Home Unity レビュー 249

Home Unity からの回答

4日前

Hi Simon,

Thank you so much for your lovely feedback, it really means a lot to us. We’re delighted to hear you’ve found our team knowledgeable, quick to respond and easy to deal with, and it’s fantastic to know we’re one of the best companies you’re working with at the moment. We’ll make sure your comments are shared with the whole team, as it’s exactly the kind of straightforward support experience we aim to deliver every day.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

5日前に更新

Hi there,

Thank you again for your feedback, we’re really sorry to hear about your experience and the issues you’ve raised.

We’ve previously tried to reach out and requested further details so we could investigate this for you, but we haven’t been able to locate your account without a bit more information. We’d still really like the opportunity to look into this properly and see if there’s anything we can do to help.

Please do get in touch with us directly, or respond via Trustpilot, so we can pick this back up for you.

Thanks again 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年3月19日

Hi Richard,

Thank you so much for taking the time to share this, and for being so understanding about the developer delay. I’m really glad to hear that Leanne was able to step in, keep on top of everyone involved and get everything sorted for you while keeping things pleasant and stress-free.

We’ll make sure your lovely feedback (including the wage rise request!) is passed straight on to Leanne and the wider team, as it’s exactly the kind of straightforward support experience and Premium customer support we aim to deliver every time.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年3月16日

Hi Barbara,

Thank you so much for your lovely review. It’s great to hear that everything worked smoothly for you and that our customer support came across as helpful, polite and professional whenever you needed a hand. We’re really pleased that the whole process felt clear and easy to understand, and your willingness to recommend us means a lot to the whole team, who work hard to provide a straightforward support experience and responsive customer service from start to finish.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年3月12日

Hi Asha,

Thank you so much for sharing this, and for choosing Home Unity during your move. It’s wonderful to hear that Jonathan was able to guide you through the WiFi connection issues with clear instructions and in a timely manner, especially at such a busy time, and I’ll make sure your kind words are passed on to him and the rest of our helpful support team. Knowing that our UK-based customer support made a real difference to your experience means a lot to all of us.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年3月12日

Hi Sue,

Thank you so much for taking the time to leave a review. It’s great to hear you’ve had a quick, accurate response from us, and I’m really glad our helpful support team could get things sorted for you without any hassle. We’ll keep working to make sure every contact with us is just as smooth and easy to deal with in future.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年3月2日

Hi Julie,

Thank you for such a lovely review and for sharing how your call went. It’s brilliant to hear that Jonathan took the time to understand your needs, and that he was able to clearly explain the options and costs so everything felt easy to understand and simple to sign up to.

I’ll make sure Jonathan sees your kind words. Our helpful support team really do love hearing feedback like this about your straightforward support experience.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月26日

Hi Bakher,

Thank you so much for your feedback, we’re really happy to hear you’re pleased with everything and found the service very helpful. I’ll make sure your comments are shared with our helpful support team, and if you ever need anything else, we’re always easy to deal with and ready to help.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月25日

Hi Terry,

Thank you for your kind words, it’s great to hear that our team member came across as so switched on and was able to give you instant confidence in the product. We’re really pleased you had such an easy to deal with, straightforward support experience and we’re always here if you have any questions in future.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月23日

Hi Charles,

Thank you for your lovely feedback, it’s fantastic to hear Tom was great to deal with and that everything felt so easy and straightforward from your side. We’ll be sure to pass your comments on to Tom, and we’re really pleased you had such a straightforward support experience with us.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月20日

Hi Mandy,

Thank you for sharing your experience, we’re really pleased to hear everything felt fast and efficient and that the conversation helped you find the package that best fits your needs. It’s great to know you had a straightforward support experience and that our team was easy to deal with while talking through the options.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月6日

Hi Ellie,

Thank you so much for such a lovely review, we’re delighted to hear you always get straight through to us and that your renewal only took a few minutes, with Tom being such an amazing help and easy to deal with throughout the process. We’ll make sure your kind words are passed on to Tom and the rest of the team, and we really appreciate you taking the time to share your experience.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年2月5日

Hi Debbie,

Thank you so much for your lovely feedback, it’s great to hear Tom was able to get everything sorted for you within minutes and make things so easy to deal with. We’re really glad you’d recommend us and I’ll make sure your kind words are passed straight on to Tom and the rest of our helpful support team.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Mark
The Home Unity Team 🏠

Home Unity からの回答

2026年1月30日

Hi Kingston,

Thank you so much for taking the time to share this, it’s great to hear you found our customer service efficient and easy to deal with, and we’ll be sure to pass your kind words on to Jonathan. We really appreciate you being with Home Unity and we’re always here if you need anything else.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月26日

Hi Anna,

Thank you so much for taking the time to share this, it means a lot to us to hear that your connection has been reliable and that our customer service has been there when you’ve needed it. We work hard to make everything as easy to deal with as possible, so knowing you’ve “never had problems” is exactly the kind of feedback that makes the whole team smile.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月21日

Hi William,

Thank you so much for such a kind and detailed review. We’re really pleased to hear how quick and responsive everything has been when you’ve had questions or looked to upgrade. Tom will be especially grateful for the shout out.

Having a helpful support team that takes the time to explain things clearly is exactly what we aim for, so it’s great to know the responsive customer service has made such a difference and kept you happy with both the service and value.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月21日

Hi Jordan,

Thanks for the lovely feedback. We’re really pleased to hear you’ve found us easy to deal with and that Tom’s support has helped make everything run so smoothly. Having a helpful support team that keeps things clear and simple is exactly what we aim for, and it’s great to know that’s been a key reason you’ve stayed with us.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月20日

Hi Darren,

Thank you for your lovely review and feedback. We're glad to hear Tom has been helpful throughout the process.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月20日

Hi Rachel,

Thank you for your lovely review and feedback. We're glad to hear you've renewed and continued with Home Unity.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠

Home Unity からの回答

2026年1月19日

Hi Edward,

Thank you for your lovely review and feedback.

Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊

Thanks 💙
Sami
The Home Unity Team 🏠