Fantastic company has really helped me come to terms with my child's diagnosis. After care support has been brilliant too with who can help guide us as a family. 100% supportive and really put your... もっと見る
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Amazing company from start to finish! They kept me informed every step of the way and always stayed in touch if they needed anything else. Everyone was so understanding and supportive, making the whol... もっと見る
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Great experience all the way through. Friendly staff, good communication. It did take over a year from referral to 1st appointment, so we didn't hear anything for ages after filling in the forms, but... もっと見る
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Once we got to the top of the waiting list our experience with Dite was very good. We did have to wait for almost a year for the assessment to start and the communication during this time was not v... もっと見る
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企業情報
当該企業による記述
Help For Psychology is a specialist clinic dedicated to providing comprehensive Autism and ADHD assessments for both children and adults. Our expert team is committed to understanding each individual's unique journey, offering more than just a diagnosis. We provide a range of services, including post-diagnostic support, therapy, and cognitive assessments, to help our clients secure the best possible future.
連絡先
62 spixworth road, the grange, nr67nf, norwich, 英国
- 01603482503
- enquiries@help4psychology.co.uk
- help4psychology.co.uk
4.8
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very lovely staff and such a lovely…
Very lovely staff and such a lovely environment. Everyone makes you feel very welcome
2026年5月22日
Help for Psychology からの回答
Thank you so much for your kind words! We are absolutely thrilled to hear that our team and clinic environment made you feel so welcome and comfortable.
Help for Psychology
Brilliant service
Everyone was so nice and definitely knew what they were talking about, I found the assessment which my daughter had was done very well that she didn’t really know she was being assessed.
2026年5月21日
Help for Psychology からの回答
Thank you so much for such lovely feedback! We are thrilled to hear that you found our team to be so welcoming and knowledgeable. It is always our biggest priority to make sure our younger patients feel completely relaxed, so we are absolutely delighted that your daughter's assessment felt so natural and comfortable that she didn't even realise it was happening!
Help for Psychology
Professionalism alongside kind and considerate staff.
What made the experience really great was to start with the clarity of when and where appointments would be and what would be needed. Mostly it was the courteous manners, consideration and care that was clear throughout the whole process. Both my child and I never felt judged in the process or in the report, which I am very grateful for.
I am also very impressed with the knowledge and thought that went into a complex assessment and report. I appreciate that a higher consultant was accessed to give advice where things were quite grey.
The whole process didn’t feel cold and clinical, I always felt particularly with Ruth Payne there was a very careful approach which felt kind and non judgmental.
2026年5月21日
Help for Psychology からの回答
Thank you so much for taking the time to share such a lovely, thoughtful review! We are absolutely thrilled to hear that your experience with us was clear, courteous, and, most importantly, caring from the very beginning.
It means the world to us that our clinics feel warm rather than cold and clinical, so we are incredibly glad that both you and your child felt comfortable and completely free from judgement throughout the process. Navigating complex or 'grey' areas takes careful consideration, and we're so pleased that our collaborative team approach gave you confidence in the final assessment and report.
We will certainly pass on your wonderful compliments to Ruth – she will be absolutely delighted to know her kind and careful approach made such a positive impact!
Thank you again for trusting us with your journey, and we're wishing you both all the very best.
Help for Psychology
Help4Psychology is the best clinic in…
Help4Psychology is the best clinic in the UK.
The professional staff listen carefuly.
I highy recommend this place!
2026年5月22日
Help for Psychology からの回答
Thank you so much for such a wonderful review! We're absolutely thrilled to hear that you rank us so highly. It means the world to us to know that our professional staff made you feel truly listened to and supported. Thank you for taking the time to recommend us!
Help for Psychology
Staff very friendly and we felt very…
Staff very friendly and we felt very welcome process was much quicker then I expected once we had the appointment
2026年5月27日
Help for Psychology からの回答
Thank you so much for your kind review!
We are delighted to hear that you found our staff to be so friendly and that you felt welcome during your visit. It is also great to know that the process was much quicker than you expected once your appointment took place.
We truly appreciate your feedback and wish you all the very best.
Help for Psychology
Highly recommend
My son had his assessment with Help4Psychology when he was 17 and honestly the whole experience was much better than we expected.
The whole process was smooth from start to finish and everything was explained properly without ever feeling overwhelming. They were understanding, easy to talk to and made both me and my son feel completely at ease.
What stood out most was how kind and supportive everyone was. They genuinely care and understand how nerve-wracking assessments can feel for young people and parents.
The report itself was also incredibly detailed and thorough. It really showed that they had taken the time to properly understand my son.
We’re really glad we chose Help4Psychology and wouldn’t hesitate to recommend them.
2026年5月20日
Help for Psychology からの回答
Thank you so much for taking the time to leave such a wonderful and detailed review. We are absolutely thrilled to hear that your son's assessment went so smoothly and that the experience was better than you had expected.
We know that taking this step can be incredibly nerve-wracking, especially for teenagers and their parents, so it means the world to us to hear that our team made you both feel completely at ease. We always strive to ensure our processes are clear and manageable, and we are so pleased that you felt well-supported and never overwhelmed.
It is also brilliant to know that you found the final report to be detailed and thorough. Taking the time to properly understand every young person we see is at the very heart of what we do, and we are so glad this shone through during your son's time with us.
Thank you again for your kind recommendation. We wish you and your son all the very best for the future.
Help for Psychology
Help for Psychology からの回答
Thank you for the lovely feedback! We are so pleased to hear that you found our team warm, friendly, and approachable. It was an absolute pleasure to support you.
Help for Psychology
Pleasant team
Pleasant team however only gave 3 stars because it was more a process the team was going through rather than providing holistic medical care for a vulnerable child. Regardless of commissioning structures all medical and nursing staff have a duty of care to provide high quality care that sees each patient as an individual.
2026年5月21日
Help for Psychology からの回答
Thank you for sharing your thoughts with us.
Whilst we are glad that you found our team pleasant, we are truly sorry to hear that you felt the experience was more of a process than the holistic, individualised care your child deserves. We completely agree with you; every patient must be seen and treated as an individual, and we take this responsibility very seriously.
We are always looking to improve our services and would really value the opportunity to understand your experience in more detail. Please do reach out to us directly at feedback@help4psychology.co.uk so that we can listen, discuss this further, and learn from your feedback.
Help for Psychology
Help for Psychology has been brilliant…
Help for Psychology has been brilliant from start to finish and confirmed a diagnosis for my son, they made us feel at ease. Nothing was too much. Quick at responding to emails. The whole process was smooth and was fantastic with my son. Very professional would definitely recommend Thank you
2026年5月20日
Help for Psychology からの回答
Thank you so much for taking the time to share your experience!
We are absolutely delighted to hear that we could help confirm a diagnosis for your son and that our team made you both feel completely at ease. Providing a smooth, supportive, and professional process is exactly what we strive for, and it is wonderful to know we achieved that for your family. We truly appreciate your kind recommendation.
Help for Psychology
Absolutely brilliant place
Absolutely brilliant place. Everything was well done from start to finish and everything ran smoothly. The assessors were really good.
2026年5月21日
Help for Psychology からの回答
Thank you so much for your wonderful feedback!
We are absolutely delighted to hear that your experience with us was so positive and that everything ran smoothly from start to finish. We will be sure to pass your kind words on to our assessors, as they will be thrilled to know they made such a great impression.
Help for Psychology
Compassionate service and staff
The staff at Help for Psychology are incredibly kind and gentle - at such a delicate time in our lives, this was so much appreciated. The service we received was thorough, compassionate, and supportive. I would highly recommend!
2026年2月25日
Help for Psychology からの回答
Thank you so much for your kind words. We are truly heartened to hear that our team could provide a gentle and compassionate space for you during such a delicate time. It was a privilege to support you, and we’re glad our thorough approach made a difference.
Help for Psychology
Great experience
Help for Psychology have been a great experience from start to finish.
Our daughter was referred through the Right to Choose service by the NHS, and HFP got in contact with us almost straight away.
All phone and in-person appointments were hassle free, well organised and the staff really showed amazing understanding, patience and knowledge.
After waiting five years for just an NHS appointment, our daughter had been seen multiple times by HFP and even diagnosed within 5 months of our initial referral.
On her diagnosis report, it was over 50 pages long and I was very impressed with the details that were included. It shows how well the staff have truly listened to us as a family individually and not just ticked some boxes.
I cannot fault the service at all and would recommend them highly!
2026年5月18日
Help for Psychology からの回答
Thank you so much for taking the time to share such a detailed and heart-warming review. We are absolutely thrilled to hear that your daughter’s journey with us was so positive from start to finish.
It is wonderful to know that after such a long wait elsewhere, we were able to provide the clarity and support your family deserves within just five months. Our team takes great pride in ensuring our diagnostic reports are comprehensive and truly reflective of the individual; hearing that you felt listened to and not just part of a "box-ticking" exercise is the best feedback we could hope for.
We will be sure to pass your kind words on to the clinicians and administrative staff involved. Thank you for your high recommendation!
Help for Psychology
We travelled four hours for an assessment
We travelled almost 4 hours for our son’s assessment, after doing research into many providers offering similar services- help for psychology definitely seemed like the best fit! The staff were extremely professional and thorough in the assessment process and helped our family feel heard in our son’s assessment journey.
The travel time was definitely worth it, our report was sent out this week and it is huge, it has all the information we need and will be beneficial to secure my sons support in the future!
2026年5月13日
Help for Psychology からの回答
Thank you so much for taking the time to share such a wonderful review. We are truly honoured that you chose us after your extensive research, and we deeply appreciate the fact that you travelled nearly four hours to visit our clinic!
It is incredibly rewarding to hear that our team made your family feel heard and supported throughout your son’s assessment journey. We put a great deal of care into ensuring our reports are as thorough and beneficial as possible, so we are absolutely thrilled that it has provided you with the detailed information needed to help secure the right support for his future.
Wishing you and your family all the very best moving forward.
Help for Psychology
The whole process was fast and stress…
The whole process was fast and stress free. They treated my son with so much respect and care
2026年5月1日
Help for Psychology からの回答
Thank you so much for your wonderful review! We are absolutely delighted to hear that you found the process fast and stress-free. It is incredibly important to our team that your son felt completely respected and cared for throughout his time with us.
Help for Psychology
Lovely company and super…
Lovely company and super helpful/supportive, friendly and competent staff.
2026年5月8日
Help for Psychology からの回答
Thank you for such a lovely review! We are absolutely thrilled to hear that you found our staff to be so helpful, friendly, and competent. Providing a supportive and welcoming environment for everyone we see is at the heart of what we do.
Help for Psychology
Excelent service
2026年4月29日
Help for Psychology からの回答
Thank you so much for the five stars! We are thrilled to hear that you received excellent service from our team.
Help for Psychology
Professional, Knowledgeable and Courteous
The Administration staff to the Clinical staff are Outstanding.
HELP4PSYCHOLOGY.CO.UK are Excellent Professional and Courteous.
The responsiveness was timely and efficient.
2026年4月29日
Help for Psychology からの回答
Thank you so much for your wonderful review!
We are absolutely delighted to hear that you found both our administrative and clinical teams to be outstanding, professional, and courteous. Providing timely, efficient, and supportive care to our patients is always our top priority, so it is fantastic to know we hit the mark for you.
Thank you again for taking the time to share your experience.
Help for Psychology
Brilliant company
Brilliant company. I felt so seen and heard the entire process. Emily was exceptionally lovely and kind and considerate.
2026年4月28日
Help for Psychology からの回答
Thank you for such a wonderful review! We are absolutely delighted to hear that you felt genuinely seen and heard throughout your journey with us.
We will be sure to pass your lovely comments on to Emily; she will be thrilled to know she made such a positive and comforting impact on your experience.
Wishing you all the very best!
Help for Psychology
RTC ADHD and Autism assessment
From the first contact we had with Help for Psychology, they provided us with all the information we needed and communicated the process and timescales to expect.
At both the online and in clinic appointments staff were friendly and approachable, they were available to answer any questions we had and talked with my daughter at her level with kindness, understanding and professionalism. The report we received was comprehensive and has given us ideas to help and support our daughter. The experience from start to finish was far less stressful than I thought, and although emotionally and mentally draining at times we felt supported throughout.
2026年4月14日
Help for Psychology からの回答
Thank you so much for taking the time to share such a wonderful and detailed review. We completely understand that going through an assessment process can be emotionally and mentally draining for the whole family, so it means a great deal to us to hear that you felt supported from start to finish.
Wishing you and your family all the very best for the future.
Help for Psychology
Brilliant staff always happy to help…
Brilliant staff always happy to help nothing ever to much trouble always kept you updated
2026年4月14日
Help for Psychology からの回答
Thank you so much for your wonderful review! We're absolutely thrilled to hear that our team was able to help and that you felt well-informed throughout your time with us. Knowing that nothing was too much trouble for our staff truly makes our day.
Help for Psychology
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