De que manera quieren que les explique que yo nunca autorice esos cargos. Les puedo enviar otros datos para que proceda el reembolso pero diganme cuales.
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Brenda from the Escalation Team helped me solve my issue. The account was created by mistake and was charged twice. I unsubscribe but was still changed after I unsubscribe to the site. I reached out t... ãã£ãšèŠã
I was very dissatisfied in the beginning feeling like I was scammed. The first person I spoke to just said this is policy canât help you basically. Several days later Emily did reach out stating she h... ãã£ãšèŠã
Buenas tardes, saludos, muchas gracias al equipo Alero por prestarle atención a mi caso y comprender que que fue algo fuera de lo previsto, nadie lo esperaba y he quedado muy satisfecha con las atenci... ãã£ãšèŠã
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Brenda from the Escalation Team helpedâŠ
Brenda from the Escalation Team helped me solve my issue. The account was created by mistake and was charged twice. I unsubscribe but was still changed after I unsubscribe to the site. I reached out to the company via email and explained what happen and I was told that I could not get a refund, I would have to use the credits on the website. But the escalation team reached out and resolved the issue by apologize and agreed to a fully refunded.
Cancelación de suscripción
Al parecer se dieron el tiempo de revisar la suscripción
Edith answered all the questions and im real y satisfied
Edith answered all the questions and doubts i had.Im grateful that she did well on that .
It's easy to access on what you wantâŠ
It's easy to access on what you want and affordable with good quality. They response fast whatever you've quiry about,will tnx to Eugene for the assist.
Brenda helped make a refund easy.
Brenda helped make a refund easy.
It was good they help me.
I got an amazingly fast response backâŠ
I got an amazingly fast response back to deal with an issue and have had no issues explaining my problem and getting it delt with as promptly as possible. I'm hoping this person Clare continues to be as helpful and actually has the patience to help me actually get my money back. I really need it back for bills.
I Donât Even Understand How I Became AâŠ
I Donât Even Understand How I Became A Member.
Would like to get my refund back please
Would like to get my refund back please
My issue was addressed quickly
My issue was addressed quickly. Eric was eager to help.
Excelente y rapida atencion para losâŠ
Excelente y rapida atencion para los problemas
They took money and making me provide aâŠ
They took money and making me provide a review to receive a refund.
Everything is fine I just didnât wantâŠ
Everything is fine I just didnât want the extra charge. I only wanted 1 purchased and wasnât aware it would add a monthly fee
Eric was helpful resolving my issue
Misleading
So I thought I was ordering shoes to only look at my invoice and it stated a invoice for a membership. I dont even know who you guys are and I don't know what you guys really sell for me to be participating in a monthly membership. I read the reviews and no one stated anything about a membership only complaints was that the shoes took longer to arrive than expected. I paid for express delivery only now to find out they will give me a refund because I dont want a membership.
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