HSL Chairs - Dewsbury レビュー 

208
•
TrustScore 5段階評価の5

4.9

33 Bradford Road, WF13 2DU Dewsbury, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a home visit with Debs&BILLY was a pleasure to have them in our home they demonstrated their chairs and explained everything clearly and professionally could not have wished for a better experien... もっと見る

5つ星のうち5の評価

We were greeted warmly, the experience was a pleasure and there was no pressure to purchase. Debs who looked after us checked everything fitted my mother correctly and helped her try the options avail... もっと見る

5つ星のうち5の評価

Debbie & billy from dewsbury came out to my nans home. They arrived on time exactly as stated. They were thorough, kind, patient and ready to answer any questions we had in order to get the items best... もっと見る

5つ星のうち5の評価

Debbie @Dewsbury HSL found me the perfect chair today. Welcomed myself & family at the door & was so patient helping me choose a chair that was comfortable & able to help with mobility problems. We we... もっと見る


企業情報

  1. 家具店
  2. ・
  3. モビィティ装置提供業者
  4. 家具製造業者
  5. 障害者向け器具提供業者

HSL Chairs - Dewsbury について

当該企業による記述

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

当該企業による記述

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

連絡先

  • 33 Bradford Road, WF13 2DU, Dewsbury, 英国

4.9

優良

TrustScore 5段階評価の5

208件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(208)

過去12か月のレビュー数: 4,428件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Debra , and your colleagues, thankyou

Debra from HSL Dewsbury spent time explaining the different types of Riser Recliner chairs and the importance of a correct posture. We purchased two R/R chairs and a three seater sofa, complete with arm covers . The delivery time was as quoted and the delivery men very polite and respectful . The chairs fit perfectly, all in all well done and thankyou

Diane

2025年9月10日
自発的なレビュー
5つ星のうち5の評価

HSL to be recommended!

The staff at the shop through to the delivery men (Damion and Dan G) could not have been more helpful. I was expecting delivery of the chair for Christmas, instead it arrived at the end of October - I couldn’t have been more delighted. Thank you HSL.

2025年10月30日
自発的なレビュー
5つ星のうち5の評価

From first contact with HSL on the…

From first contact with HSL on the phone,to home visit to delivery of my new chair today,everything has gone smoothly with all staff concerned being friendly,helpful and efficient throughout and I had no qualms about them coming into my home.

2025年8月26日
自発的なレビュー
5つ星のうち5の評価

1st class treatment.

1st class treatment when selecting our chairs two excellent visits to showroom. Our chairs were delivered yesterday with very good service and patient explanations on the use of controls. Highly recommend HSL.

2025年8月21日
自発的なレビュー
5つ星のうち5の評価

Debbie and Billy

Debbie and Billy
Were so nice with my mum. Very kind and helpful . They are a credit to HSL . We would highly recommend this company and especially Debbie and Billy

2025年10月3日
自発的なレビュー
5つ星のうち5の評価

My new chairs were delivered on time…

My new chairs were delivered on time this morning. Both Ian and Paul were courteous and helpful and lost no time in assembling the chairs and placing them where I wanted them. I am really pleased with the chairs they are so comfortable. Overall a very good experience.

2025年9月30日
自発的なレビュー
5つ星のうち1の評価

Shocking service and bordering on…

Shocking service and bordering on incompetent. I ordered 2m of fabric and was quoted different prices each time I spoke to a member of staff. When I made my order they charged me for the fabric but didn't put my order through. When I phoned them a month later to enquire about the delivery of my fabric they clearly hadn't put the order through. When it eventually arrived they sent the wrong fabric and incorrect quantity. I can't believe how poor the service has been and how complicated it has been to order a couple of metres of fabric.

2025年9月18日
自発的なレビュー
HSL Chairs - Dewsbury ロゴ

HSL Chairs - Dewsbury からの回答

UPDATE 22nd October

I wanted to personally reach out as Head of Customer Care regarding the issues you recently experienced. I am truly sorry for the inconvenience and disappointment this has caused — it’s certainly not the standard we aim to deliver.

I hope that the matter has now been fully resolved to your satisfaction. Your feedback has been shared directly with our teams to ensure we continue improving both our service and product quality.

Thank you again for your patience and understanding throughout this process. If there is anything further I can do to assist, please do not hesitate to contact me personally.

Regards
Sharon Sanderson
Head of Customer Care
HSL Chairs


Good evening Vicki,

Thank you for your review, im sorry to hear of the failings that have occurred, this is far from the service we pride ourselves on here at HSL. Please allow me the opportunity to look in to this further, would you kindly email me your order details and I will make contact with you on my return to the office tomorrow to discuss further.
Kind regards
Lauren Elliott
Customer Care Manager
Lauren.elliott@hslchairs.com

5つ星のうち5の評価

Excellent Service

Excellent personal service from the initial home visit by consultant Deborah and Billy who brought sample chairs and fabrics to efficient delivery of high quality goods today by Damion and Carl.
HSL provided friendly communication during the whole process.

2025年9月18日
自発的なレビュー
5つ星のうち5の評価

From the moment we arrived at HSl…

From the moment we arrived at HSl Dewsbury Debs & Lynn were very welcoming. They were stood at the door with umbrellas and helped my elderly Dad keep out of the rain. We were all then offered hot drinks and biscuits. Both were extremely knowledgeable and took their time to explain which chair would be best for Dads needs. No pressure selling, just excellent friendly customer service. Would highly recommend.

2025年9月7日
自発的なレビュー
5つ星のうち5の評価

Chair

I have just had delivered my chair that I ordered from HSL and was very pleased with Carl and Paul who were very friendly and as it has 3 motors they explained fully how to operate it with the remote. Excellent product, sales assistant and safely delivered. Thank you.

2025年9月1日
自発的なレビュー
5つ星のうち5の評価

Spot On

Went to the HSL showroom in Dewsbury today (3rd September) and ended up finding exactly what we were looking for and ordered a recliner and fixed arm chair. We were expertly looked after by Diane. Not rushed at all, excellent explanation of all the various options to ensure we got exactly what we needed. Overall a very positive experience. Looking forward to our new chairs arriving😀

2025年9月3日
自発的なレビュー
5つ星のうち5の評価

Hsl delivery

Paul and Ian came and introduced themselves and asked where the furniture was going. I told them where to put the sofa and chair and they did exactly as was asked. It was really a good experience as I had other furniture to put back.

2025年8月11日
自発的なレビュー

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