I bought a new sofa in September 2025 and the corner cushion zip split in November 2025. I contacted Honeypot who advised they would send a replacement cover for the cushion. I waited 13 weeks for the... ãã£ãšèŠã
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Weâre very happy with our choice with Honeypot. We first came across the brand through an Instagram ad and, although we were initially dubious, we decided to give it a try after reading the Trustpilot... ãã£ãšèŠã
Good material however just 2 day of sitting on the seattee noticed that the corner parts do turn to get very soft and material looked as it has been stretched out. Take more time or attention... ãã£ãšèŠã
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Couldn't fault anything, excellent service knew exactly when it was gonna be delivered spot on , settees are absolutely beautiful , delivery was between 6.41 and 7.41am ,drivers brought them in, remov... ãã£ãšèŠã
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Every house deserves to be made into a home. That means comfort, and comfort means quality â well crafted, well designed furniture that we can offer you at the lowest possible prices. Weâre here to deliver you elegant and durable furniture as quickly, cheaply, and easily as possible â everything brand new, well packaged, and brought straight to your door.
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Honeypot furniture, Honeypot Lane, Colsterworth, NG33 5LY, Grantham, è±åœ
- 01476 338771
- sales@honeypotfurniture.co.uk
- honeypotfurniture.co.uk
4.1
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Super quick delivery
Super quick delivery, great prices and excellent customer services / delivery service.
2025幎4æ22æ¥
The furniture came as same online
The furniture came as same online. It's a good quality more than expected.
2025幎4æ25æ¥
Very happy with my purchase
Very happy with my purchase. Fantastic delivery and customer service.
2025幎4æ24æ¥
Honeypot Furniture ããã®åç
Weâre pleased to hear that youâre very happy with your purchase and that our customer service's.
We place great importance on delivering a high level of service to ensure every customer feels valued and supported throughout their experience with us.
Your feedback is appreciated, and we look forward to assisting you again in the future.
Kind regards,
The Honeypot Team
The product is amazing quality and fastâŠ
The product is amazing quality and fast delivery
2025幎4æ22æ¥
Honeypot Furniture ããã®åç
Thank you so much for your lovely feedback! Weâre delighted to hear youâre pleased with the quality of your product and impressed with our speedy delivery.
We truly appreciate you choosing Honeypot Furniture and we hope your new piece brings you plenty of comfort and joy. If we can assist with anything else, please donât hesitate to get in touch.
Kind regards,
The Honeypot Team
Fast delivery
Fast delivery. Was constantly updated on date and time of delivery. Delivery guys were efficient and friendly. Thank you.
2025幎4æ17æ¥
Honeypot Furniture ããã®åç
Thank you for your feedback.
Weâre delighted to hear that you were pleased with the fast delivery and found our updates helpful. Thank you again for choosing Honeypot Furniture.
Kind regards,
The Honeypot Team
Forget the 5 years warranty
I bought a sofabed in september 2024. I moved in the new house by December and by Easter it is broken. As they advertise 5years warranty on frame as their product are build to last (to quote the product description on Amazon I contacted Honeypot UK and a certain Jasmin sent me this reply:
am so sorry to hear there may be issues with your Kris Sofa Bed Grey Universal Corner.
As your furniture is now older than 6 months, in order to progress your complaint you will need to arrange for the products to be inspected by an individual furniture repair company.
We highly recommend using C***** Group.
They will inspect the furniture for manufacturing faults and provide a full report on their findings.
You can either contact them directly or we can book the inspection for you. If you would like us to book it for you we will need to collect the inspection fee which is £72 inclusive of VAT (Retailer discounted price).
Booking directly through C*** Group may come at a higher cost.
If any manufacturing faults are found, we will at first attempt a repair. If a repair is not possible we will look into alternative options to resolving any outstanding issues.
In the event of manufacturing faults being discovered from the inspection, Honeypot Furniture will reimburse the cost of your inspection fee. In the event of an invalid claim, we will not reimburse the cost of the inspection fee.
If they were stating that together with the 5 years warranty I was not even considering this company. That is very far from a decent customer service
UPDATE
Last message from Honeypot UK
"Following your concerns, I have escalated the matter to my manager. As a gesture of goodwill and in recognition of the inconvenience caused, we will cover the full cost of the C*** inspection.
We truly value your feedback and your experience with us. We would sincerely appreciate it if you would consider updating or removing your Trustpilot review."
2025幎4æ17æ¥
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Honeypot Furniture ããã®åç
Thank you for taking the time to share your feedback.
Weâre very sorry to hear about the difficulties you've experienced with your sofa bed and the frustration this has caused. Please be assured that we have been actively assisting you to resolve this matter. We have sent out an independent third-party technician, and following the inspection, we are now in the process of repairing your sofa in line with your 12-month manufacturing guarantee.
We would also like to clarify that our 5-year structural frame guarantee remains valid and is detailed within our terms and conditions on our website. In line with the Consumer Rights Act 2015, when an issue is reported after 6 months, an independent inspection is required to confirm whether the issue is due to a manufacturing defect. This helps ensure that all claims are handled transparently and in accordance with industry standards.
As a small, family-run business, we genuinely value all of our customers and take pride in providing both quality products and attentive service. Our goal is always to provide comfort, contentment, and pride in your home, and we are fully committed to ensuring that this matter is resolved to your satisfaction.
Thank you again for your feedback, and we appreciate your patience while we complete your repair.
Kind regards,
The Honeypot Team
J Gaw
Great service. Delivered well within the expected time and delivery men were polite and helpful. Love the sofa too.
2025幎4æ17æ¥
The couch is amazing and I couldnâtâŠ
The couch is amazing and I couldnât fault the delivery guys they were so efficient ⊠although itâs not made clear on website about delivery to Scotland but whenever I contacted honeypot they got back to me really quickly and it was only 2 weeks wait which is nothing compared to other companies I looked at! Really happy with the couch though itâs exactly like whatâs on the website and super comfy!
2025幎4æ17æ¥
Honeypot Furniture ããã®åç
Thank you for your lovely review.
Weâre so pleased to hear youâre really happy with your new couch and that itâs just as expected â comfortable and true to what you saw on our website. Itâs great to know our delivery team made a positive impression with their efficiency, and that our customer service team was able to assist you quickly regarding delivery to Scotland.
We appreciate your feedback and your support â enjoy your new sofa!
Kind regards,
The Honeypot Team
IN LOVE!
Amazing experience from just how the website is, to a smooth purchase with multiple options. Not only was the delivery fast, but the company keeps you on the loop up until the furniture is delivered. Lastly, absolutely IN LOVE with my new sofas! Will certainly be shopping from Honeypot again.
2025幎4æ17æ¥
Honeypot Furniture ããã®åç
Thank you for your fantastic review!
Weâre thrilled to hear you had such a smooth and positive experience, from browsing our website to the fast delivery of your new sofas. Itâs great to know you felt well-informed throughout, and weâre absolutely delighted that youâre in love with your new furniture.
We look forward to welcoming you back to Honeypot again soon!
Kind regards,
The Honeypot Team
Fantastic furniture and service!
Super quick delivery and I couldnât be happier with the furniture. The delivery was efficient and the guys were so helpful and polite, positioning the furniture exactly where we wanted it.
I will definitely use Honeypot again.
Thank you.
2025幎4æ15æ¥
Honeypot Furniture ããã®åç
Thank you for your kind review.
At Honeypot, we pride ourselves on providing quick and efficient delivery, with our team always on hand to ensure your furniture is positioned exactly as you want it. We're pleased to hear you're happy with your furniture and the level of service received.
We appreciate your support and look forward to welcoming you back again.
Kind regards,
The Honeypot Team
Great experience from order toâŠ
Great experience from order to delivery. The quality of the furniture is top notch, and unrivalled price.
2025幎4æ16æ¥
Honeypot Furniture ããã®åç
Thank you for your kind review.
Weâre delighted to hear you had a great experience from order through to delivery. Itâs wonderful to know youâre pleased with the quality of your furniture and found our pricing to be unbeatable â thatâs exactly what we aim to deliver.
We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The Honeypot Team
Fabulous!
Great service from the online ordering to the great communication about the delivery of the sofa including changing the contact information as the sofa was for my daughter to the delivery information and finally the delivery and set up was fantastic! thank you!!
2025幎4æ11æ¥
Honeypot Furniture ããã®åç
Thank you for your wonderful review!
Weâre so pleased to hear that you had a great experience from start to finish â from the ease of ordering online to the clear communication and flexibility with the delivery arrangements. Itâs great to know the delivery and set-up met your expectations, and that we could assist in making sure everything went smoothly for your daughter.
Thank you again for choosing Honeypot Furniture!
Kind regards,
The Honeypot Team
I am very pleased with the quality ofâŠ
I am very pleased with the quality of our new sofa and Honeypot customer service was just wonderful. We ordered the sofa on 23rd March and on 9th April was delivered. Absolutely amazing service.
2025幎4æ10æ¥
Honeypot Furniture ããã®åç
Thank you for taking the time to leave your feedback. Weâre so pleased to hear youâre happy with the quality of your new sofa and that your experience with our customer service and delivery met your expectations.
At Honeypot Furniture, weâre committed to providing a smooth, reliable service from order to delivery, and itâs great to know we achieved this for you.
We appreciate your support and hope you enjoy your sofa for many years to come. Please feel free to get in touch if we can assist with anything further.
Kind regards,
The Honeypot Team
Fantastic customer service
Great communication about delivery, sofa is stunning, would definitely use agaun
2025幎4æ9æ¥
Quick delivery
Quick delivery, fabulous service from delivery guys, sofa is beautiful, well made and so comfy and snug . Shall be using Honeypot again for other furniture ðð»
2025幎4æ10æ¥
Quick delivery stunning sofa reallyâŠ
Quick delivery stunning sofa really pleased with it delivery was really good
2025幎4æ11æ¥
Great company, fast and efficient
Second time we have ordered from Honeypot.
A no hassle company, great customer service, kept me informed all the way.
Speedy delivery, and delivery guys were friendly and efficient
2025幎4æ9æ¥
Honeypot Furniture ããã®åç
Thank you for your continued support and for taking the time to leave a review.
We truly appreciate your loyalty and are pleased to hear that your second experience with us was just as smooth. We pride ourselves on being a hassle-free company, offering excellent customer service and clear communication throughout. Fast, efficient delivery with friendly service is the standard we strive to maintain.
We look forward to assisting you again in the future.
Kind regards,
The Honeypot Team
On time very polite and the best wasâŠ
On time very polite and the best was easy too put together looks beautiful I am very happy with my purchase
2025幎4æ4æ¥
Honeypot Furniture ããã®åç
Thank you so much for your lovely review! Weâre delighted to hear your delivery was on time, the team were polite, and that the item was easy to assemble and looks beautiful in your home.
Itâs always a joy to know a customer is truly happy with their purchase â thatâs exactly what we aim for!
If you need anything else at all, weâre just a message away.
Kind regards,
Honeypot Furniture Team
I got the Windsor Full back 4 seaterâŠ
I got the Windsor Full back 4 seater with footstool and the quality is amazing and so comfortable. It was delivered within 2 days and the delivery guys were very sweet and accommodating considering they delivered the sofa at 6.20am. Unpacked and set up and was out within 15 minutes.
2025幎4æ4æ¥
Honeypot Furniture ããã®åç
Thank you for taking the time to leave such positive feedback. We're so pleased to hear that you're enjoying your Windsor Full Back 4 Seater with footstool â comfort and quality are always at the heart of what we aim to deliver.
Weâre especially glad to hear your delivery went smoothly. Our delivery teams begin early to ensure we can reach customers promptly, and theyâre trained to provide a seamless experience â including room-of-choice delivery, full unpacking, and setup, all with professionalism and care.
Weâll be sure to pass your kind words on to the team â feedback like yours means a great deal to us.
If there's anything further we can assist you with, please donât hesitate to get in touch.
Kind regards,
Honeypot Furniture Team
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