Hewitson and Harker Solicitors レビュー 

742
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

What made my experience great was that the solicitor (Kellie) prioritised my needs and was very helpful from start to finish. Hannah was also very helpful when I had a query re TA6. I completed in 5... もっと見る

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5つ星のうち5の評価

Claire and her team especially Isabelle have been outstanding, dealing effectively with all queries emerging as a result of the sale of our flat, and keeping us informed throughout the process. Our fl... もっと見る

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5つ星のうち5の評価

We couldn't recommend Emma Loh highly enough! Our property purchase wasn't the most straightforward, but she was amazing from start to finish. She was always efficient, kept everything moving, and... もっと見る

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5つ星のうち5の評価

Absolutely amazing experience with Hewitson and Harker, we had Emily helping us with our move after our last solicitors messed everything up, Emily took our case on quick and made sure me and my partn... もっと見る

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企業情報

  1. 不動産専門弁護士

当該企業による記述

Hewitson and Harker has been providing legal services since it was established in 1911 originating in Cumbria. We act for business and individual client’s throughout the UK across a wide range of services which includes Conveyancing, Agricultural, Wills, Probate, Lasting powers of attorney and Trusts. Our values underpin our approach to legal services. We strive to be different and offer solutions that add to your legal experience. We combine modern technology and traditional values so that our service is personalised to each client. Our head office is based in Wickersley, Rotherham with a further branch based in Cheshire expanding our legal services services coverage across the Northwest.


連絡先

4.8

優良

TrustScore 5段階評価の5

742件のレビュー

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ネガティブなレビューの 83%に回答しています

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4.8

すべてのレビュー

(742)

過去12か月のレビュー数: 126

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5つ星のうち5の評価

I had a very positive experience with…

I had a very positive experience with Hewitson & Harker during my property purchase.

Daria and Emilia were professional, responsive, and clear in their communication throughout the process. Despite the tight timescale before Christmas, everything was handled efficiently and completion went through smoothly.

I particularly appreciated their patience in explaining each step and keeping me informed at key stages, which made the process much less stressful.

I would be happy to recommend Hewitson & Harker to anyone looking for a reliable and well-organised conveyancing service.

2025年12月19日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Xinwei,
Thank you for taking the time to leave your recent review of our legal services and working with Daria and Emilia on your transaction. We really appreciate your feedback and recommendation to others.
Best Wishes

5つ星のうち5の評価

Daria and Emilia are superb

Daria and Emilia are superb. They went above and beyond to keep me updated, via the conveyancing app and by phone. They did everything possible in a difficult situation and managed to achieve completion on the final day for transactions for 2025 (19th dec).
I’d have no hesitation recommending them to anyone. I swear I’m never moving again, but if I ever do I want Daria and Emilia on my team.

2025年12月19日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Jane,
Thank you for taking the time to leave your review on your recent experience with us.
We have passed on your kind feedback to both Daria and Emilia.
Best Wishes

5つ星のうち5の評価

Fantastic conveyancing service

Fantastic conveyancing service. Prompt replies to questions and simply a great experience all round. Thank you Amy and Joanne.

2025年12月19日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Amy and Joanne,
Thank you for taking the time to leave your recent review.
We really appreciate your kind feedback on your transaction experience with us.
Best Wishes

5つ星のうち1の評価

Slow

Had a really bad experience. The whole house purchasing process took 6 months and most of it was due to poor communication of H&H. The sellers solicitor was consistently waiting on documents, that they failed to make me aware of. I was passed around to several members of staff without talking to the actual solicitor that was handling my case. I have used multiple solicitors since and all have been far better.

2025年2月1日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Sam,
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you were dissatisfied with your experience and that you felt communication fell short during your purchase.

We take feedback like this seriously and would welcome the opportunity to look into the matters you’ve raised in more detail. Unfortunately, Trustpilot reviews do not provide us with enough information to identify individual files, particularly as this review has been left approximately 10 months after the transaction completed.

If you would be willing, we would appreciate it if you could contact us directly with your full name, property address, and the approximate dates we acted for you, so we can thoroughly investigate your concerns and review the communication history on your file.

We regret that your experience did not meet your expectations and thank you for bringing this to our attention. We look forward to hearing from you.
Kind Regards

5つ星のうち5の評価

I would not hesitate to recommend H&H

I would not hesitate to recommend H&H. Claire, Isabelle, Tas and team were fantastic throughout our conveyancing process, which was not the smoothest experience through absolutely no fault of their own! Aside from being efficient and giving sound legal advice, I said to Claire the difference is they pick the phone up, every time. Brilliant basics make the client experience.

2025年12月17日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Thank you for taking the time to leave your recent review.
We really appreciate your kind feedback working with Claire and her team on your property matter.
Kind Regards

5つ星のうち5の評価

THE best service!

A huge thank you to Emily Bogie who helped me to complete on my expat mortgage today. She was super efficient and kept me informed the whole time.
Thanks Emily!

2025年12月18日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Katy,
Thank you for taking the time to leave your recent review. We and Emily really appreciate your kind feedback.
Best Wishes

5つ星のうち5の評価

The personneltouch

The thought of moving home after over 40 years was daunting, I ned not have worried. The H&H team ensured that the legal process ran smoothly.
Yes there were lots of essential form filling questions to complete but this was simplified by the available help from the team as required.
Victoria Hawcroft being extremely efficient when dealing with queries and bringing the sale /purchase process to a satisfactory and fast conclusion.

2025年11月21日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Ron
Thank you for taking the time to leave you recent review.
We really appreciate your kind feedback and know just how daunting moving home can be. We are glad Victoria was able to make this journey as smooth as possible for you.
Best Wishes

5つ星のうち5の評価

An outstanding professional and personable service!

I would like to express my sincere appreciation for the outstanding service provided by both Joanne and Amy.
From the very beginning, you have demonstrated exceptional professionalism, clarity, and dedication. Every stage of the process was handled with efficiency, attention to detail, and a genuine commitment to achieving the best possible outcome.
What impressed me most was the consistent communication—every query was answered promptly, every concern was addressed with patience, and every step was explained in a way that made the entire experience stress-free and easy to understand. It is clear that you not only possesses deep legal expertise but also value client care at the highest level.

I felt fully supported throughout, and the guidance I received was reassuring. The level of diligence, transparency, and courtesy shown by you truly exceeded my expectations.

I am incredibly grateful for your hard work and exceptional service. I would not hesitate to recommend H&H Solicitors to anyone seeking reliable, knowledgeable, and genuinely client-focused legal support!

2025年12月4日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Kristopher,
Thank you for taking the time to leave your kind review. We really appreciate your feedback, kind words and recommendation of our legal services and working with both Joanne and Amy on your transaction.
Best Wishes

5つ星のうち5の評価

Most important for me was being able to talk to someone

Most important for me was being able to speak to someone when I needed to . Good communication was very important to me. I know the estate agents always got prompt responses to any queries which made the whole process so much easier to navigate.
Filling the forms in online was quite simple and it was more convenient than having lots of paperwork to sort out.
The staff were always helpful. All in all it has been a positive experience and everything went very smoothly

2025年12月3日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Kathy,
Thank you for taking the time to leave your recent review of our legal services and your experience. We really appreciate your kind feedback. Please do not hesitate to reach out again if you need our services in the future.
Best Wishes

5つ星のうち5の評価

First Class Service

Claire and Tasnia as well as the rest of the team have provided a first class service and have been absolutely fantastic at every step of the process.

They have been speedy and thorough. They were also extremely helpful in answering queries I had.

Absolutely wonderful service provided by great people. Have already recommended them to a friend and will seek to use Hewitson and Harker going forward for all needs.

2025年11月14日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Mark,
Thank you for taking the time to leave your recent review. We really appreciate your kind feedback and recommendation to others for our legal services.
Best Wishes

5つ星のうち4の評価

Amy and Samantha 😊

Amy and Samantha were brilliant throughout once they got a hold of our case it went a lot smoother and they answered all our queries and phonecalls to which there was many as it was a long process haha but done now thankyou so much 😊

2025年11月27日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Meg,
Thank you for taking the time to leave your recent review.
We really appreciate your feedback working with Amy and Samantha on your property transaction.
Best Wishes

5つ星のうち5の評価

Excellent service We experienced an absolutely excellent…

We experienced an absolutely excellent service, throughout our house sale/purchase.Always professional, highly knowledgeable,and very supportive when required.Their response times were impressive and they were quick to get in touch on the occasions when we did request a callback.The cost of services were very fair in view of the time span,and workload involved.

2025年11月21日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Elizabeth,
Thank you for taking the time to leave your recent review of our legal services for acting on your sale and purchase. We hope you have settled into your new home.
Best Wishes

5つ星のうち1の評価

No Attention to Detail & Can't Add up

I recently used the Rotherham branch to sell and buy and had a terrible experience. They didn't bother to check what my requirements were, and like I've just read from others on here, I had errors on my completion statements. I'm not sure if they know how to use a calculator properly. I wouldn't recommend them to anyone.

2025年10月31日
自発的なレビュー
5つ星のうち1の評価

AVOID THIS FIRM AT ALL COSTS!!

AVOID THIS FIRM AT ALL COSTS - ABSOLUTELY USELESS

UPDATE 09.01.2026 - The aggressive response from this firm should tell you everything you need to know.

I used Hewitson & Harker for my house sale and purchase and it was a disaster from start to finish. What should have been a straightforward process dragged on for over six months, and we didn’t complete it until February 2025, despite being told we’d be in before Christmas.

I was six months pregnant by the time we moved, and the stress they caused was unbelievable.

The worst part? Their team consistently failed to chase anything or move the process forward. Our buyer's solicitor was just as useless and between them both I wish I had stopped the process sooner and found another Solicitor.

Between Georgina, Emily and Daria I can’t tell you who was the biggest waste of time. “Chasing,” but nothing ever actually got done. Weeks of no progress and constantly “awaiting replies” instead of actually pushing for them. Between them, they managed to turn what should’ve been a routine sale into a months-long nightmare.

Rather than reaching out for documentation required from Gateshead Council, Highways Agency, Local Authorities - this was all pushed back to me to source (so no idea what I was actually paying for?)

Failed to mention to us that after ONE MONTH the searches had not been completed and our buyers had not paid for the searches at their end.

Had to send documentation directly to our buyer's solicitor as Georgina and Emily didn’t understand how WeTransfer works…

I ended up reaching out to my previous solicitors to check I wasn’t losing the plot and he absolutely agreed they should have been doing much more and this should not have been put onto me.

On the day of exchange we hadn’t heard anything by 2pm…so I asked Emily to chase all teams in the chain. She advised she had emailed them earlier that morning and that she had other things to do so there was nothing more she could do…. AT 2PM????? One email between 9am and 5pm is frankly a JOKE when we were at the finish line.

Despite us completing every task immediately — paperwork, ID, payments — the solicitors repeatedly stalled. From August to December 2024, the same excuses appeared over and over in the case notes: still waiting on searches, still waiting on enquiries, still waiting on updates, still chasing, still nothing. The amount of time wasted is shocking.

They knew we needed to move before Christmas. They even acknowledged this in their own notes. Yet they still failed to push anything forward with urgency. The incompetence was unbelievable.

We ended up moving in February, exhausted, stressed, and after months of preventable delays caused almost entirely by their poor handling of our case.

If you value your time, sanity, or money: do NOT use this firm.

I don’t want compensation, I don’t want an apology — I just want to warn others before they make the same mistake.

2025年2月7日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Leoni
Thank you for taking the time to share your feedback. We are genuinely sorry to hear how stressful your moving experience was, particularly during what should have been an exciting and important time for you and your family. We understand how frustrating delays in a transaction can be, especially when multiple parties and agencies are involved where we have no control over the timeline.

While we cannot discuss specific details of your matter publicly, the level of dissatisfaction you have expressed is not reflective of the service we aim to provide or your specific events on your matter. I have carefully reviewed your file and whilst stated I cannot give specific details, I think it is only fair for me to point out the facts of your matter. I can see that there are a lot of emails between you and Emily which would indicate to me that there was sufficient communication, having discussed the matter with the conveyancers it appears that on the day of exchange Emily called the solicitors in the chain a number of times to exchange contracts and I can see communication between you and Emily where she is stating that no one is coming back to her. Unfortunately, we have no control over third parties and can not make them exchange, all we can do is chase and let everyone know we are ready. I appreciate this is frustrating for clients, but it is also frustrating for us as the last thing we want is to be constantly chasing something that should be straightforward.

I understand that you have also left a review for your buyer’s solicitors and stated to them that they held the whole chain up so I assume you actually appreciate that we were doing all we could to try and get this matter completed, again we have no control over other solicitors in the chain. You state that you wanted a pre-xmas completion and I can see that Georgina dealt with that correctly and was ready on your purchase to the point where she had issued the final property report on the 9th of December to you (plenty of time to complete prior to xmas). This is the element we have control of as we apply for searches, raise enquiries, check title etc. There would be no reason why Georgina and the team would think that a pre-xmas completion was not achievable hence why they indicated on the update sheets that they acknowledged the pre-xmas completion and were aiming for that.

We note what you say about your purchasers’ solicitors not applying for searches and even holding the money from their client, can you please explain why you feel this would be our fault? We only have control over our files not theirs and chasing things like this is part of the estate agent’s role. No solicitor would chase another solicitor to check this. As you know this caused a hold up on their side and this resulted in 2 pages of enquiries coming to us on the 18th of December!! Hence why they would no complete before Christmas. At this point we then had to start gathering all the information they had requested which did take the additional time. We had hoped that you had all the information to hand as when you purchased the property within the reports you receive there are the usual copy documents that you can then forward straight to your solicitor when you sell but unfortunately you did not have these hence why we had to ask you to provide from the local authority. The solicitors would not complete with us without them. I do completely appreciate the frustration surrounding this and apologise for this but we can not accept the blame for this delay as it is completely out of our control.
We would welcome the opportunity to speak with you directly so we can discuss your experience in more detail and ensure that your concerns are fully reviewed. If you are willing, please contact our Client Care team at law@hewitsonandharker.co.uk, and we will ensure your comments are handled in line with our formal complaint’s procedure.
Kind Regards

5つ星のうち5の評価

Five star conveyancing

Absolutely wonderful experience with the sale of my house. My conveyancer was very efficient with frequent communication on the progress of the sale. All queries answered the same day. Would highly recommend them for conveyancing.

2025年11月21日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hello,
Thank you for taking the time to leave your recent review.
We really appreciate your feedback on our services and recommendation.
Best Wishes

5つ星のうち5の評価

Professional and would reccomend

Would highly recommend these solicitors. Received friendly professional advice and kept up to date with progress on our sale and purchase.

2025年11月20日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Michael,
Thank you for taking the time to leave your recent review of our legal services. We really appreciate your feedback.
Best Wishes

5つ星のうち5の評価

I wanted to thanks particularly to…

I wanted to thanks particularly to Daria Kaczmarek and Emilia Plant. They were very professional, helpful and quick in resolving different matters. Our house purchase went swiftly and under 3 months, which is great achievement. Highly recommended!

2025年11月19日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Kamil,
Thank you for taking the time to leave your recent review of our services and working with Daria and Emilia on your purchase. We really appreciate your feedback and recommendation.
Best Wishes

5つ星のうち3の評価

We had some issues with communication…

We had some issues with communication to begin with, however this resolved itself and our conveyancer was good! The rating is brought down, as we recieved a wildly incorrect completion statement, then another still not right and then a chaser for money even after saying it had all been completed… a sour taste in our mouthes.

2025年11月17日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hi Ewan,
Thank you for taking the time to leave your review. We really appreciate your feedback to help us grow and develop where are normal standard have slipped at certain times. Please accept our apologies for any inconvenience caused.
Best Wishes

5つ星のうち5の評価

Outstanding Service from Claire

Claire Strawford dealt with our conveyancing and was absolutely fantastic.
She was incredibly responsive and pulled out all stops to get everything through by the stamp duty deadline on 31st March, despite numerous setbacks.
I cannot rate her highly enough.

2025年3月31日
自発的なレビュー
Hewitson and Harker Solicitors ロゴ

Hewitson and Harker Solicitors からの回答

Hello,
Thank you for taking the time to leave your recent review of our legal services and working with Claire and her team on your transaction. We are please to hear we could get your transaction completed in good time to benefit from the tax break earlier this year.
Best Wishes

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