Purchased their £600 saute pan through Borough Kitchen. It has scratched my brand new induction hob like Ive never had happen in 14 years. (Note I had replaced the induction hob 6 months ago as the... もっと見る
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Beautiful pan, packaging, seemless online ordering AND FAST shipment! Unfortunately, Calphalon is no longer making the "Elite" collection and we were in desperate need of replacement frypans. The "Pre... もっと見る
Bardzo szybka dostawa zamówienia. Towar zapakowany starannie. Jestem bardzo zadowolony z zakupu. Wok Hestan oprócz tego że świetnie sprawdza się podczas gotowania to też pięknie wygląda. Po udanym got... もっと見る
La commande s'est perdue dans les méandres du livreur... qui dit l'avoir déposé dans un centre de dépôt qui nie l'avoir reçu. Vous auriez dû choisir un professionnel de la logistique, je n'ai jamai... もっと見る
企業が回答しました
企業情報
Hestan Culinary について
当該企業による記述
At Hestan, we believe the kitchen is the heart of every home. It’s where we make memories with fresh cake batter and fingertip tastings, or share an intimate meal with friends and family. That’s why we put so much thought into every product we make.
Each collection of Hestan cookware is built with thoughtful innovation and meticulous craftsmanship for a lifetime of beautiful performance. In fact, acclaimed chefs trust Hestan in the world’s most demanding kitchens. So, what’s the Hestan difference?
Handcrafted in Italy
Raising the standard of stainless steel cookware with attention to detail. All Hestan cookware is meticulously handcrafted in Italy.
Sealed Rims
Our rims are sealed and encapsulated in stainless steel to prevent exposed aluminum, delamination or separation. This makes Hestan cookware 100% dishwasher safe and built to last a lifetime.
Flush Rivets
Sometimes the smallest innovation can make the biggest difference, like our chef-inspired flush rivets. They make Hestan cookware extremely easy to clean by preventing food build up, and stacking is a perfect fit for easy storage.
ProCore Aluminum
Our exclusive triple-bonded stainless steel base delivers 35% greater heat conductivity for faster, more consistent heating, plus faster recovery time. So you can stay in control of the temperature and timing.
Why Hestan Culinary?
当該企業による記述
- PROFESSIONAL PERFORMANCE. LASTING BEAUTY.
- Each collection of Hestan cookware delivers revolutionary culinary performance with innovative design and remarkable materials, backed by 14 global patents. You can’t fake quality. That’s why every product is meticulously handcrafted in Italy in our own factory to meet the highest standards of fit and finish. Hestan cookware not only cooks beautifully - but will still look beautiful for years to come.
連絡先
4.1
ほぼ満足
83件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91％に回答しています
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Copper pan set - simply stunning
Ordered and delivered within 2 days, great service. When we got the pan set, we were over the moon. Great weight, and quality. They look amazing. Husband is very happy 😊
2026年4月1日
Fast shipping and awesome product!
Everything was as good as I expected after reading about the Nanobond Essential Pan 5qt.
2026年3月31日
More than a week and I still have no…
More than a week and I still have no news of where the item is, that I paid
2026年3月30日
Hestan Culinary からの回答
Thanks for your message — I completely understand your concern.
I’ve checked the tracking, and your parcel is still within the UPS network and in transit. This suggests a delay rather than a dispatch issue, which can occasionally happen with couriers.
We’ll continue to monitor this and will reach out to you via email with an update shortly. Thanks for your patience.
Blown away by the quality
There is not very much to say about this product. This is my very first high quality pans set and I am just blown away by the quality of cooking you can achieve. It did take some learning to make sure to use the pans properly and avoid food to get stuck on it, nothing that a couple of video on youtube can't fix. Highly recommended
2025年11月10日
La sartén ha llegado con una rayita en…
La sartén ha llegado con una rayita en el fondo de la zona de cocción. Entiendo que no es más que una cuestión estética, que no afecta a la calidad del producto, pero dado el precio de la sartén, hubiera preferido que no me la hubiesen enviado con ese pequeño defecto.
2026年2月24日
Hestan Culinary からの回答
Hello Mònica , we're sorry to hear that your order has arrived damaged
We are usually known for exceptional product quality and are disappointed that we did not live up to those expectations on this occasion.
We'd like to understand more about this specific issue and make things right.
You'll receive an email from us within the next 2 hours so we can discuss this further, if you can please reply at your earliest convenience.
Rachel, Hestan Consumer Care
Excellent cookware
Very high quality product, beautifully packaged and practical, effective and faultless in use.
2026年2月6日
Your website was easy to use and our…
Your website was easy to use and our pen arrived the following day.
2026年2月13日
Delivery was good and products are…
Delivery was good and products are exceptional quality! Sorted ready for my move in
2026年2月9日
Beautifully made products with obvious…
Beautifully made products with obvious quality. Once you crack an egg on the side on their mixing bowls, nothing else will do :)
2025年11月20日
Superb high quality roasting tins
Superb high quality roasting tins, fast delivery and very well packed. These tins make all my cheaper tins redundant! They are heavy gauge, sturdy, cook well and also look beautiful. I am gradually replacing all my tins with Hestan tins, as and when I can afford it
2026年2月2日
Bardzo szybka dostawa zamówienia
Bardzo szybka dostawa zamówienia. Towar zapakowany starannie. Jestem bardzo zadowolony z zakupu. Wok Hestan oprócz tego że świetnie sprawdza się podczas gotowania to też pięknie wygląda. Po udanym gotowaniu, po umyciu wygląda jak nowy. Nanobond to świetna seria, bardzo trwała i elegancka. Polecam!
2026年1月26日
Amazing quality
Amazing quality. Love the size and build. Nanobond makes a big difference.
2026年1月28日
Cookware that looks so good it should…
Cookware that looks so good it should be in a gallery.
It also performs amazingly.
2026年1月26日
IT SOUNDS WEIRD
IT SOUNDS WEIRD, but I have to say all food tastes so much better now, my GF is amazed as well. I don't care if its placebo, IT SOUNDS WEIRD, but I have to say all food tastes so much better now. My GF is amazed as well. I don't care if it's a placebo; I just love this new saucepan. It's beautiful and makes the kitchen granite look even better as a background. Easy to clean as well. However, there is a light-reflection pattern that looks like miscolouration after it's been used. I think it's due to this nanotechnological titanium bonding having something to do with light wavelength, but who cares anyway ... just love this new saucepan. It's beautiful and makes the kitchen granite look even better as a background. Easy clean as well, however there is some light reflection pattern that looks like miscolouration after its been used, I think its due to this nanotechnological titanium bonding having something to do with light wavelenght, but who cares anyway ...
2026年1月19日
Customer service
I had a problem with a baking pan the first time I used it and they don’t respond to emails. It took a month for them to reply to request images, now I’m waiting another month for them to respond back. It’s like they have one person working there.
2026年1月13日
自発的なレビュー
Hestan Culinary からの回答
Hello Olga
We sincerely apologise for not being able to respond to you promptly. I have been unable to find a record of your contact with our UK office under the reference number supplied.
Please can you click on the below link to get in touch regarding your order and we will look into this as a matter of urgency
kind regards
Rachel
Love Hestan cookware
Love Hestan cookware, very robust, cooks evenly, easy t clean and pure quality
2026年1月16日
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