Hostplus レビュー 

Trying to get ones hard earned Super from this fund is nothing short of criminal. I applied on line - was walked through the process online - was told to tick boxes which were incorrect just to get it paid - my bank account was missing a digit (not my error ) and now 2 weeks later I dont have my money and apparently it takes 2-3 weeks for money to bounce back into the account. I work in finance and I know how long it takes for money to bounce when an account number is wrong. SAME DAY. I sent an email with correct bank account details 7 days ago - NO reply. Disgusted. Apparently I need to wait another 5 days for the money to be returned to Hostplus's bank account and then another 7 days for it to be paid out to me. Something is very wrong with the process. VERY wrong.

Absolutely disgusting. Do not invest your hard-earned money with this heartless, horrible company. It is over 6 months since our Lawyers applied for the release of funds as a result of my father’s death from brain cancer. We are still waiting. We know the account was closed over a month ago is now empty. They keep saying they have sent a cheque to the Lawyers. STILL NO MONEY. They don’t answer incomng calls, and they don’t return calls. The whole process has been horrible. I am glad my father has not been able to witness this, he would be so angry.
If it is your super fund, save your loved ones months and months of calling and calling and worrying. Switch your super now, but be prepared for it to take at least 6 months to happen. They drag the process out so they keep the funds and the interest earned. My family is not alone in this complaint – chekc out all the other customer review sites, the ratings are appalling