Home Hub Group レビュー 

216
•
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The work commenced a bit later than we hoped, but it was all carried out successfully and we are pleased with the results.

5つ星のうち5の評価

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... もっと見る

5つ星のうち5の評価

Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... もっと見る

5つ星のうち5の評価

Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... もっと見る

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4.6

優良

TrustScore 5段階評価の4.5

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(216)

過去12か月のレビュー数: 31件

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5つ星のうち1の評価

26 separate issues with our order and …

26 separate issues with our order and installation and then still the company did not want to fairly reimburse us. Very stressful and troublesome company to deal with. It seems like nothing worked with the new IT system and many people have also left the business. Be careful!

Other sites rate them highly, but as a customer, I was never invited to review ... why??

2018年1月28日
自発的なレビュー
5つ星のうち5の評価

Great products and service

Home Hub supplied and fitted an Origin Gable window and Schuco bi-fold doors. The process worked well, the products are fantastic the service was excellent. I had an initial problem with the Origin window but this was resolved fast and efficiently by Home Hub.

2018年1月23日
自発的なレビュー
5つ星のうち5の評価

Thank you Home hub and Laurence …brilliant

Thank you Home hub and Laurence extremely accommodating. I negotiated a price based on me picking up the windows but then had an emergency and Laurence was brilliant and at very short notice delivered my windows foc. Thank you so much. This is the second time I have used you and everyone I have recommended to you who have used your product have been very happy. Excellent customer service as well as the product. Thank you

2017年11月18日
自発的なレビュー
5つ星のうち5の評価

Highly recommended

I recently bought my front door from this company and I couldn't be happier. Miles cheaper than any company I received a quote from. Great staff, installation went smoothly and an excellent fitting team.

2017年10月31日
自発的なレビュー
5つ星のうち1の評価

Avoid like the plague..............

Proceed with Caution!
Laurence, the manager of Home Hub Bracknell is quite possibly the most obnoxious, pompous idiot I have ever had the misfortune to meet. His staff aren't much better, and the customer services of this office are non existent! My order was messed up, and I could not get hold of them to discuss this until I had to physically drive down there in person. No contact from them for weeks on end, no updates as promised, until I drive down there again. The owners way of dealing with unsatisfied customers is to give them a refund and wash his hands of them - leaving the customer to make good the mess they have left behind. Appalling and unacceptable way of handling the customers that keep you in business! I will be contacting the manufacturers of my door to report Home Hub, as I am sure they do not want their good name associated with this bunch of cowboys.

2017年10月31日
自発的なレビュー
Home Hub Group ロゴ

Home Hub Group からの回答

Hi Nikki, I am sorry we didn't meet your expectations. Unfortunately, the manufacturer had fitted the door knob in lower position than you desired. We called you on the day of installation to apologise for the factory error and ordered you a replacement door. We provisionally booked a date for the site repair which was confirmed in an email to you. As a result of your abusive behaviour in our showroom today, we felt best that we refund your money. You now have the choice to purchase a door elsewhere or keep the door free of charge. Should you wish for us to complete the installation to your satisfaction, please contact us on 01344 588140 or email customerservices@homehubgroup.co.uk

5つ星のうち4の評価

Great windows and door

Great windows and door - would recommend the products but would have liked a phone call or email the day before delivery to confirm that it was on it's way

2017年10月24日
自発的なレビュー
5つ星のうち5の評価

Efficient and professional

We received excellent support at point of sale from showroom staff in Bracknell , they were friendly and knowledgable. The quotation was detailed and well presented. Survey was conducted soon after and the order process was excellent.
We were kept informed about installation. Although they had to delay this by 3 days, they gave us plenty of notice and booked us in as first call, so no inconvenience.

2017年10月13日
自発的なレビュー

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