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Highline レビュヌ 30

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TrustScore 5段階評䟡の4.5

4.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Installation was timely and went well. Had some technical issues within days of the installation. Highline sent out a technician who quickly found the problem and fixed them. The cost to speed ratio... もっず芋る

5぀星のうち5の評䟡

Easy to inquire, customer service is human an speaks English which is very good for me.. Price is great an speed far better than xfinity. I was even able to keep my landline..lol yes im old school.... もっず芋る

5぀星のうち2の評䟡

Nice individuals but poor communication among Highline people and between them and customers. Additionally, I notice no increase in speed. Again, every person has been very nice but they all have a li... もっず芋る

5぀星のうち5の評䟡

They were very accommodating. My husband and I are older and handicapped. They worked very hard and left no stone unturned, while doing all this they were very polite and didn’t lose patience.

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ
  2. むンタヌネット プロバむダヌ

圓該䌁業による蚘述

Highline Fiber Internet provides fast, reliable fiber-optic internet designed to keep homes and businesses connected without compromise. We focus on delivering consistent high-speed performance, low latency, and dependable service you can count on every day. Our mission is to bridge the digital divide by bringing advanced fiber infrastructure to the communities we serve. We believe everyone deserves access to quality internet, whether for work, education, streaming, or staying connected with what matters most. Currently servicing customers in Michigan, Texas, Colorado, Georgia, Nebraska and Kansas. At Highline, customer experience comes first. From installation to ongoing support, our team is committed to clear communication, responsive service, and continuous improvement based on customer feedback. We’re proud to power stronger connections—online and in our communities. Visit www.highlinefast.com

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

30件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

all your people seem to be very


all your people seem to be very knowledgeable in addition to being friendly and accommodating04

2026幎4月28日
Highline ロゎ

Highline からの回答

Thank you for your kind words! We’re very proud of our team, and it’s wonderful to hear that you found everyone knowledgeable, friendly, and accommodating. Providing excellent customer care and dependable service is extremely important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Highline!

5぀星のうち5の評䟡

Service install was great and support


Service install was great and support staff have been on point

2026幎5月8日
Highline ロゎ

Highline からの回答

Thank you for your great feedback! We’re thrilled to hear your installation went smoothly and that our support team has been there when needed. Providing reliable service and responsive customer support is a top priority for us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Highline!

5぀星のうち5の評䟡

Install was extremely efficient

Install was extremely efficient. Speed is at a great price

2026幎4月17日
Highline ロゎ

Highline からの回答

Thank you for your great review! We’re happy to hear your installation was efficient and that you’re enjoying fast, reliable service at a great value. Our team works hard to provide a smooth experience from installation to everyday connectivity, and we truly appreciate your feedback. Thank you for choosing Highline!

5぀星のうち1の評䟡

Horrible was supposed to get a free


Horrible was supposed to get a free month at sign up never did called 20 times with them saying they would refund me and fix it never happened now about to charge me again for this month I am thinking about canceling service

2026幎4月15日
Highline ロゎ

Highline からの回答

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced regarding the promotional credit and the follow-up on your account. This is not the level of service we aim to provide.

We understand how upsetting it is to have to repeatedly contact support without receiving a resolution, and we would appreciate the opportunity to make this right. We have escalated your issue to management for resolution. Someone will be in touch soon.  

We value your business and hope to restore your confidence in our service.

5぀星のうち5の評䟡

I was asked choices

I was asked choices. profession installers. great Wi-Fi .Ontime.Pleasant and courteous.

2026幎5月4日
Highline ロゎ

Highline からの回答

Thank you for your wonderful review! We’re so glad to hear you had a positive experience with our team and installation process. Providing customers with options, professional service, reliable Wi-Fi, and on-time appointments is very important to us. We truly appreciate your kind words about our installers and customer service team. Thank you for choosing Highline!

5぀星のうち5の評䟡

They were very accommodating

They were very accommodating. My husband and I are older and handicapped. They worked very hard and left no stone unturned, while doing all this they were very polite and didn’t lose patience.

2026幎4月1日
Highline ロゎ

Highline からの回答

Thank you so much for your kind review. We’re truly happy to hear our team was able to provide a positive experience for you and your husband. Delivering patient, respectful, and accommodating service is very important to us, and we appreciate you taking the time to recognize the team’s efforts. Thank you for choosing Highline, and please don’t hesitate to reach out if we can assist you in the future.

5぀星のうち5の評䟡

Great

I’ve had Highline for about 3 months and enjoying it They care about there customers and if any issues it is fixed as soon as possible I would recommend Highline and there price is very reasonable Highline try’s to help you if you on fix income Great company

2026幎3月9日
Highline ロゎ

Highline からの回答

Thank you so much for your wonderful feedback and for choosing Highline. We’re thrilled to hear you’ve been enjoying your service over the past few months. Providing reliable service, responsive support, and affordable options for our customers is extremely important to us, and we truly appreciate your recognition of our team’s efforts.

Your recommendation means a great deal to us. Thank you again for being part of the Highline family, and please know we’re always here if you need anything.

5぀星のうち5の評䟡

Highline's expansion of high-speed


Highline's expansion of high-speed internet services into rural and small-town areas is commendable. The symmetrical fiber-optic speeds significantly enhance connectivity for communities that have long been underserved. This is a positive development for rural connectivity.

The "phenomenal" service and professionalism of the installation technician highlight the company's commitment to quality.

Additionally, the reliability of the service, coupled with excellent customer support, is truly impressive.

2026幎5月6日
Highline ロゎ

Highline からの回答

Thank you so much for your thoughtful and detailed review. We truly appreciate your recognition of Highline’s efforts to bring reliable, high-speed fiber internet to rural and underserved communities. Expanding connectivity and helping bridge the digital divide is something we are deeply passionate about.

We’re also delighted to hear that your installation experience and ongoing service have met your expectations. Our technicians and support teams work hard to provide professional, dependable service, and your feedback means a great deal to all of us. If you know friends or neighbors who may be looking for reliable internet service, feel free to share your experience with them and ask us about our referral program.
Thank you again for your support and for being part of the Highline family!

5぀星のうち1の評䟡

everything went great installed when


everything went great installed when you said it would and i love the how fast and effective my conection is. i give you 5 stars.

2026幎5月5日
Highline ロゎ

Highline からの回答

Thank you for your feedback and for choosing Highline. We’re so glad to hear your installation experience went smoothly and that you’re enjoying the speed and reliability of your connection. Our team works hard to provide timely installations and dependable service, so we truly appreciate your kind words and support.

We also noticed the star rating may not match your comments. If this was submitted by mistake, Trustpilot does allow customers to update their review rating. Either way, we sincerely appreciate you taking the time to share your experience with us.

5぀星のうち5の評䟡

Things did NOT go as planned or


Things did NOT go as planned or scheduled, but it was clear that Highline did everything they could to make sure that the service was installed despite the contractor not having done the up front work that was needed for installation

2026幎4月28日
5぀星のうち5の評䟡

Great service and great customer


Great service and great customer service!

2026幎4月7日
Highline ロゎ

Highline からの回答

Thank you for your kind review! We’re thrilled to hear you’re enjoying both our service and customer support. Our team works hard to provide a great experience from start to finish, and your feedback truly means a lot to us. Thank you for choosing Highline!

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