Homeandlighting レビュー 

Homeandlighting からの回答

2023年2月14日

Hello Rog,

Hope you're doing well. By checking all the information you submitted to Trustpilot, I would like to let you know that unfortunately, you didn't order from us. The reality is that there are a bunch of resellers that are acting like they were us selling replicas where they steal our graphic content, videos, customers videos, photo reviews uploaded by our customers on our website and everything related to our branding.

We're constantly reporting these websites and our legal department has filed multiple lawsuits during all these years we've been in business for copyright infringement, but these resellers keep doing it anyway.

We've been dealing during the past years with:

1. Resellers stealing all our promotional content and running ads with them. We're constantly reporting them, but at the end, they continue doing it. They show all our packaging, customer testimonials and products, yet when you enter on their website the product is completely different than ours or is just a replica, people still decide to buy from them because the price is 2 or 3 times cheaper than ours.

2. Resellers manufacture replicas of our solar lights and selling them 2 or 3 times cheaper than our products. These resellers make people think the products are the same due to the design (since is a design without a patent) but what makes the products durable are the pieces inside of them which of course they are not the same as ours. That's the reason the product cost 2 or 3 times lower than ours.

We appear as the number one search on Google every time because we're the number of sellers across the United States of solar lights. We're a USA-based company that manufactures the highest quality solar lights. We provide 1-year warranty and extra 4 years since our products last over 5 years. We're the only ones that provide a such warranty because we believe in our products and the components we put inside of them.

We offer a priority service to our clients and that's the reason our customers ALWAYS come back for more of our products.

Our only official social media channels on Facebook are:

Home and Lighting Official
Home and Lighting Global (since we're expanding globally)
Home and Lighting Canada
Solar Lights Homeowners by Home and Lighting

We post this communication to raise awareness about this subject and our brand since is totally unfair to receive complaints from people who unfortunately bought replicas from resellers.

You're more than welcome to have a true Home and Lighting experience by actually getting our lights from us at https://homeandlighting.co/

Homeandlighting からの回答

2023年2月14日

Hello Charles,

Hope you're doing well. By checking all the information you submitted to Trustpilot, I would like to let you know that unfortunately, you didn't order from us. The reality is that there are a bunch of resellers that are acting like they were us selling replicas where they steal our graphic content, videos, customers videos, photo reviews uploaded by our customers on our website and everything related to our branding.

We're constantly reporting these websites and our legal department has filed multiple lawsuits during all these years we've been in business for copyright infringement, but these resellers keep doing it anyway.

We've been dealing during the past years with:

1. Resellers stealing all our promotional content and running ads with them. We're constantly reporting them, but at the end, they continue doing it. They show all our packaging, customer testimonials and products, yet when you enter on their website the product is completely different than ours or is just a replica, people still decide to buy from them because the price is 2 or 3 times cheaper than ours.

2. Resellers manufacture replicas of our solar lights and selling them 2 or 3 times cheaper than our products. These resellers make people think the products are the same due to the design (since is a design without a patent) but what makes the products durable are the pieces inside of them which of course they are not the same as ours. That's the reason the product cost 2 or 3 times lower than ours.

We appear as the number one search on Google every time because we're the number of sellers across the United States of solar lights. We're a USA-based company that manufactures the highest quality solar lights. We provide 1-year warranty and extra 4 years since our products last over 5 years. We're the only ones that provide a such warranty because we believe in our products and the components we put inside of them.

We offer a priority service to our clients and that's the reason our customers ALWAYS come back for more of our products.

Our only official social media channels on Facebook are:

Home and Lighting Official
Home and Lighting Global (since we're expanding globally)
Home and Lighting Canada
Solar Lights Homeowners by Home and Lighting

We post this communication to raise awareness about this subject and our brand since is totally unfair to receive complaints from people who unfortunately bought replicas from resellers.

You're more than welcome to have a true Home and Lighting experience by actually getting our lights from us at https://homeandlighting.co/

Homeandlighting からの回答

2023年2月14日

Hello Samuel,

Hope you're doing well. We offer 3-6 days delivery, most of our packages are delivered within 3 days.

By checking all the information you submitted to Trustpilot, I would like to let you know that unfortunately, you didn't order from us. The reality is that there are a bunch of resellers that are acting like they were us selling replicas where they steal our graphic content, videos, customers videos, photo reviews uploaded by our customers on our website and everything related to our branding.

We're constantly reporting these websites and our legal department has filed multiple lawsuits during all these years we've been in business for copyright infringement, but these resellers keep doing it anyway.

We've been dealing during the past years with:

1. Resellers stealing all our promotional content and running ads with them. We're constantly reporting them, but at the end, they continue doing it. They show all our packaging, customer testimonials and products, yet when you enter on their website the product is completely different than ours or is just a replica, people still decide to buy from them because the price is 2 or 3 times cheaper than ours.

2. Resellers manufacture replicas of our solar lights and selling them 2 or 3 times cheaper than our products. These resellers make people think the products are the same due to the design (since is a design without a patent) but what makes the products durable are the pieces inside of them which of course they are not the same as ours. That's the reason the product cost 2 or 3 times lower than ours.

We appear as the number one search on Google every time because we're the number of sellers across the United States of solar lights. We're a USA-based company that manufactures the highest quality solar lights. We provide 1-year warranty and extra 4 years since our products last over 5 years. We're the only ones that provide a such warranty because we believe in our products and the components we put inside of them.

We offer a priority service to our clients and that's the reason our customers ALWAYS come back for more of our products.

Our only official social media channels on Facebook are:

Home and Lighting Official
Home and Lighting Global (since we're expanding globally)
Home and Lighting Canada
Solar Lights Homeowners by Home and Lighting

We post this communication to raise awareness about this subject and our brand since is totally unfair to receive complaints from people who unfortunately bought replicas from resellers.

You're more than welcome to have a true Home and Lighting experience by actually getting our lights from us at https://homeandlighting.co/

Homeandlighting からの回答

2023年2月14日

Hello Wayne,

Hope you're doing well. By checking all the information you submitted to Trustpilot, I would like to let you know that unfortunately, you didn't order from us. The reality is that there are a bunch of resellers that are acting like they were us selling replicas where they steal our graphic content, videos, customers videos, photo reviews uploaded by our customers on our website and everything related to our branding.

We're constantly reporting these websites and our legal department has filed multiple lawsuits during all these years we've been in business for copyright infringement, but these resellers keep doing it anyway.

We actually don't have a BBB profile since we've reported those profiles multiple times to BBB showing that there are resellers out there pretending to be us by selling replicas of our lights yet they decided to not provide us any solution. In fact, if you take a deep look at BBB's information is fully mixed and inaccurate:

1. When you look for Magnetic Rapture LLC on BBB appears 4 different businesses where 3 of them have the same information which is totally inaccurate and the other one has another type of information.

2. BBB claims we have an outlet. We don't have an outlet since we use the highest quality materials with the purpose to make them last the time we claim. If a customer decides to return a light, we have a huge list of non-profits with lack of outdoor illumination and we donate the returned light to them. With that being said, we don't need to resell it.

3. BBB shows in one of the profiles a phone number from Florida. We're based in Utah.

4. None of the existing profiles created on BBB were created by us, yet they decided to link all profiles to our website even when we have provided them enough documentation that there are actually resellers trying to act like they were us. As previously mentioned, these resellers steal everything related to our business (including the business and brand name) to resell replicas.

We've been dealing during the past years with:

1. Resellers stealing all our promotional content and running ads with them. We're constantly reporting them, but at the end, they continue doing it. They show all our packaging, customer testimonials and products, yet when you enter on their website the product is completely different than ours or is just a replica, people still decide to buy from them because the price is 2 or 3 times cheaper than ours.

2. Resellers manufacture replicas of our solar lights and selling them 2 or 3 times cheaper than our products. These resellers make people think the products are the same due to the design (since is a design without a patent) but what makes the products durable are the pieces inside of them which of course they are not the same as ours. That's the reason the product cost 2 or 3 times lower than ours.

We appear as the number one search on Google every time because we're the number of sellers across the United States of solar lights. We're a USA-based company that manufactures the highest quality solar lights. We provide 1-year warranty and extra 4 years since our products last over 5 years. We're the only ones that provide a such warranty because we believe in our products and the components we put inside of them.

We offer a priority service to our clients and that's the reason our customers ALWAYS come back for more of our products.

Our only official social media channels on Facebook are:

Home and Lighting Official
Home and Lighting Global (since we're expanding globally)
Home and Lighting Canada
Solar Lights Homeowners by Home and Lighting

We post this communication to raise awareness about this subject and our brand since is totally unfair to receive complaints from people who unfortunately bought replicas from resellers.

You're more than welcome to have a true Home and Lighting experience by actually getting our lights from us at https://homeandlighting.co/

Homeandlighting からの回答

2023年2月14日

Hello Kenneth,

Hope you're doing well. If you send us an email you'll receive an answer within 10 minutes maximum within our operating hours. We don't make our customers wait between 24 to 48 hours to answer one single email like most of businesses out there.

If you give us a call and all our agents are busy, they'll see your missed call and will give you a call back barely after they finish the current call.

By checking all the information you submitted to Trustpilot, I would like to let you know that unfortunately, you didn't order from us. The reality is that there are a bunch of resellers that are acting like they were us selling replicas where they steal our graphic content, videos, customers videos, photo reviews uploaded by our customers on our website and everything related to our branding.

We're constantly reporting these websites and our legal department has filed multiple lawsuits during all these years we've been in business for copyright infringement, but these resellers keep doing it anyway.

We've been dealing during the past years with:

1. Resellers stealing all our promotional content and running ads with them. We're constantly reporting them, but at the end, they continue doing it. They show all our packaging, customer testimonials and products, yet when you enter on their website the product is completely different than ours or is just a replica, people still decide to buy from them because the price is 2 or 3 times cheaper than ours.

2. Resellers manufacture replicas of our solar lights and selling them 2 or 3 times cheaper than our products. These resellers make people think the products are the same due to the design (since is a design without a patent) but what makes the products durable are the pieces inside of them which of course they are not the same as ours. That's the reason the product cost 2 or 3 times lower than ours.

We appear as the number one search on Google every time because we're the number of sellers across the United States of solar lights. We're a USA-based company that manufactures the highest quality solar lights. We provide 1-year warranty and extra 4 years since our products last over 5 years. We're the only ones that provide a such warranty because we believe in our products and the components we put inside of them.

We offer a priority service to our clients and that's the reason our customers ALWAYS come back for more of our products.

Our only official social media channels on Facebook are:

Home and Lighting Official
Home and Lighting Global (since we're expanding globally)
Home and Lighting Canada
Solar Lights Homeowners by Home and Lighting

We post this communication to raise awareness about this subject and our brand since is totally unfair to receive complaints from people who unfortunately bought replicas from resellers.

You're more than welcome to have a true Home and Lighting experience by actually getting our lights from us at https://homeandlighting.co/