Home Hub Group レビュー 

216
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The work commenced a bit later than we hoped, but it was all carried out successfully and we are pleased with the results.

5つ星のうち5の評価

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... もっと見る

5つ星のうち5の評価

Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... もっと見る

5つ星のうち5の評価

Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... もっと見る

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企業情報


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4.6

優良

TrustScore 5段階評価の4.5

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(216)

過去12か月のレビュー数: 30件

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5つ星のうち5の評価

Amazing Job Home Hub Team

Hi Home Hub Team
Just wanted to say how impressed I have been with the whole design, purchase and installation process of these amazing Origin Bi fold, door and window products.

I would also like to recommend the install team who were professional and skilled at providing a smooth installation at the property.

Well done

2024年10月17日
5つ星のうち4の評価

Got there in the end...

The initial order process through Home Hub was good and the team in the showroom were fantastic and easy to work with. The communication prior to installation was fantastic however when it came to the installation, there were a lot of little things missed or damaged, which resulted in multiple returns of different tradesmen before the installation was finally complete, over a month later. The issues were all rectified in the end, but it felt like they shouldn't have been issues in the first place. The issues include missing sill caps, wrong colour air vents, not sealing the windows correctly, and scuffs on the frames and hardware, each of which required a different tradesman to return to rectify, delaying the completion of the project and causing unnecessary additional admin.

2024年7月17日
自発的なレビュー
5つ星のうち5の評価

Jordyn has been brilliant throughout…

Jordyn has been brilliant throughout the whole process and made it easy to look at all options to find the perfect door. Jordyn has been very knowledgeable and has ensured that we are 100% happy. To then be contacted via WhatsApp made everything much more personable and allowed us to ask questions easily. Our new door looks fantastic and I would not only use Homehub again but also recommend to friends and family.

2024年8月27日
自発的なレビュー
5つ星のうち5の評価

Great product

Good price, nice showroom and sales department. Great communication throughout.

2024年7月17日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our pricing, showroom, and sales team. At Home Hub, we're committed to making the home improvement process as smooth and enjoyable as possible, and it's wonderful to know that our communication met your expectations. If you have any further questions or need assistance, don't hesitate to reach out.

5つ星のうち5の評価

So professional…

So professional in every aspect from selection to fitting.
We are delighted with our much improved home. Excellent.

2024年7月25日
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your much-improved home. At Home Hub, we strive to make every step of the process—from selection to fitting—professional and seamless for you.

It's our goal to ensure you feel at ease and in control throughout your home improvement journey. Your satisfaction is our top priority, and we're so glad we could help enhance your living space.

If you have any more projects in mind or need any assistance, please don't hesitate to reach out. We're here to help and guide you every step of the way.

Warm regards,

The Home Hub Team

5つ星のうち5の評価

Easy and helpful information

Easy and helpful information and communication from thr team through the whole process. We love our new doors

2024年5月15日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team easy to communicate with and that the information provided was helpful throughout the process. It's fantastic to know that you love your new doors.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new doors!

Best regards,

Home Hub Team

5つ星のうち5の評価

HIGHLY RECOMMEND

We had used a previous company to fit our windows they were very poorly fitted to the point the house was left unsafe due to not being able to lock the doors. I spoke to HomeHub for some advice, they came to check out the doors and immediately arranged for someone to come and fix them for us.
The guys who came were wonderful, hard working, quick and polite.
I cant thank company enough for fixing a job that was not theirs to fix in such quick timing too. They also checked in a few days after the job was done to make sure everything was ok!
Highly recommend them!
Thank you guys!

2024年7月1日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your kind words! We're delighted to hear that we could help fix the issues with your doors and make your home safe again. Our team takes pride in providing prompt, efficient, and courteous service, and it's wonderful to know that you had a positive experience. We're always here to assist you and ensure everything is in perfect order. Thanks again for recommending us!

5つ星のうち5の評価

Excellent service

2024年7月7日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you for your kind words! We're thrilled to hear that you were pleased with our service. If you ever need anything else, please don't hesitate to reach out.

5つ星のうち5の評価

Recommend

Great to see the products in showroom before buying, and very happy with the quality of the products and the service provided.

2024年7月4日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you for your wonderful feedback! We're delighted that you enjoyed seeing our products in the showroom and are happy with the quality and service. If you need any further assistance, please feel free to reach out. We appreciate your support!

5つ星のうち5の評価

Good and fast service the service top 5…

Good and fast service the service top 5 Stars
thank you

2024年7月4日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with our service. Providing fast and top-notch service is our priority, and we're glad we could meet your expectations.

If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,

Home Hub Team

5つ星のうち5の評価

Had our new front door installed by…

Had our new front door installed by Home Hub Group, and the service was excellent from start to finish. They have a fantastic showroom showcasing the different options, and I would highly recommend them!

2024年6月25日
Home Hub Group ロゴ

Home Hub Group からの回答

Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with Home Hub Group. Our team takes great pride in providing top-notch service, and it’s gratifying to know that you appreciated our showroom and the variety of options available. Your recommendation means a lot to us, and we hope you enjoy your new front door for many years to come! If you ever need anything else, don’t hesitate to reach out.

5つ星のうち5の評価

Very efficient work undertaken no…

Very efficient work undertaken no problems very tidy and always kept us updated with any issues which might have arisen in respect of the fitting
Would fully recommend to anyone thinking of having new windows put in
Excellent work

2024年6月12日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Dear Varol,

Thank you for your kind review. We're pleased to hear you found our work efficient and tidy. Your recommendation means a lot to us.

Best regards,
Home Hub Team

5つ星のうち1の評価

Sad to leave such a negative review but…

Sad to leave such a negative review but the service is so bad they need to make major changes. I’ve had dates cancelled, rescheduled, waited months for parts, wrong colour windows fitted - yes seriously and bits missing. Paid for the old windows to be collected and waited weeks for them to be taken off my drive. Currently I’m still waiting for a replacement front door panel as it was fitted dented - they made an appointment to come round on the 5th June and never showed up. No apology and no response to my emails. The front door won’t open if it’s a warm morning so we can’t get out ! No end of problems and no one bothers to answer the phone or email me back. The worst customer service I’ve experienced in a long time.

2024年6月5日
自発的なレビュー

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