HSL Chairs - Letchworth レビュー 

131
•
TrustScore 5段階評価の5

4.9

Arden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and... もっと見る

5つ星のうち5の評価

Manager Liz extremely helpful We were made to feel very welcome I would definitely recommend hsl letchworth and would return again S Ryan

5つ星のうち5の評価

My experience was brilliant from the time I arrived till the time I left. Professional advice and dedication. Graham and Liz put the ramp up for my wheelchair to gain access to the showroom. I was rec... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us... もっと見る


企業情報

  1. 家具店
  2. ・
  3. モビィティ装置提供業者
  4. 家具製造業者
  5. 障害者向け器具提供業者

HSL Chairs - Letchworth について

当該企業による記述

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

当該企業による記述

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

連絡先

  • Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, 英国

4.9

優良

TrustScore 5段階評価の5

131件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(131)

過去12か月のレビュー数: 4,398件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

It was the moment we were invited into…

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and we surprised ourselves the first chairs we chose were the second set. We went away thanking Diane for great service.

2026年9月10日
5つ星のうち5の評価

The company is HSL Furniture

The company is HSL Furniture, and the store was a lovely showroom, and the Staff were very helpful, especially Graham.
I am really pleased with the Recliner Chair I have purchased.

2026年9月14日
自発的なレビュー
5つ星のうち5の評価

Mr John carpenter

I found Diane extremely helpful and professional i would highly recommend purchasing furniture from hsl she took the time and her vast experience to ensure i recieved the chair most suitable for my needs many thanks

2026年9月4日
5つ星のうち5の評価

Amazing customer service

Amazing customer service.

Liz could not be more helpful. I was given coffee while Liz went through a questionnaire to ensure I bought the right chair for me and to confirm my medical history. Having made a mistake in the past buying a chair from another supplier, it was a relief to find HSL ensure the measurements were right for me.

2026年8月29日
5つ星のうち5の評価

A pleasant experience

We were given a warm welcome by a friendly and considerate sales lady. We were shown the range of chairs and tried sitting in various sizes and styles. We had plenty of time to consider our choice and were not pressured in any way . The whole experience was very pleasant.

2026年8月26日
5つ星のうち5の評価

Over and above

Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us relax. I would recommend anyone to visit the show room

2026年9月1日
自発的なレビュー
5つ星のうち5の評価

Your furniture delivery drivers

Your furniture delivery drivers, Ashley & Cameron, were very polite, helpful, conciencious, cheerful & willing. The client was shown - with patience - how to operate both the rise & recline chair and electric bed.

2026年8月20日
自発的なレビュー
5つ星のうち5の評価

HSL come up trumps

Visited HSL showroom in Letchworth who had complete range of Stressless recliners unlike some much larger well known stores. We specifically wanted to test the Adam zero gravity chair. Graham was extremely knowledgeable and gave us all the time we heeded. What a lovely guy, a credit to HSL. Definitely recommend.

2026年8月12日
自発的なレビュー
5つ星のうち5の評価

My experience was brilliant from the…

My experience was brilliant from the time I arrived till the time I left. Professional advice and dedication. Graham and Liz put the ramp up for my wheelchair to gain access to the showroom. I was received with smiles and warm welcome which continued during the visit. Graham's patience knew no bounds. I left with hugs and genuine friendship from both. I highly recommend HSL to my friends. Congratulations. Anna Maria Shearer

2026年7月29日
HSL Chairs - Letchworth ロゴ

HSL Chairs - Letchworth からの回答

Good Morning,

Thank you for taking the time to leave such wonderful feedback about your experience with HSL. We're delighted to hear that you received such a warm welcome and that the team went above and beyond to make your visit comfortable and enjoyable.
I can see you rated the service 1 star and I'm keen to learn how we could have improved your experience.
Would you kindly email me your details and i will contact you to discuss further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

5つ星のうち5の評価

buying a chair dilemma.

I have just ordered a chair from your Letchworth branch.The lady assisting me was Diane,she is very knowledgeable and made my choise easy in fact it was the most pleasure I've ever had parting with money .

2026年8月11日
自発的なレビュー
5つ星のうち5の評価

Had a very easy and trouble free…

Had a very easy and trouble free delivery of a HSL Sofa. Was delivered by Ashley & Cameron who took a lot of care with the setting up and explaining how everything worked. Very polite and helpful. Thank you

2026年8月5日
自発的なレビュー
5つ星のうち5の評価

The chair delivered today by Ashley and Cameron.

The chair delivered today by Ashley and Cameron is the second chair my partner and I have purchased in the last year. By the way they were punctual, polite and efficient.
When purchasing the chairs your staff were welcoming, friendly and offered complimentary refreshment. They knew their business and were informative on every detail. We have no hesitation in recommending your services to our family and friends when the require new furniture.

2026年8月5日
自発的なレビュー
5つ星のうち5の評価

Excellent service right from visiting…

Excellent service right from visiting the Letchworth store and delivery of our two beautiful Ascot chairs yesterday, Ashley & Cameron contacted us the day before delivery and again shortly before their arrival.
On their arrival they unloaded, assembled and described the chairs operation efficiently and without fuss - well done to all concerned at HSL.

2026年8月4日
自発的なレビュー
5つ星のうち5の評価

Very patient

Donella and her colleagues took the time to make my mother feel comfortable and unrushed when making her choices about her preferred style of chair and the additional options available

2026年6月23日
5つ星のうち5の評価

Just received delivery of 2 new sofas

Just received delivery of 2 new sofas. Delivery time was less than the 6-8 weeks initially suggested.
The entire process from ordering in the showroom to delivery was excellent. Communication was brilliant at every step. Sofas beautifully made and very comfortable, especially for my husband and I as older customers.

2026年7月23日
自発的なレビュー
5つ星のうち5の評価

No sales pressure

Michelle and the rest of the team at HSL Letchworth made us welcome, listened to what we wanted and gave advice. At no time was there any sales pressure.
We look forward to receiving our purchases

2026年7月14日

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