Patrick Becomes a Big Brotherのレビュー

Hooray Heroes からの回答

2025年12月16日

Hi Izabella,

Thank you for reaching out.

I am so sorry to hear about this. After checking our communication, I can see we replied to your original email but then never got another response. I also see that you sent one more email today and I'll be happy to assist you in resolving this as quickly as possible.

If you are experiencing trouble receiving our emails, please don't forget to check your spam and promotional folders, as our messages can occasionally end up there.

Of course having a book in perfect condition is a top priority, and we'll make sure you receive it!

I'll be on the lookout for your reply.

Kind regards,
Billie from Hooray HeroesRead more

Hooray Heroes からの回答

2025年9月30日

Thank you for your wonderful review, Shaina! We’re so happy to hear your son is loving his customized book and that it has become part of your nightly routine.

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2025年9月30日

Thank you for your review, Monica! We’re delighted to hear you enjoyed the quality and found the book so engaging.

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2025年9月30日

Hi Jael,

What a beautiful gift idea! We love hearing that your child’s teacher and her son enjoyed the book so much. Thank you for sharing this touching story and for recommending us.

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2025年6月24日

Thank you for your review, Melissa! We’re touched that your best friend loved her gift—it’s wonderful to be part of such a thoughtful gesture.

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2025年6月23日

Hi Patricia,

Thank you so much for your lovely message! We’re so happy to hear the book made a wonderful gift for the older sibling — helping them feel part of their sibling’s birth is truly a special moment! 💖✨

Wishing your family many magical reading moments filled with love, joy, and precious memories!

Best wishes,
The Hooray Heroes Team 📚Read more

Hooray Heroes からの回答

2025年5月28日

Hi Rita,

Thank you so much for your sweet feedback! 💖
We’re thrilled your nephew loved the book!

Wishing many magical reading adventures ahead! 📖

With love,
The Hooray Heroes Team 📚

Hooray Heroes からの回答

2025年1月3日

Hi Cynthia,

Thank you for your kind words! We are honored that this book became a nightly staple for your family. 🥰

We hope it helps create countless happy memories that will last forever! 💕

Kind regards,
Hooray Heroes Team🐞

Hooray Heroes からの回答

2025年1月1日

Hi Jessica,

Aww, thank you for your wonderful feedback! 💖 We’re so happy to hear that you think the book is cute, and we’re sure they’re going to love it just as much as you do! 😊

We hope it brings lots of smiles and joy, and if you ever need another personalized story, we’d be delighted to help again!

Warm regards,
The Hooray Heroes Team 📚Read more

Hooray Heroes からの回答

2024年12月23日

Hi Taylor,

Thank you for your review.

I am truly sorry to hear about this. Looking into your order I noticed the older kiddo's skin tone is number 5, whilst his little brother's is number 3. This book was printed according to your order specifications and I can confirm no alterations were made before printing your book. Please check your confirmation email to make sure.

I would like to kindly remind you that immediately after your order is placed, we send out confirmation e-mails that contain the story selection, dedication, character’s appearance and name. We then allow a 24-hour window, from the moment the order was submitted, for our customers to contact us with any changes they wish to make to their orders.

All this to make sure our customers know exactly what they are purchasing from us, so that there are no surprises when the product arrives. Since the order was printed as designed the error is not on our side and we therefore cannot offer you a reprint.

If you'd like however, feel free to reach out via email: hello@hoorayheroes.com and we'll be happy to find a different solution to your problem.

I'll be on the lookout for your email.

Kind regards,
Billie from Hooray HeroesRead more

Hooray Heroes からの回答

2024年10月8日

Hi Ann,

Your support and kind words mean a lot to us!💗 We're glad to hear your great nephew loved his book, and we truly hope he will create many beautiful memories reading it. 🤗

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2024年8月12日

Hi Yuliyan, thank you for your review and feedback.

Please note that the book that you ordered is part of our Mini Heroes collection that is suitable for our youngest readers. The books in this collection are a bit smaller than our other ones, so we've made sure to include their measurements and photos on our website to ensure that customers will know exactly how they will look like when printed.

We hope that your family will enjoy reading the book for years to come nonetheless! 🤗

Kind regards,
Hooray Heroes TeamRead more

Hooray Heroes からの回答

2024年7月2日

Hi Stephanie, thank you for your simple yet impactful review! We're very happy to know you're pleased with your product.

Kind regards,
Hooray Heroes Team

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2024年4月18日

Hi Sofie,

Thank you so much for your review! 💕 We're really happy to hear that you loved your book and hope you will enjoy reading it for years to come! 🤗

Kind regards,
Hooray Heroes Team

Hooray Heroes からの回答

2024年4月18日

Hi Ashley,

Thank you so much for your review! 💕 We're really happy to hear that you all loved the book and hope you will enjoy reading it for years to come! 🤗

Kind regards,

Hooray Heroes Team

Hooray Heroes からの回答

2024年1月16日

Hi Emily, thank you for your review and feedback! 🤗

I'm happy to hear that you think the book is cute! 🥰 I hope your little ones will enjoy reading it for years to come.

Please note that we offer a full preview of the whole book on the website, to ensure the customers can see exactly how the book will look like when printed. We also make sure to write the exact measures of the book (8.25 x 8.25 inches) and how many pages it has (26 pages). You can check all the details here: hoorayheroes.com/personalized-book/patrick-becomes-a-big-brother

The price of the book that you have made is $34.99. With the cheapest shipping method, you can receive the book for only $43.89.

I hope that we get a chance to create more books for you and your loved ones in the future! 💖 Don't hesitate to send us a message to hello@hoorayheroes.com in case you'd like any suggestions!

Kind regards,
Lily from Hooray HeroesRead more

Hooray Heroes からの回答

2023年12月28日

Dear Devin,

Absolutely delighted that you found our personalized book charming! Creating unique books using premium materials is our forte. Should you desire more charming tales or have other special moments to celebrate, please don't hesitate to reach out. We're here to continue personalizing heartwarming experiences for you! 📚✨😊

Warm regards,
Hooray Heroes Team 🌟Read more

Hooray Heroes からの回答

2023年12月5日

Hello Rosa!

Thank you for your wonderful feedback! We're happy to hear that you loved the book and that it met your expectations regarding quality and delivery speed.

We're here to make your reading experiences fantastic!

Warm regards,
Hooray Heroes Team 🐞

Hooray Heroes からの回答

2023年11月6日

Hi Jeanith,

Thank you for your review and purchase. We wish him a happy reading for many years to come. 🥰🤗

Kind regards,
Hooray Heroes Team 🍀