Hololabs レビュー 4

Hololabs からの回答

2026年1月21日

Hi Mr. Ahmed,

I want to address the issue regarding your missing revenue and provide full transparency on what happened.

As we have mentioned previously, we did not receive these funds ourselves. At the time, we were "white labeling" our distribution services through a provider called Bysst (Revalator). Unfortunately, due to their disastrous service levels and lack of integrity, we took the hit for their failures.

To be clear:

We do not have the funds: Bysst withheld the revenue and has effectively "ghosted" us. We have been unable to recover any payments from them despite our best efforts.

The "Scam" Situation: As we expressed to you before, their operation turned out to be completely unreliable—taking revenue and failing to manage takedowns or support.

Because of this experience, we severed ties with them completely. We have since switched to a new aggregator. We now have full control over our infrastructure and can guarantee reliability moving forward.

I know this is incredibly frustrating—it is for us as well, as we were deceived by their service promises. While we cannot recover the funds Bysst stole, our new system is secure and operating correctly.

Best regards,

Cynthia

Hololabs からの回答

2026年1月6日

Hi EEDEVEE, we appreciate you sharing your feedback, though we are disappointed to see this perspective.

To clarify for anyone reading: We are a dedicated, direct team, not a third-party service. We pride ourselves on reliability and real human support. Regarding your music: We hear your request, but please understand that takedowns are subject to the processing times and policies of the streaming platforms/stores, which we cannot bypass. When a request violates those policies or timelines, we have to adhere to the rules, even if it’s not the answer you were hoping for.

We wish you the best in your future endeavors.