I purchased island lights for my kitchen. Two of the lights were fine but the third one would not hang correctly.Upon numerous emails they suggested i send videos of the lights which i did . Fol... ãã£ãšèŠã
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Fatto ordine l'8 dicembre di 4 lampade, che, incomprensibilmente, vengono suddivise in due spedizioni. La prima arriva, la seconda non Ú mai arrivata e risulta riconsegnata al mittente, come da tracci... ãã£ãšèŠã
You can buy their items from AliExpress for one Third Even after claimed 40% discount !! We bought the Bristol model with 12 heads for 2240 DKK but it is 838 DKK in AliExpress! Search for âModern... ãã£ãšèŠã
Produkterna Àr av vÀldigt lÃ¥g kvalitet och alla lampor jag köpt frÃ¥n detta företag saknar helt kontakter och gÃ¥r inte att koppla in i elnÀtet i EU. Alla produkter kommer frÃ¥n Kina trots att hemsidan À... ãã£ãšèŠã
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I purchased island lights for myâŠ
I purchased island lights for my kitchen.
Two of the lights were fine but the third one would not hang correctly.Upon numerous emails they suggested i send videos of the lights which i did .
Following this they suggested I have the electrician recheck his work.Again this was completed and the electrician confirmed that the light fitting did not fit correctly.
I am now 8 months with light fixtures not working properly. I have asked for a refund and return of product.
No reply has been received.
Most disappointing as they replied promptly at first but appears they do not want to resolve this issue.
i am happy for them to send me something similar and to resolve this issue for me.
I am very disappointed with the quality
I am very disappointed with the quality. I bought the Ascent - Chandelier. Looks like a very cheap, plastic, Aliexpress-style item. Does not even hang straight. Avoid at all costs.
Appliques achetées en novembre 2025 quiâŠ
Appliques achetées en novembre 2025 qui sont arrivées endommagées. Envois de photos et cela fait maintenant 3 mois qu'ils me mÚnent en bateau. Service de m.....à FUIR. N'achetez jamais sur ce site qui n'est en fait qu'un site de dropshopping
Soldi non rimborsati
Fatto ordine l'8 dicembre di 4 lampade, che, incomprensibilmente, vengono suddivise in due spedizioni. La prima arriva, la seconda non Ú mai arrivata e risulta riconsegnata al mittente, come da tracciamento del corriere. Chiedo il rimborso di tutto e istruzioni per il reso della prima. Ad oggi, dopo più di due mesi dall'ordine, continuano a scrivermi di avere pazienza, perché stanno elaborando le richieste. Credo sia una truffa e non escludo di agire legalmente per ottenere quanto pagato. Se avessi letto prima le recensioni, non avrei mai fatto l'ordine.
Je me suis fait arnaqué par ce site
Je me suis fait arnaqué par ce site qui ne mâa jamais envoyé le produit puis aprÚs 3 mois et 10 relances mâa fait croire à un remboursement qui nâest jamais arrivé sur mon compte !!! à fuir.
I ordered 4 lights on November 2025 andâŠ
I ordered 4 lights on November 2025 and the quality of the products is incredibly poor. The light of the led strip is spotty and the dots show through. I can't recommend to anyone, overpriced poor quality straight from China.
AVIOD THIS RIP OFF SCAM COMPANY
Awful company, bought two lights for £400. They were poor quality when they arrived so I sent them back for a refund, at my own cost. They have received the lights over 6 weeks ago, their own returns policy said it would be processed as soon as it arrived. They confirmed they received the lights but still no refund and all I get is excuses. A clear breach of their own returns policy in terms of timescales. AVOID THIS RIP OFF COMPANY AS THEY ARE A SCAM HIDING BEHIND AN OFFICIAL WEBSITE
Absolutely diabolical company
Absolutely diabolical company. I have been waiting for a refund for over 8 weeks now with promise after promise. They should be closed down. Dreadful
Very happy with Hestiaco
I was very happy with my purchase from the Swan collection on Hestiaco. Itâs a beautiful, good quality wall light and is always admired! Iâd recommend this company but only downside is the wait for delivery which I thought was coming from the UK, but believe itâs from further afield so took several weeks!
Donât buy here ! Bad quality !
The quality of the products is very low. Not worth the price at all.
My order never arrived
My order never arrived. I placed an order for Vertex Collection lamp, and "certainly" payed with ApplePay.
The shipment never arrived, since 4th October.
I lost my patience, and will avoid this company ( and other "clones") offering lamps on Facebook advertisments.
Catastrophique
Produit reçu au bout de 2 mois de commande
Matériaux de mauvaise qualité pour un prix exorbitant (850â¬)
Produit qui arrive endommagé
Demande de retour et de remboursement avec un SAV inexistant qui ne répond pas
Arnaque !
Jâai commandé une suspension TorrentâŠ
Jâai commandé une suspension Torrent sur Hestia avec 3 bras horizontaux sâécartant à partir dâune tige verticale . Le site internet mentionnait une hauteur de la tige de 22 cms avec une hauteur par défaut de 40cms ?Dans les faits la tige fait 40cms . La suspension payée 420 euros est inutilisable . Jâai demandé le remboursement à Hestia qui reconnaît ses torts en me promettant un remboursement de 10 pour cents âŠ
Ce site est à éviter avec cette politique marketing agressive qui induit la confusion et des pratiques commerciales violentes vis à vis du client .
Arnaque
Arnaque! produit chinois de tres basse qualité, mal fini, à fuire!
Ho ordinato una lampada il 5/10 daâŠ
Ho ordinato una lampada il 5/10 da oltre 400 euro e a due mesi di distanza non Ú arrivata e in più sono vaghi nella tracciabilità del pacco che dicono spedito ma non sanno con quale corriere. Ho chiesto rimborso totale vediamo se me lo danno. Rimborso arrivato. Ma ho dovuto faticare insistere
Délais plus quâinacceptables
Commande passée en septembre , toujours pas reçue en décembre . Pour in achat de 800⬠âŠ. Câest trÚs compliqué il faut sans cesse relancer
Niet tevreden met mijn aankoop
Niet tevreden met mijn aankoop
Ik ben normaal niet iemand die reviews schrijft, maar dit vind ik echt niet oké.
Ik bestelde hier 2 mooie lampen⊠dacht ik. Wat ik ontving, was plastic dat vol krassen stond en totaal niet leek op de fotoâs. In mijn ervaring staat de kwaliteit in scherp contrast met de mooie visuals op de webshop. Donât be fooled.
Retourneren? Dat moet je volledig zelf regelen én kost â¬75, omdat alles terug moet naar China.
Ook las ik hier in eerdere reviews dat de verzendkosten niet worden terugbetaald. Dus ja, mijn bestelling van â¬150 kan ik eigenlijk beter weggooien dan misschien nóg eens â¬75 kwijt te zijn.
Dit is mijn persoonlijke ervaring: ik zou deze webshop vermijden.
Product is totally not as photo
Product is totally not as photo. When I returned it they did not pay the return money back. Watch out for this company
Produits venus de Chine une réelle arnaque
Titre : Qualité trÚs basse, faux rabais, produits venant de Chine et retours en Chine à vos frais â à éviter
Site à fuir.
Les produits viennent en réalité de Chine, malgré une image de marque âUKâ, et la qualité est du niveau Temu / Wish. AprÚs une longue attente, mes articles sont arrivés défectueux.
Le site affiche en permanence des ââ30 % / â40 %â, mais ce sont de faux rabais, les prix ne changent jamais et le produit ne vaut pas le prix affiché !
En cas de problÚme, on vous impose un retour en Chine, il faut avancer les frais, pour des montants énormes. Puis on vous refuse ensuite le remboursement.
Et je vous résume une histoire qui dure depuis des mois!!!
Service client lent, contradictoire et de mauvaise foi.
Je déconseille totalement.
Aller sur Amazon directement vous serez mieux servi !!!
Jâai mis un parce que je ne pouvais pas mettre zéro
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