レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Hidden Card Hub is a family-run online store built from our passion for trading card games. We aim to provide a reliable place for players and collectors while growing a welcoming community around the hobby. Our long-term dream is to open a local store where fans can shop, play, and connect.
4.4
16件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was dubious but everything was great on time and sealed plus they threw in a few uncommon and common cards from foundations in a sleave which was a nice thought will use them again.
Hidden Card Hub からの回答
Thank you for your review! We’re delighted your order arrived on time and that everything was in great condition. The extra were just a little surprise and glad you enjoyed them! We look forward to seeing you again.
Bought a commander deck at a good price, got a commander deck in reasonable time.
Exactly what I wanted.
Hidden Card Hub からの回答
Thanks for the review! Glad we could get you exactly what you were looking for at a good price with great service.
Enjoy the new deck, and thanks for choosing us, see you soon!
Hidden Card Hub からの回答
We love hearing that we hit the mark with our pricing and fast delivery. Thanks for choosing us! We appreciate your support and look forward to serving you again soon!
Easy to use website with clear instructions. Delivery quite late compared to release date, sadly. Packaging of boosters felt a bit weird but box looked perfectly sealed.
Hidden Card Hub からの回答
Hi Cosimo,
Thank you for your feedback and for giving us a try for your first order with us — we really appreciate it.
We’re sorry the delivery timing did not fully meet your expectations. As a pure online store, we do not receive stock during the prerelease period like physical brick-and-mortar game stores sometimes do. Our stock allocation is controlled by distributors to ensure fairness across retailers, so we dispatch orders as soon as stock officially becomes available to us around general release timing.
Looking at the Royal Mail tracking, we can also see there was a delivery instruction/redirection update during transit. Unfortunately, this can sometimes add additional handling time, especially when passing through the weekend, as Royal Mail Tracked 48 does not normally deliver on Sundays.
Regarding the collector booster box wrapping, we completely understand why it may have felt unusual. Some recent Wizards of the Coast collector booster sealings have varied slightly between print runs and factories, while still being genuine and factory sealed. This video explains the official sealing differences quite well:
https://www.youtube.com/watch?v=_k3WtL6fM7M&t
We also regularly show our product stock and packaging on our Instagram, including the exact wrappers from our shipments:
https://www.instagram.com/reel/DXeAZitDL_8/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==
Even though the delays were outside our direct control, we still want every order to feel like a 5-star experience, so we’d be happy to offer you a £3 store credit for a future order (You should have email notification on it).
If you ever have any questions about products, packaging, or releases, feel free to join our community Discord as well — we’re always happy to help:
https://discord.com/invite/NGVcez3mud
Thank you again for your support and feedback.
I'll be honest — I was a bit nervous at first. HiddenCardClub was the only store that had the SOS precons in stock at a genuinely great price, so placing the order felt like a leap of faith. But wow, I'm so glad I did. Everything arrived quickly, well-packaged, and exactly as described. These guys completely exceeded my expectations. Highly recommend — don't hesitate like I did!
Hidden Card Hub からの回答
Thank you so much for the amazing review!
We totally understand that first-order hesitation—especially when something feels too good to be true—so it means a lot that you took that leap of faith with us. We’re really glad everything arrived quickly and safely, and that the precons lived up to expectations.
Your feedback genuinely means a lot to us, and we’re always here to make sure every order is just as smooth and stress-free. Hopefully next time there’s no hesitation at all 😉
Thanks again for your support!
Great communication, took the time to confirm delivery. Order came on time with no major issues. Thanks for the cards!
Hidden Card Hub からの回答
Thank you for your kind words!
We’re really glad the communication made a difference—taking that extra step to confirm delivery is something we always aim to do for peace of mind. Great to hear everything arrived on time and safely too.
Enjoy the cards, and we hope to see you again soon!
Well priced item and delivered on time, what more could you ask for!
Hidden Card Hub からの回答
Thanks a million! Glad we could get that to you on time and at a fair price. That’s exactly how it should be. Enjoy your box and hope to see you back here soon!!
Was wary at first given the fact that Hidden Card Hub was a newer company and their prices seemed really good (SoS Collector Booster Box for less than £300 when everyone else was selling it for £340+ at the time of purchase) and they still had stock. However they delivered the product promptly and was well packed and shipped. I’m a very happy customer.
Hidden Card Hub からの回答
Really appreciate the shout-out! We know being the new guys means we have to work twice as hard to earn your trust, so it’s great to hear you’re happy with the price and the delivery speed. Enjoy the pulls from the box, thanks for choosing Hidden Card Hub, and we look forward to seeing you again soon!
First time experience with this seller, I'm hooked. No more cancelled pre-order nonsense like I've faced previously. Great prices too. Thank you.
Hidden Card Hub からの回答
We really appreciate the shout-out! There’s nothing more frustrating than a cancelled pre-order, which is why we do things differently here. When you shop with us, your allocation is secured and your price is set in stone, no matter how high the market value climbs later. Enjoy your items, and we look forward to seeing you again soon!
Hidden Card Hub packaged my order neatly and it came very fast! Really happy with them
Hidden Card Hub からの回答
Hi Ian, thank you for choosing Hidden Card Hub! We take great pride in our packaging and logistics process to ensure our customers have the best experience possible. We're glad we could meet your expectations and look forward to serving you again in the future!
Great service and dispatch of products was fast. Recommended!
Hidden Card Hub からの回答
Hi Joseph, thank you so much for the kind words! We’re thrilled to hear you enjoyed our service and that your order arrived quickly. Knowing you’d recommend us truly makes our day. Hope to see you again soon!
Pricing was good, delivery was fast and packaged perfectly to protect the contents. Can't recommend enough
Hidden Card Hub からの回答
Thanks for the glowing recommendation! We're so glad you had a great experience with our delivery speed and packaging. Happy customers like you make our day. See you next time!
Received my collector booster box in good time and well packaged, was a little nervous due to it being a new store without many reviews - hence, writing this review to let others know of my experience!
I also like their newsletters and community spirit, seems like a great new shop!
Hidden Card Hub からの回答
Hi there!
Thank you so much for taking the time to share your experience! We know it can be a little nerve-wracking shopping with a new store, so we truly appreciate you helping us build trust within the community.
We’re so glad to hear you’re enjoying the newsletters and that your collector box arrived safely. Your support means the world to us as we grow, and we look forward to seeing you again for your future TCG needs!
Best,
The Hidden Card Hub Team
Bought 2 MTG booster boxes, the delivery was well packaged and quick! The only problem I had was the package was left outside in the rain, but that’s a Royal Mail problem not Hidden Card Hub’s
Hidden Card Hub からの回答
Hi there!
Thank you so much for the 5-star review! We're thrilled to hear your MTG boxes arrived quickly and that you were happy with the packaging.
We really appreciate the support! Hope you enjoy the boxes and we look forward to seeing you again for your next order!
Best,
The Hidden Card Hub Team
Hidden Card Hub からの回答
Thank you so much for your review! We’re really glad to hear your pre-order arrived on time and everything went smoothly. We truly appreciate your trust and support — it means a lot to our growing store.
If you ever need anything or have questions about upcoming products, we’re always here to help! 😊
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