are with the Headboard you received. We look forward to hearing from you again in the future.
Thank You
Michael
Amazing product of such good quality…
Amazing product of such good quality for such a good price. I ordered a headboard and it is exactly what I wanted and the customer service was amazing. They made sure everything was perfect and went above and beyond making sure that it was exactly what I wanted. The delivery was great and the delivery men were lovely and very COVID safe. I would 100% recommend the products and company.
2021年3月9日
Hellosundaybeds からの回答
Hi Demetra,
Thank you for taking the time to leave a 5 star review! We are delighted to hear that we met your needs both with the product and the customer service. We will pass on your kind words to the delivery team and we look forward to hearing from you again.
Thank you
Michael
Ordered the Chester double headboard…
Ordered the Chester double headboard in the Griege.
Very pleased with the quality and the price was very reasonable, after looking at lots of other Retailers .
Delivery was also very good with the 2 very polite men who also fitted it to my bed and took away all the packaging.
Would use this company again.
2021年2月27日
自発的なレビュー
Hellosundaybeds からの回答
Hi Mr Cara,
Thank you for taking the time to leave us a 5 star review! We are delighted to hear of how pleased you are with your Chester Headboard. We will pass on your kind words to the delivery team. We look forward to hearing from you again.
Thank You
Michael
The bed is amazing and really good…
The bed is amazing and really good quality. Fitters were extremely friendly and helpful! Couldn’t be happier with the product and service I received
2021年2月23日
Hellosundaybeds からの回答
Hi Emma,
Thank you for taking the time to leave us a 5 star review. Customer feedback is of the utmost importance to us and we couldn't be happier to hear we exceeded your expectations.
Thank You
Michael
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