high5test.com レビュー 

high5test.com からの回答

2025年8月25日

Thanks for sharing your experience, Kevin! We’re sorry to hear you feel this way. Our website clearly states that the basic assessment is free with fundamental results included. You're welcome to use just these results or choose to upgrade for more detailed insights - it's completely optional.

We do offer several complimentary features that competitors typically charge for, including weekly insights, reflections, strength certificates, and peer reviews. We try to provide value regardless of whether you stick with the free version or upgrade.

We'd appreciate any specific suggestions you might have for making our service better!

high5test.com からの回答

2025年8月25日

Thank you for your feedback, Chip. We would like to clarify that both the full report ($29) and full platform access ($96) are completely optional upgrades. When you reach the checkout, you're always presented with clear options showing exactly what you're purchasing, and payment is only processed after you confirm your selection.

Apart from the choice of not buying anything and making the most of free results and platform features, every customer has the choice between buying a single report or full platform access - neither is automatically applied without your knowledge or consent. The checkout screen explicitly shows what you're purchasing before any payment is processed.

If you experienced any confusion during the purchasing process, we sincerely apologize and would appreciate hearing more details so we can improve our user experience.

high5test.com からの回答

2025年3月25日

Thank you for your positive feedback, Ivan! We’re happy to hear that you found the results precise and helpful. Our goal is to provide a quick and effective way to discover your strengths, and it’s great to know the tool added value to your resume or CV. If you have any additional suggestions on how we can bring more positive impact to people like you, we'd be glad to hear your thoughts!

high5test.com からの回答

2025年3月25日

Thank you for your feedback. We’re sorry to hear you feel this way. It’s clearly communicated on our website that the main assessment, which competitors typically charge for, is offered at no cost with basic results. From there, it’s entirely up to the user whether they wish to explore premium services for expert guidance or work with their results independently.

Additionally, we provide plenty of free features, such as weekly insights and the peer review functionality, which are typically paid services elsewhere. We aim to offer value to all users, whether they choose free or premium options. If you have any constructive suggestions for improvement, we’d love to hear them!

high5test.com からの回答

2025年3月25日

Thank you for your review. We’re sorry to hear about your experience and appreciate the opportunity to address your concerns. As our platform grows, occasional bugs can occur, but our team works diligently to resolve them promptly. Any duplicate payments caused by such issues are refunded in full, and this has been done in your case. If there’s anything unresolved, please contact our support team, and we’ll ensure it’s addressed.

Regarding subscription renewals, our annual subscription service is designed for ongoing organizational use, and we send multiple reminders before the renewal date to ensure transparency. If the subscription is not canceled and the platform is used beyond the billing date, our standard terms and conditions apply, similar to other service platforms.

We value your feedback and are committed to improving both our platform and your experience. Please don’t hesitate to reach out for further assistance.

high5test.com からの回答

2025年3月25日

Thank you for your feedback, Vincent. At HIGH5, we respect our competitors and focus on highlighting our unique advantages, which are clearly communicated on our website. Our refund policy is transparent and aligned with industry standards. In this case, we even offered you a refund in exchange for constructive feedback to improve our services, but it was declined. We remain committed to providing value and encourage you to reach out if you’d like assistance in fully utilizing our tools and resources. Your satisfaction is our priority!