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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We brought our 11 month old son with us on a trip to London. This was the first time we had left him with a babysitter, so naturally we were a bit anxious to do so. The Hotel Nanny (and Ekram) went... もっと見る

企業が回答しました

5つ星のうち5の評価

During our stay, we required a babysitter for an evening at our hotel, having come from the U.S. The entire experience, beginning with the booking, was seamless and reassuring. Ana was assigned to loo... もっと見る

企業が回答しました

5つ星のうち5の評価

Our nanny, Sonia, was lovely. Our son was pretty anxious about being left with someone he didn't know in an unfamiliar city (we were visiting London from NYC) but she put him at ease immediately and h... もっと見る

企業が回答しました

5つ星のうち5の評価

Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave... もっと見る

企業が回答しました

企業情報

  1. 保育エージェンシー

当該企業による記述

Since 2011 - We are Hotel Nanny - we provide 5* childcare to hotels and luxury residences in London and NYC. We provide hotel nanny or babysitting services for children of all ages. Our super nannies are available for daytime bookings or evening babysitting. Our Team consists of French speaking nannies, Spanish speaking nannies, Arabic speaking nannies and much more. Each of our staff come with a wealth of experience, glowing references and all the certification. Most of our team have worked with us for over a decade. Book with us to have the very best nanny for your children while you visit London or NYC!


連絡先

4.9

優良

TrustScore 5段階評価の5

66件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This company was super responsive and…

This company was super responsive and connected me with the best sitter. Kadri was absolutely FANTASTIC! My kids took to her instantly and within 5 minutes of meeting her, all my apprehensions about leaving my kids with someone in a foreign country were put at ease. I will be using them again in the future and will recommend to my friends as well.

2023年3月10日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Hi M! Thanks so much for your kind words about our nanny Kadri - we are so happy to read your children loved her and we could put your mind at ease when you travelled to London. We are always here to help you and we look forward to your return. Thanks a lot!

5つ星のうち5の評価

The nanny was excellent

The nanny was excellent, very reassuring and kept in contact with me meaning I could enjoy the event without needing to worry about my 5 month old. She arrived promptly and had a lovely manner with my child. The company were easy to deal with and the service was reliable.

2023年1月28日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Elisa - we are so happy to hear this and that you could enjoy the wedding on the weekend. We look forward to you booking with us again!

5つ星のうち5の評価

Great nany, kids loved her

Got sent a dhort lost of CVs to choose from
Nanny we selected was lovely, kids were really happy for us to leave them

2023年1月28日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Hi Mr Newton - Great to hear the kids were happy! Safe journey back home !

5つ星のうち5の評価

The Best in town!

Sonia has been absolutely wonderful. Perfectly punctual, professional, caring and a pleasure to work with.

2023年1月4日
Hotel Nanny ロゴ

Hotel Nanny からの回答

The best in town ? Oh now we are blushing! Thank you for these kind words! Sonia is indeed delightful - as are the whole team =)

5つ星のうち5の評価

Amazing nanny and service

Rebecca was absolutely brilliant. Made us feel completely at ease. Dealt with the twins waking up perfectly and due to her confident, reassuring and professional nature we were able to enjoy our first night out since the twins were born.

Rebecca was an absolute delight and I would highly recommend her to any parents of twins.

2022年12月17日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Kevin, Thank you so much for taking the time to write this kind review. We are so happy that Rebecca could make you feel so much at ease with your twins - and your first night out since they were born! We hope you thoroughly enjoyed it. Safe journey home.

5つ星のうち5の評価

Always so helpful and Lucia gives an…

Always so helpful and Lucia gives an incredible service.

2022年12月5日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Hi T! Thanks so much for taking the time to write this kind review. I am looking forward to a long lasting working relationship with you!

5つ星のうち5の評価

Caroline was great with my son

Caroline was great with my son. Perfect fit.

2022年11月25日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Hi Matthias - thanks so much for letting us know. We are so happy we could provide you with a French speaking nanny at such short notice! Please let us know the next time you visit London and we will make sure Caroline is available for you again. Safe journey home and Merci Beaucoup!

5つ星のうち5の評価

Laura is absolutely amazing!

Our boys had so much fun with Laura they didn’t want her to go. Amazing!

2022年11月17日
Hotel Nanny ロゴ

Hotel Nanny からの回答

The best reviews always come from the children themselves! Thanks Laura! We were glad to assist you at Hotel Cafe Royal with the wonderful concierge team there. Hope you had a safe journey back home!

5つ星のうち5の評価

Have been using Hotel Nanny for years

Have been using Hotel Nanny for years, Exceptional, providing CV's of sitters and demand and being able to accomodate very last minute (sometimes in the span of 40 minutes) have been the only nanny agency I have used since they started and would always recommend to others.

2022年11月13日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Hi Chris - glad we can always be of service at your hotel even for those super last minute requests. Sometimes we wonder if our nannies have flying carpets when they can get to some of our hotels so fast! Heres to a long lasting relationship with us and Browns Hotel!

5つ星のうち5の評価

Quick and efficient!

The entire process was very smooth and simple, and really hassle free which is key when you are looking for nanny service. I look forward to using their services again.

2022年9月26日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Candice, thanks so much for this kind review we are very glad we could help you on your recent trip to London and our nanny Becky enjoyed her time with your family. We look forward to your return!

5つ星のうち5の評価

Happy customer

Nanny showed up on time and my boys were happy with her care

2022年8月5日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Thanks so much! Happy to hear the boys are happy!

5つ星のうち5の評価

Great Overall Experience

Booking was easy, though had to chase first request. Nanny was excellent, professional, knew what she was doing and friendly. Children were very happy. Thank you

2022年10月28日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Daniel, Thanks so much for your kind review. I am sorry you had to chase us - but I am very happy that you liked Laura the nanny so much and that the children were happy. We hope Laura will be available for you again on your next trip to London. Take Care!

5つ星のうち5の評価

Amazing Service

It was a great experience with seamless service and a superb Nanny. She was exceptional and one that we would hope to use in the future as well.

2022年8月10日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Mr P, Thanks so much for your kind review - we have passed this on to our Nanny Laura also. We look forward to the next time you travel to London so we can assist you.

5つ星のうち5の評価

Wonderful experience

Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!

2022年9月1日
自発的なレビュー
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Mr Snijders - it was with great pleasure that Lisette and Virginia looked after your delightful children - and we look forward to hearing back from you when you next return to London! Thank you

5つ星のうち5の評価

Fantastic service from start to finish

Fantastic service from start to finish. Easy to book with (even super last minute). We could enjoy an evening out in London in the knowledge the kids were in good hands. Thanks guys !

2022年8月23日
Hotel Nanny ロゴ

Hotel Nanny からの回答

Thanks a lot - we were very happy we could help you with just a couple of hours notice!

5つ星のうち5の評価

We had two fantastic nannies on our…

We had two fantastic nannies on our most recent trip to London. We felt very comfortable with them. Our son was 3 months old at the time. We are going back in the fall and plan on booking again.

2022年8月20日
自発的なレビュー
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Kat, thanks so much for your kind words it means a lot =) We would be delighted to once again take care of Baby B when you visit London again. We also know Ham Yard Hotel very well! Safe journey back to London and speak soon.

5つ星のうち5の評価

Fantastic Experience for our 2 year old son

We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased!
She even showed up a few minutes early so he could get used to her for a bit before we left. She was friendly and warm and just had an excellent mannerism with him. He usually gets a bit upset right when we leave, but we told him we'd be right back and he just kept playing with Laura. She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime :) (we told her to keep him up until we returned and this was no easy task). We will definitely be looking to book Laura again on our next trip to London! This was our first time using a service like this and we couldn't have asked for a better experience.

2021年11月29日
自発的なレビュー
Hotel Nanny ロゴ

Hotel Nanny からの回答

Dear Sarah, Thank you so much for this kind review and your sweet words about Laura - who is indeed fantastic! We really appreciate you taking the time to write this and Laura is already looking forward to the next time you return to London. Thank you!

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