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Herbal Apothecary レビュヌ 537

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TrustScore 5段階評䟡の4.5

4.6

怍物薬店
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5぀星のうち5の評䟡

An Ancient, who for many years has had wonderful service, quality materials, rapidly and safely delivered! You will not get Better, believe me!

5぀星のうち5の評䟡

Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This is my second time purchasing from Herbal Apothecary and once again I’m very impressed. They were very responsive on queries prior to my ordering and quick to get back on deliver and tracking quer... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I just wanted to share how impressed I’ve been with your service. Your herbs are consistently excellent quality, deliveries arrive quickly, and any queries I’ve had have been answered fully and promp... もっず芋る

䌁業が回答したした

䌁業情報

  1. 怍物薬店
  2. ハヌブ取扱業者
  3. 補造業者
  4. 研究ず補品開発
  5. 茶補造業者

圓該䌁業による蚘述

We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

537件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 33に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち4の評䟡

I was pleased with the efficiency of


I was pleased with the efficiency of the service. It was a bit disappointing that the product was only available in one litre size on the website, but came as two 500 ml bottles. I would have bought just one 500 ml if that had been available.

2026幎1月5日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Hi Kathryn, we're so sorry that the size of the product is incorrect on the website. This has been flagged to our production department and it'll be corrected as soon as possible. Thank you for letting us know, and apologies for the confusion. If you'd like to send one of the 500ml bottles back, we'd be more than happy to refund it for you.

5぀星のうち5の評䟡

Good service

Good service

2026幎1月2日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Thanks for your positive review, we really appreciate it.

5぀星のうち5の評䟡

Helpful staff

One of the tinctures was not in stock. I was notified by email after restock, and that was helpful. I needed an additional tincture after placing the order, and the staff allowed me to amend it on the phone. Again, very helpful. All the tinctures have about 3 yrs before the BBE date. Over the last 10 yrs there has been a sizeable expansion in the range of herbs stocked.

2025幎12月8日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Thanks so much for your positive review Gabriel. We're really pleased you were able to amend the order and are pleased with the expanded range.

5぀星のうち5の評䟡

Very quick delivery

Very quick delivery. I like that i can order 250mls. Usualy min amount of tincturw is 500. One issue i do have is that tinctures are often out of stock.

2025幎11月28日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Many thanks for your positive review Maud, and we're really glad that you're finding ordering the smaller quantities helpful. We're sorry though about the out of stock issue. Unfortunately, levels of stock can depend on seasonality, supplier availability and also the fact that it's dynamic, in that it's hard to predict and forecast how much of and how quickly our products will sell. However, we will endeavour to ensure we have as many products in stock as possible. Thank you for the feedback.

5぀星のうち5の評䟡

amazing company

amazing company, though the turnaround time is sooooooo long - which there were ways in which it could be improved

2025幎11月27日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Many thanks for your positive review Lucie, but we're sorry to hear about the long turnaround time you're experiencing. Our delivery service is something we're actively working on at the moment, so we're hopeful you'll see an improvement in this area really soon.

5぀星のうち5の評䟡

Good service for professional practitioners

My account was opened and verified very quickly, allowing me to access and order the restricted items for professional practitioners. Delivery was good too.

2025幎11月26日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Many thanks for your review Theresa, we're really pleased you've had a positive service and delivery experience.

5぀星のうち3の評䟡

The low score is really for the


The low score is really for the delivery. On two occasions recently there was no note that delivery had been made. They delivered to a neighbour who assumed I was aware that I had a delivery and so the parcel was with a very patient neighbour for a week

2025幎11月27日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Hi Kristian, we're really sorry to hear you had issues with the courier company. We are looking into our delivery options at the moment and are hopeful this won't happen again.

5぀星のうち5の評䟡

Excellent products

Excellent products, so easy to order and deliver was quick. If I have had to contact, staff are so friendly and helpful.

2025幎11月3日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Thanks so much for your positive comments Mrs McCaffery, we really appreciate it.

5぀星のうち1の評䟡

My order hasn't arrived

My order hasn't arrived, I emailed over a week ago and haven't even had a response.

2025幎10月29日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Hi Duncan, apologies you didn't receive your order. We have tracked your item and have photo evidence of a delivery on 30th October. We're unable to find your email so cannot respond. Please can you email sales@herbalapothecaryuk.com to discuss further so we can remedy this issue. Many thanks

5぀星のうち5の評䟡

Tasty tinctures made with love.

When you taste the tinctures from herbal apothecary, you can really taste the herb. With many other companies, the first thing you taste is the ethanol.

2025幎10月27日
Herbal Apothecary ロゎ

Herbal Apothecary からの回答

Thanks so much for your review Angela, we really appreciate it. We do indeed make our tinctures with love, and we're so glad you can taste the difference!

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