HSL Chairs - Rotherham レビュー 

182
•
TrustScore 5段階評価の5

4.9

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty... もっと見る

5つ星のうち5の評価

Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umb... もっと見る

5つ星のうち5の評価

Fantastic appointment with Mum at HSL Rotherham , was greeted by Christine and Eden who really looked after mum with her every need in choosing a new 4 motor reclining chair . Out visit was smooth and... もっと見る

5つ星のうち5の評価

No pressure from the sales team when looking for a chair for my mum, they were extremely helpful and patient while my mum was looking. Once the chair was ordered they explained what would happen next,... もっと見る


企業情報

  1. 家具店
  2. ・
  3. モビィティ装置提供業者
  4. 家具製造業者
  5. 障害者向け器具提供業者

HSL Chairs - Rotherham について

当該企業による記述

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

当該企業による記述

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

連絡先

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, 英国

4.9

優良

TrustScore 5段階評価の5

182件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(182)

過去12か月のレビュー数: 4,428件

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5つ星のうち5の評価

Great Service

From Sharon in the showroom who was wonderful and very knowledgeable to Craig & Danny who delivered my chair the service has been fantastic- Thank you

2025年5月22日
自発的なレビュー
5つ星のうち5の評価

Went to HSL Bawtry Rd Rotherham ,just…

Went to HSL Bawtry Rd Rotherham ,just to see which chairs were available to me,Christine and Amanda greeted me as I entered the shop very friendly not pushy .i actually selected the chair I loved then chose the leather which was best for a room facing south with sunlight flooding in .Desl completed that day now I need to wait for the delivery of my chair and
footstool lovely shopping experience

2025年5月10日
5つ星のうち5の評価

Excellent service

Visited the Rotherham showroom to look for a sofa and on entering had a friendly welcome from Angela, who was extremely helpful and very knowledgeable about the options available. There was no pressure to buy and I went home to think it over, then went back a couple of days later and made my purchase which I am really happy about. All very relaxing with coffee and biscuits too. Looking forward now to the delivery of my new sofa.

2025年5月2日
自発的なレビュー
5つ星のうち5の評価

Rotherham (Bramley) store and delivery team First Class

I went to the Bramley store with my daughter and the team were very welcoming and professional. They gave me time to look around and then asked if I was interested in hearing more about any specific range. The gentleman was very knowledgeable and gave me all the options available on what I could benefit from and the quality and craftsmanship was first class . I am over the moon with my new suite and my special chair that helps my needs. The delivery team again were excellent and took care in my home and made time to explain the controls . I will learn to use it over time , but I would have liked a written guide to read to help me once they have gone .

2025年4月28日
5つ星のうち4の評価

Bed buying at hsl

The browsing experience was not pressured we were allowed to take as much time as we needed and try things out for comfort and feel. We then left the showroom to think about a purchase and returned later to actually buy.

2025年4月22日
5つ星のうち5の評価

Positive experience.

On arrival at the HSL showroom. we were immediately made to feel extremely welcome by the sales assistants.
The consultation was thorough and unrushed. (We had gone to purchase a

2025年4月17日
5つ星のうち3の評価

Staff in the store were very friendly…

Staff in the store were very friendly and helpful especially as I took my elderly mother to buy an adjustable bed and she needed more than the average persons help in this process.
However I was then most disappointed when I was misguided regarding disposal of mums old bed…. Charge was £150 when purchasing a £3500 bed !
It turned out I didn’t need to pay that as the bed delivery guys were happy to remove the old bed to the garage and I could have arranged for the council to collect the old bed for £25 ! I thought I had to have the old bed out of the way prior to their arrival. Very disappointing . Maybe a need for staff being informed of this fact.

Can I now add since my original review I have received excellent customer service with full acknowledgment of my concern and the need for a training update on said matter. Thank you HSL. .

2025年4月8日
HSL Chairs - Rotherham ロゴ

HSL Chairs - Rotherham からの回答

Good afternoon Janet,
Thank you for your review and for speaking with me this afternoon.
Please accept my apologies for the miscommunication around the disposal of your mother's old bed.
I will ensure that this feedback is passed on and I am pleased that we reached a satisfactory outcome for you.
Kind Regards,
Simon
Customer Care Team Leader.

5つ星のうち5の評価

HSL Rotherham

On arrival at HSL Rotherham I was greeted by Lynn and Christine and immediately put at ease helped by tea & biscuits. They both are excellent representatives of HSL - very knowledgeable about all the products and I was given as much time as I wanted before making a choice of bed, mattress and headboard. After deciding on the bed I was shown around the extensive range of suites and Lynn explained the size compatible to my physique. So I finished up buying not only a bed but also a suite! This decision was based on the products and the first class approach of the staff.

2025年4月3日

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