In store advice and attention to our needs exceeded our expectations. Solihull store was easy to access and park. Rachel took us through the whole process with extensive knowledge and profession... もっと見る
所在地
所在地を変更321-323 Stratford Rd, Shirley, B90 3BL Solihull, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Big store with plenty of sofas and chairs on display. Staff all knowledgeable and very attentive. They will help uncover your ideal requirements and offer good suggestions without being too pu... もっと見る
The welcome was excellent at the Solihull store The staff were outstanding , we were served by Vickie with help from Tracey They were friendly , knowledgeable and empathetic Really kind and... もっと見る
Racheal at HSL Shirley was amazing! We didn’t quite know what we needed and she explained all the products and she was very informative and let us try each product until we finally got the correct sui... もっと見る
企業情報
HSL Chairs - Solihull について
当該企業による記述
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
当該企業による記述

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
連絡先
321-323 Stratford Rd, Shirley, B90 3BL, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Solihull Store
My partner and I visited the Solihull shop on 28/04/25 and were greeted by Rachel. We had a discussion about what we were looking for. A chair for me being 6 feet tall and a sofa for my girlfriend who is 5 foot 3. Rachel then made sure that the chair I eventually purchased was the best fit for my height/ leg length etc. Following coffee and biscuits Rachel then made sure the sofa was the right fit for my girlfriend.
I am now 66 years old and can honestly say that this was by a mile the best shopping experience I have ever had. Rachel was able to get the chair delivered in a 3 day time frame as it was in stock, the sofa which is from a different range will be covered in the same material as the chair. An option we have not come across with major retailers.
So well done Rachel
Our new reclining sofa .
From our first visit to the Shirley shop , through purchase ,picking up the old sofa and delivery has been smooth and enjoyable . The delivery today, 23/4/25 , by Carl and Lee was smashing .They were so helpful and professional and explained everything thoroughly . The sofa is beautiful .
Excellent service
My sister and I accompanied my father to the HSL store in Solihull to buy a riser recliner chair. The staff in the store took time to take my dad through all of the options. They were very courteous and professional and we did not feel under any pressure to purchase. The whole experience was made even more enjoyable by the complimentary tea and coffee while we were in store. A wonderful purchasing experience.
Excellent delivery service carried out…
Excellent delivery service carried out today for my mom in law, led by Alexander, call to say they were on their way, nothing was too much trouble, furniture positioned exactly where required. Brilliant service all the way round, would definitely recommend this company.
From start to finish this was amazing
From start to finish this was an excellent experience.
Everything was explained & demonstrated with no pressure.
We needed a chair quite urgently & wow did HSL come up trumps!
Ordered Saturday & delivered Tuesday by Gordon & Phil. We were notified of delivery time. It took no time to get the chair in situ & explain everything.
My mother is delighted. Thank you.
Thank you to all the staff Vicky
Thank you to all the staff Vicky, at the showroom in Shirley, Phil and Asad the delivery men. Excellent from beginning to end
An excellent experience
An excellent experience, from my visit to the showroom to the delivery this morning by Craig and Danny. They let me know when they were about half an hour away, and both were very pleasant and polite. Danny ensured I totally understood the workings of the chair before they left. I must also mention Mike in the Solihull branch who had endless patience during my visit with my daughter, and put no pressure on me to buy.
Excellent service
On entering the store we were greeted by 2 ladies who introduced themselves Cat and Rachel we sat down with tea and biscuits and chatted whilst sorting out my purchase
They were very friendly and the store was very clean and tidy
Fantastic quality recliner chairs that…
Fantastic quality recliner chairs that were delivered by Gordon and Phil who were absolutely fantastic, delivered with care and attention.
Treated my home and furniture with respect.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。