Homecctv レビュー 

190
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

We have been with this company for approx 7 years now, we have recently updated to a 4 camera system with them. Really good system and phone app. Records and notifies you of anyone present, built in... もっと見る

企業が回答しました

5つ星のうち5の評価

I highly recommend this CCTV company. From the initial installation through to the ongoing support, the service has been absolutely excellent. The system was installed professionally, everything w... もっと見る

企業が回答しました

5つ星のうち5の評価

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... もっと見る

企業が回答しました

5つ星のうち5の評価

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... もっと見る

企業が回答しました

企業情報

  1. 防犯グッズ店
  2. ・
  3. 盗難警報器店

当該企業による記述

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


連絡先

4.8

優良

TrustScore 5段階評価の5

190件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(190)

過去12か月のレビュー数: 31件

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5つ星のうち5の評価

Great company, highly recommended

Great service from start to finish, Kevin came to survey and was great and then Trev came to install. Nothing was too much trouble for Trev a lovely young guy who was respectful of my property and keen to ensure that I was happy with the installation, he also showed me everything so I knew exactly how to operate it all. Also, thanks to Jack, James and Rob, communication was great and they kept me updated as to what was happening. Great company to work with highly recommended.

2025年4月22日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

What a lovely 5-Star review Fiona, Thank you so much for making time to mention so many of the team. We all work hard together to deliver the same 5-star service every time.

5つ星のうち5の評価

Brilliant service

Trevor did a fantastic job. He was friendly and approachable. Everything was explained clearly and everything was really professionally carried out. I'm impressed by the way he helped us use the app. Definitely recommend 💯 %

2025年4月8日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thanks Elizabeth for this 5-Star review. Trev is a great member of our team. I will pass on your high praise to him.

5つ星のうち5の評価

Amazing service all the time

Amazing service all the time. Had a hardware problem that was sorted quickly and efficiently. James the engineer was amazing and very knowledgeable.. offering further advice .. many thanks guys

2025年3月20日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thanks Lynn for your very kind words, we are so pleased you're happy with everything :)

5つ星のうち5の評価

Exceptional Company Experience

The whole experience has been really smooth. Had a character in Kevin, the regional manager came to talk us through the cost and to view the camera’s. We agreed to the cost and a date for fitting was provided there then, it was only a week for fitting which took place today. The fitter James is a credit to the business. The cover up of the wires was exceptional, the quality of the tutoring on the hard drive and phone app was spot on. It was also great that you could have a laugh with him while he cracked on with his job. Thanks James it was a pleasure to meet you .

2025年3月28日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Andrew for your lovely comments and your 5-Star review.
We are really pleased you are happy with everything and we will pass on your praise to Kevin and James.

5つ星のうち5の評価

EXCEPTIONAL IS THE ONLY WORD FOR THESE GUYS !!

We have security cameras and house alarm with these guys. Everything from instalment to aftercare has been second to none one. I have had to contact them on a handful of occasions over the years and the response is RAPID !! I use messenger to contact them and it seems no matter what time of the day they respond immediately!! Without doubt the best customer service you could ask for and nothing is too much trouble. Seriously, anyone considering using these guys …. Don’t hesitate ! You won’t be disappointed!

2025年3月26日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Heather, for this 5-Star review and the recommendation. We are a solid believer in aftercare and believe it does indeed make us the obvious choice. Thanks again

5つ星のうち5の評価

I had a few faults with my camera…

I had a few faults with my camera system. I emailed the company and they booked an engineer in. James was polite and professional who sorted the problem and talked me through the work he did. He even sorted me the cable which was bugging me as I could see it(just bugged me). I am so impressed with this company. I got my cameras around 5 years ago. I went with them because they are family run. 5*+

2025年3月24日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Christopher for this 5-Star review.
We take pride in the fact that we continue our relationship with our customers for many years.
We believe aftercare is just as important as new business.

5つ星のうち5の評価

Five star service & quality

We had cameras fitted a while ago and the quality and service is second to none. The team helped us when we got new phones to connect and even when the cat pulled a wire out accidentally. Due to an issue recently with a neighbour’s son bullying and harassment we have had to get another camera and they managed to sort very quickly. Would definitely recommend with no hesitation:)

2025年1月10日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thanks Kim for this lovely 5-Star review. I'm very glad we could help again with your recent issue.

5つ星のうち5の評価

Fantastic service had CCTV and alarm…

Fantastic service had CCTV and alarm fitted would definitely recommend this company and was on time the off fitting and cleaned up after themselves

2024年5月10日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you for your kind comments John, we do try to treat our customers homes as we would our own, so glad we have done this for you. Many thanks :)

5つ星のうち5の評価

Best company out there

From the start when Kevin came to give me a quote. To the installation day this company deserves nothing less than 5 stars and if I could I would give them more. 100% professional all the way through even to the present day the after care service is second to none. If you ring up with an issue they always call you back the same day and get the issue sorted in a number of minutes. These really are the best cctv and alarm company out there.

2025年1月17日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Ashley for your kind words, we are so pleased you're happy with everything! Unlike most companies who just fit and forget, we are always here for our customers as we offer free lifetime tech support. We are always just a phone call away :)

5つ星のうち5の評価

5 Star Service! Highly Recommend ⭐️⭐️⭐️⭐️⭐️

We had 6 cameras, door sensors and alarm installed with you yesterday and it’s absolutely fantastic! Very impressed with price and you even gave 10% off with us getting the alarm which was great. The lad that did it worked really hard all day on a massive job and it really is high spec work. Really neat, smart and feel much safer now. From survey to installation and quality of the system and showing us how to work it all on our devices… flawless! 5 stars ⭐️⭐️⭐️⭐️⭐️ Very impressed and highly recommend. I will definitely be recommending to family, friends and businesses. Thank you very much! The Riley family

2025年3月18日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

What a lovely 5-Star review.
Thank you so much for taking the time write with such enthusiasm.
We work hard to deliver a great product & service so it's lovely for us to see the end result so gratefully received.
It makes the hard work worth it, thanks again.

5つ星のうち5の評価

Quality cameras

I had 2 cctv cameras fitted to the front and rear of my property. Quality equipment that send motion alerts to your mobile that are crystal clear. Installing engineer was tidy and informative. Great after sales service as well.

2024年5月31日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thanks George for this 5-Star review, we really appreciate you making the time.

5つ星のうち5の評価

Top Job Homecctv !!!

If you want home cctv please use this company.
From the initial quote to the installation they couldn't have been more helpful.
Their equipment is of the highest standard and 8K picture quality is a game changer!
Well done to this excellent company.

2025年2月13日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thanks for this 5-Star review Andrew, we are glad you are so happy with everything.

5つ星のうち5の評価

Harassment caught on CCTV

We were recommended HomeCCTV after years of harassment from our neighbour. The final straw for me was after my daughter was born and he purposely attempted to run me over to scare me. We had reported all incidents to the police but without any evidence they couldn’t do anything. Craig (who was amazing!) came out to give us a quote. We went ahead with the installation and chose one of the cameras to have audio recording. We are so pleased we did and it paid off! My neighbour was caught hurling racial abuse at us amongst other profanities on more than one occasion. After years of abuse we were able to go to the police with evidence. This resulted us going to court and him being prosecuted and a restraining order being put in place. I can’t thank HomeCCTV enough. I feel so much safer in my home.

We haven’t had any issues with the cameras and the quality is great! We recently had been logged out of the app and Jack was amazing. He was very thorough and very knowledgable.

We were forced to look at getting CCTV installed due to the situation and not feeling safe. But it was money well spent and I 100% recommend it!

2025年3月14日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

So sorry you had to deal with this type of behavior but also having to deal with these type of threats.
We are so pleased that you were able to get some evidence and to finally be able to get some peace of mind for you and your family.
The Police are able to do their job more effectively when the CCTV is professional quality and done correctly.
We are glad we have been able to help and we are always here if you need anything else.
Many thanks for the 5-Star review and we will pass on your appreciation to Craig and to Jack too.

5つ星のうち5の評価

Had my cctv system installed a while…

Had my cctv system installed a while ago with this company from the surveyor coming out to the installation was straight forward and easy and affordable.
I contacted them 5 days ago as I wanted to have additional cameras added to the system, my new cameras now fully installed and working great. This company is fast efficient and I cant thank them enough. A big thankyou to James the installer what a knowledgeable guy, explained everything what he was doing set the app up for me, and got my new camera installed and set up as I wanted. I highly reccommend This company. Many thanks to you all.
Mr Reeve (Doncaster)

2025年3月14日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Mrs Reeve for your lovely feedback and this 5-Star review. We really appreciate it and are so pleased you're happy with everything and we will pass on your appreciation to James too.

5つ星のうち5の評価

Great guy joe

Great guy, Joe, very polite very helpful and did the job exactly how I asked showed me how to use the app on phone and on the tv. would 100% recommend

2025年3月13日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Carole for your lovely feedback and we are really pleased you are happy with everything :)

5つ星のうち5の評価

This company is brilliant nothing to…

This company is brilliant nothing to much for them

2025年3月12日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Short and sweet, love it!
Thank you for this 5-Star review Maria, we really appreciate it and always do our best to be available when our customers need us.

5つ星のうち5の評価

CCTV are very good company to be with I…

CCTV are very good company to be with I got all my camras from here and even extra work when I wanted them moving to the loft James as just moved it all around for us easy to get on with all the lads are and have a laught as well

2025年3月5日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you for this 5-Star review Cheryl, we have a great ongoing relationship with our customers and are always here when you need assistance.

5つ星のうち5の評価

Trev came out today to sort one of my…

Trev came out today to sort one of my cameras today he was well mannerd and polite well spoken he did a brilliant job very happy with his work whould recommended him in future

2025年3月10日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Thank you Gavin for this 5-Star review, we will pass on your excellent feedback to Trev too.

5つ星のうち5の評価

Quality

I'm not one for using Facebook to buy anything but as stated in a previous comment HomeCCTV kept cropping up and the information they shared and reviews led me to contact them to discuss our needs.

The surveyor came and advised us of what equipment we needed and gave us a quote, which was very reasonable. I then enquired about updating our alarm system. This was also very reasonable. He also advised that if we opted for both we would get a discounted deal, which was a bonus.

The equipment is extremely high quality and we were impressed with the standard of quality of the CCTV footage (both day and night). We opted for the night vision cameras - these cameras are permanently lit during darkness and the quality of the images are excellent. There is no need for an additional light in the rear garden as the camera’s light is bright enough.

The alarm can be set by a control fob supplied or via the app on a mobile device - I really liked the panic alarm included on the control panel, which alerts other users if this is activated and locations can be identified via google maps.

I haven’t experienced after sales yet but according to other reviews on other sites, this is second to none.

Overall I am extremely pleased with HomeCCTV and the quality of both products.

2025年2月28日
自発的なレビュー
Homecctv ロゴ

Homecctv からの回答

Hi Tracy,
Sincere thanks for leaving such an honest and thorough 5-Star review.
Facebook is a great promotional tool for us but some companies advertising on Facebook are not as trustworthy so reviews like yours are really helpful in giving potential customers the confidence to give us their business which we value and really appreciate so thanks again.

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