Its been 3 weeks and no provider has contacted me although they took the money out right away, have tried contacting support and waiting room with no reply.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Board certified Texas Dr. that listened to my concerns & diagnosed me without having to leave my home. When you have a fairly straightforward issue (sinus infection), it’s nice to not have to go thr... もっと見る
Everything was great. Just need improvement on decreasing wait time and there is a need for an active customer service line with live agents you can talk to or so that you can call back if there is an... もっと見る
Service delivered was fast and no-nonsense. Helped me to get the care I needed quick. A slight hiccup when the prescription written was incorrec but the team reached out and fixed it within 12 hours.... もっと見る
4.0
ほぼ満足
41件のレビュー
ネガティブなレビューの 22％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Its been 3 weeks and no provider has…
Its been 3 weeks and no provider has contacted me although they took the money out right away, have tried contacting support and waiting room with no reply.
2025年11月20日
自発的なレビュー
Great appointment quick and easy
2025年10月27日
自発的なレビュー
Never heard from anyone
Never heard from anyone. Money was taken out of my account.
2025年10月19日
自発的なレビュー
My experience during the appointment…
My experience during the appointment was great! The doctor was very attentive, explained everything clearly, and made me feel comfortable throughout the visit. I really appreciate the care and professionalism
2025年10月19日
自発的なレビュー
It took a while to speak with someone…
It took a while to speak with someone but overall it was good
2025年10月18日
自発的なレビュー
Worked like a charm
Service delivered was fast and no-nonsense. Helped me to get the care I needed quick. A slight hiccup when the prescription written was incorrec but the team reached out and fixed it within 12 hours.
2025年10月5日
自発的なレビュー
Completely fake
Completely fake. Was shown my medication would be 50 dollars and Called into the pharmacy. 600 dollars later I realized I was lied too. I DO NOT RECOMMEND.
2025年10月3日
自発的なレビュー
Hlthi からの回答
Hi Christopher,
We’re sorry to hear about your experience and appreciate the opportunity to clarify. The $49 you saw on our site covers your virtual visit with a licensed provider, including the evaluation and prescription (if medically appropriate).
Medication prices, however, are determined by the pharmacy, not HLTHi — and can vary based on brand vs. generic, dosage, and insurance or discount card use. There’s nothing fake about your visit; you spoke with a real, licensed doctor who issued a valid prescription.
If you’d like, our support team can help you find a more affordable pharmacy option for your prescription — please reach out at support@hlthi.life
.
Everything went well
Everything was great. Just need improvement on decreasing wait time and there is a need for an active customer service line with live agents you can talk to or so that you can call back if there is any concerns instead of emails. I didn’t receive my doctors note which was put in the information I put in and couldn’t talk to the doctor about it.
2025年10月1日
自発的なレビュー
Prompt and courteous service!
2025年9月30日
自発的なレビュー
The prescriber did not write that it…
The prescriber did not write that it was a controlled substance. And now the Pharmacist can only dispense a partial fill
2025年9月27日
自発的なレビュー
Hlthi からの回答
Hi Emma,
Thanks for sharing this, and we’re sorry for the frustration. To clarify: whether a medication is a controlled substance is determined by the medication/DEA classification—not by what the provider “writes” on the script. Our licensed provider evaluated your case and, when medically necessary, issued a valid prescription.
Once the prescription is sent, the pharmacy decides how it’s dispensed (including any partial fills) and may require extra verification. From what you’ve described, it sounds like a Prior Authorization (PA) may be required by your insurance or the pharmacy. They typically provide a PA form or instructions for the prescriber.
Please email any PA forms or instructions (photos/screenshots are fine) to support@hlthi.life
so we can help your provider complete it and assist you with pharmacy options.
The Dr was extremely thorough and…
The Dr was extremely thorough and seemed genuinely concerned. Great televisit.
2025年9月26日
自発的なレビュー
Dr Gentles
Dr. Gentles was extremely kind and thorough. Would recommend this service to anyone and everyone.
2025年9月23日
自発的なレビュー
Doctor was very nice and got me what I…
Doctor was very nice and got me what I needed to take away my tooth pain. This is the cheapest site only $29 for a web visit . I will be a returning patient for sure.
2025年9月21日
自発的なレビュー
Fabulous service
Every year my employee insurance premiums go up and the amount of services goes down. Doctors leave the network and you have to go hunting for a new doctor. Then you have to get an appointment which could be months out. It's discouraging and there is no continuum of care. You go without your meds and your health declines and your stressed out.
Well not anymore with this service! I am so happy to have found them! I was able to meet with a doctor in no time and my meds were sent to my local pharmacy.
Seriously, this service is great.
2025年9月17日
自発的なレビュー
My physician was super amazing
My physician was super amazing. I was nervous, but he was very kind, attentive, and provided amazing patient education. I will be using him for my follow up appointment.
2025年9月14日
自発的なレビュー
Great communication and very fast and…
Great communication and very fast and efficient response
2025年9月13日
自発的なレビュー
Excellent experience! Definitely recommend!
Dr. Pinedo was the best! Kind, thoughtful, responsive!
2025年9月12日
自発的なレビュー
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