Great product I suffer with 4 prolapse dics in my back and definitely helps with the pain and discomfort Couldn’t get my discount code when I checked out but after a couple of emails back and forth... もっと見る
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レビュアーのコメントを見てみましょう
The company posted the product out which arrives as stated, following previous use of a sachet, which worked very well, I've enjoyed a lot of pain relief from the jar I purchased. While not the bigge... もっと見る
Last week, I went to the chiropractor and he applied the hot variant of this product to my back, which felt fantastic initially, prompting me to buy some for home use. Initially, the first couple of a... もっと見る
I have recently found this product ,which was recommended to me by an acquaintance.I have suffered occasional back pain for years,not improved by increasing age.Hempe hot gel works wonders believe me,... もっと見る
企業が回答しました
企業情報
当該企業による記述
FEEL BETTER. LIVE BETTER. At HEMPE, our aim is to give our customers the freedom to live life without limitations by providing relief from those aches, sore muscles and skin complaints that can sometimes hold us back. FORMULATED FOR FREEDOM.
連絡先
Unit 18, Axis 31, Woolsbridge Industrial Park, Oakfield Road, BH21 6FE, Wimborne , 英国
- +44 1202 096219
- info@hempehelps
- hempehelps.com
4.7
優良
260件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Good website ordered products i wanted…
Good website ordered products i wanted and they where delivered promptly.
2026年9月16日
Not cured but certainly eased my back…
Not cured but certainly eased my back pain I can now comfortably get a round of golf ⛳️ in thank you
2026年9月7日
Best product on the market
Best product on the market! I use it every night. But sadly, the Hempe Ice (my favorite product) is now being shipped through the USA from the warehouse and with all of the tariff wars etc. and just the cost of shipping through the US, the costs have skyrocketed to be beyond my budget. Crazy! Last time for 3, $220!
When it was shipped by Royal Mail from the UK to Canada, it was reasonable and reliable. One order did not even arrive from the USA. So disappointing to me. I love this product!
2026年5月26日
Bought Ice and Hot
Bought Ice and Hot. Was not impressed with the product. Could not feel the heat or the cold. Put the product on a numbers of ways, after shower, before working out and made no difference.
2026年8月21日
Great product I suffer with 4 prolapse…
Great product I suffer with 4 prolapse dics in my back and definitely helps with the pain and discomfort
Couldn’t get my discount code when I checked out but after a couple of emails back and forth Joe who was excellent he refunded me straight away
2026年8月6日
People that know me understand I have…
People that know me understand I have had this pain in my groin area for over 5 years . Three hospitals and they still can’t find anything wrong. Not been able to run has set me back. I started this Wednesday and I’ve been able to run not at full speed but a slow run I’m not saying it’s cured me but I can run again
2026年7月20日
HEMPE からの回答
Great to hear, thank you for being part of our community!
Great product, helps with pain
Great product, helps with pain. Fast delivery. Very expensive though.
2026年5月7日
HEMPE からの回答
Glad to hear you like it!
I do not have the goods yet
I do not have the goods yet , I have also spoke to Royal Mail , no delivery today as promised
2026年7月14日
HEMPE からの回答
Dear Tom,
You have now confirmed in writing: “Your product is first class—my issue was with Royal Mail.”
Yet you have awarded HEMPE one star.
For anyone reading, here are the facts:
13 July: Order received
14 July: Dispatched by HEMPE using Royal Mail 24
15 July: Royal Mail recorded delivery attempt one
16 July: Royal Mail recorded delivery attempt two
22 July: One-star Trustpilot review left for HEMPE
24 July: You contacted us and confirmed that you had entered an incorrect delivery address
25 July: Royal Mail recorded a third delivery attempt
29 July: You collected the order from your local Royal Mail delivery office
You have since complained that the first card left by Royal Mail was unreadable, that Royal Mail failed to attend on an arranged day, and that you ultimately had to collect the parcel yourself. We understand why that was frustrating—but those are complaints about Royal Mail, as you have acknowledged yourself.
You also state that we “did nothing” other than offer a refund once the parcel was returned. We dispatched your order within one working day to the address you provided. Until Royal Mail either delivered or returned the parcel, there was nothing available for us to refund. We cannot correct an address after dispatch, rewrite Royal Mail’s card, control its drivers or retrieve a parcel still within its delivery network.
You are, of course, a paying customer. However, that does not make HEMPE responsible for an incorrectly entered address or Royal Mail’s subsequent actions.
First-class product. Prompt dispatch. Incorrect address. Royal Mail complaint. One-star review for HEMPE.
We’ll leave readers to decide whether that is fair.
FEEL BETTER. LIVE BETTER......REVIEW BETTER.
Team HEMPE
HEMPE からの回答
Thank you for believing in us!
Have used Hempe in the past for…
Have used Hempe in the past for historic aches/injuries; this time it was a sprain, 2 days into a 5-day outdoor show, immediate relief and worked well with a brace support.
2026年6月17日
I've read and heard all the same hype…
I've read and heard all the same hype about CBD over the years. I've tried others in the past and didn't notice any relief. I assumed CBD was just another fad. Turns out, finding the correct formula was the key. HEMPE products have yet to let me down. I have suggested that others try them who have tried CBD products with no positive results. Everyone feels the same as I do. WOW, what a difference.
2026年6月23日
Medication
This was a online find and recommendation so found the info useful. The medication so for has helped with muscle pain
2026年6月22日
My order was delivered promptly with…
My order was delivered promptly with excellent customer service. The gel is really helping my arthritic knees.
2026年6月10日
Sent the wrong gel but immediately…
Sent the wrong gel but immediately resolved - excellent service ! Thanks
2026年6月10日
Easy to use site
Easy to use site, super quick postage to Ireland. Thanks. Buy with confidence.
2026年6月3日
Does what it says on the tin!
The company posted the product out which arrives as stated, following previous use of a sachet, which worked very well, I've enjoyed a lot of pain relief from the jar I purchased. While not the biggest jar in the world, the product relief lasts throughout the day so per application cost works out good value for money.
Will re-order again soon.
2026年4月22日
This cream goes a long way.
This cream goes a long way and really works. I like the instant relief and the smell is pleasant too. It's helped my outer hip pain no end.
2026年4月25日
自発的なレビュー
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