Houseko レビュー 

68
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... もっと見る

企業が回答しました

5つ星のうち5の評価

Very pleased with my purchase, the Dishwasher price was competitive and included delivery which was good. Communication was excellent and all questions answered. Item turned up exactly when they said... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service received from Marta. Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors. Tried other companies but none of them give me confidence and de... もっと見る

企業が回答しました

5つ星のうち5の評価

We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue... もっと見る

企業情報

  1. ホーム センター

当該企業による記述

Our goal is to remove the unknown for the next generation of DIYers. Whether it’s finding the right tools and materials for your next project or step-by-step advice on completing the job; our ecosystem is built to help you every step of the way.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

68件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(68)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First class, start to finish

A very helpful, competitively priced product. All you could wish for from customer support on both the ordering and delivery. First class service, start to finish. If only all products and companies could match this !

2022年6月7日
5つ星のうち5の評価

Top Class

I do not often write reviews, but feel I had to give some feedback to what I consider great service (maybe its just me getting old).
My initial contact with this company on a question about delivery, was answered politely and professionally, it was so unusual to receive the answers I did that I followed up with an order.
This was followed with constant up to date information as to when it was being delivered. On the day of the delivery you are able to track the status of where the delivery is and where your delivery is, with a time frame.
At the point of delivery the driver was extremely polite and courteous, the item was very well packaged and the item protected.
Assembling the legs to the chair was a doddle, but clear instructions were also given, and again there was evidence that this was a company that cared.
Overall, we were extremely pleased with our purchase and pleasantly delighted to find that there is still some customer service and value, in what is really a cold digital world.

2022年6月6日
5つ星のうち5の評価

The delivery van arrived an hour early…

The delivery van arrived about an hour before the scheduled time, though the delivery time on the tracking app did keep varying throughout the day. In the end, I was able to get to the property just in time to receive the delivery before the van left without delivering.

2022年5月17日
Houseko ロゴ

Houseko からの回答

Hi Robert,

Thank you for the 5-star review!

We're happy to hear that you managed to get home in time although the driver arrived early. Sometimes the delivery ETA can fluctuate due to traffic conditions. We hope that it wasn't too much of an inconvenience for you.

Enjoy the new dishwasher, hopefully we'll see you again soon!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Very good service

2022年5月9日
Houseko ロゴ

Houseko からの回答

Hi there,

Thank for your 5-star review!

We are so pleased to read about your experience and hope you enjoy the new hob!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Prompt shipment, competitive pricing and availability on a scarce item.

I was not sure I want to buy a large expensive kitchen appliance from a small seller I have not used before. I ultimately decided I will go ahead based on some reviews that were positive. At the end I got a smooth and easy buying experience, timely shipment and delivery of the correct product at a competitive price and no need to contact customer support. Thank you for a pleasant transaction. I would recommend Houseco and would consider them when buying appliances in the future.

2022年5月3日
Houseko ロゴ

Houseko からの回答

Hi Stoyan,

Thank you for taking the time to leave us such an amazing review!

It is always great to hear positive comments regarding our products and the service offered and we are delighted that you have put your trust in us.

We hope to see you shopping with us again soon!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Extremely pleasant experience

Houseko were very understanding when we reported that the Gas Hob we had bought was damaged prior to delivery and replaced in a speedy manner. Their customer support was excellent in dealing with the matter and with a utmost courtesy. The lady named Marta was exceptionally good.

2022年4月23日
自発的なレビュー
Houseko ロゴ

Houseko からの回答

Hi there,

We are so pleased to read about your experience, and thank you ever so much for sharing this with us!

We are so lucky to have Marta on our team, and your kind words humble her. Hope to see you shopping with us soon!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Very good service

2022年4月18日
Houseko ロゴ

Houseko からの回答

Hi there,

Thank for your 5-star review!

We are so pleased to read about your experience and hope you enjoy the new hob!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Brilliant customer service with a…

Brilliant customer service with a smile. Highly recommended. Martha was brilliant, so very pleasant and helpful with a remarkable personality. Bought on the phone with delivery within 2 days. Great delivery service too.

2022年4月12日
Houseko ロゴ

Houseko からの回答

Hi there,

Thank you for taking the time to leave us such an amazing review.
We are so lucky to have Martha on our team and she is humbled by your kind words.
It's great to hear about your positive experience with Houseko and hope to see you shopping with us soon!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Our new dishwasher was delivered…

Our new dishwasher was delivered promptly at a time to suit us. Very hapy with the service

2022年4月11日
Houseko ロゴ

Houseko からの回答

Hi Tim,

Thank you for taking the time to leave us a review.
It's great to hear that you are happy with your order!
We hope to see you shopping with Houseko again soon!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Bosch dishwasher bought from Houseko

Bosch dishwasher bought from Houseko, cheapest available of this particular model online, discount for signing up to their newsletter. Courier service on time, gave advanced warning about morning delivery slot and then phoned ahead. Delivered straight into my kitchen. Seamless service.

2022年4月11日
Houseko ロゴ

Houseko からの回答

Hi Emily,

Thank you for taking the time to leave this lovely 5-star review!

We are really pleased to read about your experience and that you are happy with the service provided by the delivery team!

Kind regards,
The Houseko Team

5つ星のうち5の評価

Excellent service

Excellent service. Delivered on time promised. Would recommend 👍

2022年4月10日
Houseko ロゴ

Houseko からの回答

Hi Kenna,

Thank for your 5-star review!

We are so pleased to read about your experience and hope you enjoy the new hob!

Kind regards,
The Houseko Team

5つ星のうち5の評価

ordered on a sunday night expecting a…

ordered on a sunday night expecting a ‘not in stock give us ten weeks’ email as no stock showing on other sites.
confirmed in supplier stock on monday, free delivery next day.
best delivery man ever. thanks pjh.

2022年4月10日
Houseko ロゴ

Houseko からの回答

Good morning,

Thank you for taking the time to leave this lovely 5-star review!

We are so glad to hear that you are happy with your shopping experience with us and that the delivery process was quick and easy!

Kind regards,
The Houseko Team

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