Hose Rhodes Dickson - Newport レビュー 

9
•
TrustScore 5段階評価の4.5

4.3

The Estate Office, 138 High Street, PO30 1TY Newport, Isle of Wight, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The sales team of Louise, Katie and Maisie provide excellent customer service throughout the selling process. They have good local knowledge and work well as part of a very friendly and professional t... もっと見る

5つ星のうち5の評価

HRD Newport Isle of Wight sales office is excellent. The staff are always friendly and helpful and their customer service is second to none, which is very rare these days. Their phones are always answ... もっと見る

企業が回答しました

5つ星のうち1の評価

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has... もっと見る

企業が回答しました

5つ星のうち5の評価

Honesty, no negative opinions and sound advice, and took the time to explain everything and not pushy for me to make a very sad decision

企業が回答しました


企業情報

  1. 不動産業
  2. ・
  3. 不動産競売人
  4. 不動産業者
  5. 不動産賃貸エージェンシー

The Island's property people

当該企業による記述

With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.

連絡先

  • The Estate Office, 138 High Street, PO30 1TY, Newport, Isle of Wight, 英国

4.3

優良

TrustScore 5段階評価の4.5

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

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4.3

すべてのレビュー

(9)

過去12か月のレビュー数: 14件

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5つ星のうち5の評価

The sales team of Louise

The sales team of Louise, Katie and Maisie provide excellent customer service throughout the selling process. They have good local knowledge and work well as part of a very friendly and professional team. They provide the buyer with practical advice to maximise sale potential and answered all of my questions promptly and effectively. They are a long established local estate agency and their commission rate is competitive. When matters needed chasing up with my buyers or their solicitors, they were very proactive in communicating to ensure progress was being made. Overall I found everything Hose Rhodes did for me to effect a sale was faultless and I would have zero hesitation in recommending them to anyone

2026年7月24日
自発的なレビュー
5つ星のうち5の評価

Very helpful staff

Very helpful staff, especially as we are not resident on the Island. They made the whole process very easy.

2025年2月12日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Highly recommend

Everyone in the Newport branch are so helpful and friendly
Any questions we had were answered quickly .
Would 100% recommend them .

2024年10月11日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Lorraine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

HRD Newport Isle of Wight sales office…

HRD Newport Isle of Wight sales office is excellent. The staff are always friendly and helpful and their customer service is second to none, which is very rare these days. Their phones are always answered within a couple of rings and they recognise who you are immediately you say your name and can update you within minutes. I would definitely use HRD again and 100% recommend to other sellers and purchasers.

2024年10月9日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Fiona

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

Honesty

Honesty, no negative opinions and sound advice, and took the time to explain everything and not pushy for me to make a very sad decision

2024年5月22日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Maureen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

5つ星のうち5の評価

I cannot praise all the staff at HRD' Newport office.

HRD came with a strong recommendation from someone local whose opinion I value. Throughout my dealings with all staff at the Newport office and the agent who showed me the apartment, I have only the utmost praise. Professional, courteous, knowledgeable and ready to pass that on when I had questions and even when I didn't but needed to know something. As a result I have signed up a continuing relationship with HRD in Newport as my Letting Agent. The agents who provided the most personal assistance throughout the purchase and the setting up of the Letting agreement were Louise O'Rourke who, as soon as I made an offer, contacted the seller while I was in the office and we arrived at a deal. Having no delay was unlike my experience with other agents during my property search. Following that while my conveyancer was at work locally when I returned to my home in the U.S., Maddison Jackman stood back when there was no need to be in contact, but prompted me politely when I really needed to call my conveyancer to expedite some detail of the process. Kayleigh Kent, Lettings Manager was the agent who actually put me in touch with the property when I was enquiring about the terms of HRD's Letting Agreement. Since then she and her colleagues Jamie and Lloyd have been as helpful as they could possibly be. This is very important to me; when you are 4,000 miles away, it is important to know that you can trust the people you deal with. ALL the agents in the Newport office have been exactly that.

2023年9月1日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Peter,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Friendly, supportive, helpful.

Everyone I've spoken to has been wonderful, it's been very quick and I've had a lot of support from Amy and Madison. They've both been really quick to get back to me, so friendly. It really has taken a lot of the stress out of this!

2023年8月15日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Emma,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち5の評価

Smooth Professional Friendly

Smooth , professional conduct … warm and friendly.
Would and will use again no hesitation.

2023年3月14日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Doug,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

5つ星のうち1の評価

Strange practices

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has been living in the property already for a week, so they are holding 2 deposits for 1 property.
Something is not right with their practices i think

2023年2月4日
自発的なレビュー
Hose Rhodes Dickson - Newport ロゴ

Hose Rhodes Dickson - Newport からの回答

Dear Rob,

We are sorry to hear of the issues with the release of your deposit in a timely manner. We always aim to return a tenant's deposit as soon as possible, and are working hard behind the scenes to make sure this happens as efficiently as possible. We take your feedback seriously and thank you for taking the time to leave us a review.

Kind regards,
Customer Care Team

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