The lady advisor at the Rayleigh branch was very hospitable & personable. My mum was treated wonderfully. Advisor was extremely helpful & polite, we were treated to a cup of tea too. All in all 10 out... もっと見る
所在地
所在地を変更235-237 Eastwood Road, SS6 7LF Southend, GB
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Visited the Eastwood showroom this morning . Mum needed a couple of fireside chairs . Nothing was too much bother , Tracey was exceptionally understanding and helped making sure mum chose the right he... もっと見る
We visited the Southend HSL showroom(which is actually in Rayleigh) and the service we received was absolutely first class. Ann, the assistant who greeted us was friendly helpful and knowledgeable and... もっと見る
The sales person Ann at your Southend (Raleigh) store was excellent! Personable, professional and knowledgeable. We had lots of questions and queries as our needs were fairly specific and Ann answered... もっと見る
企業情報
HSL Chairs - Southend について
当該企業による記述
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
当該企業による記述

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
連絡先
235-237 Eastwood Road, SS6 7LF, Southend, 英国
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During our visit to the Southend branch…
During our visit to the Southend branch we were very well looked after by Ann. We were shown suitable chairs and given relevant information in a pleasant and friendly atmosphere.
The whole experience was excellent.
A very quick and polite service
A very quick and polite service. Both Jason and Ashley carried out my new furniture installation, very professionally.
Very helpful informative staff
The staff made our experience in the Southend store very enjoyable . Anne was very knowledgable about the different chairs that Dad was encouraged to try. Special attention was given to ensure Dad was matched to the correct chair for him.
Delivery and store service
Went to Southend store and was treated so well and had plenty of time to look and choose. Staff very helpful and friendly.
Carry and Edwin delivered her chair today and they were delightful. Thank you
the staff were very helpful and friendly
All staff very helpful
Staff were friendly and polite
Staff were friendly and polite, answered all my queries and asked what I 2as looking for. Even found an early del
ivery date. Delivered at time and date specified ,fitted up and made sure working correctly. More than happy with service from all staff involved.
Very easy experience
Lisa looked after us very well and made the whole experience very easy.
Reliable with good quality
Emma and Julie were very patient and understanding as we talked through different options for my mother. They were clear about the pros and cons for different chair formats, highlighting things we had not considered. There was no rush or hard sell, plenty of time to look at different options and ask questions. Returning customers and was nice to see Emma again, she is a credit to the store. Wishing Julie lots of luck in the Lakeside store.
Friendly and efficient service at Rayleigh store
Not received the chair yet (due in a few weeks) but the sales team in Rayleigh (called the Southend store) were superb. No hard sell but there to give friendly assistance. Furniture is top end, great quality so try to buy something when it's in the sale! Recommended 😀
Staff were very helpful and friendly…
Staff were very helpful and friendly they left us to take our time trying out many chairs until we found the right one.
Knowledgeable assistant
Knowledgeable assistant. Very informative but no pressure to purchase. A pleasing experience. Purchased furniture I required.
Visited Eastwood,Southend store
Visited Eastwood,Southend store. Jasmine was so professional and knowledgeable,friendly and patiently dealt with my queries. Bought a riser recliner after trying out the chairs until I was confident that it would suit me. Superb quality furniture.thanks to Jasmine for her friendly attitude. Made buying chairs an enjoyable customer experience. Jasmine is a real asset to the company.
Today I went to HSL to look at their…
Today I went to HSL to look at their Fireside chairs, i brought my last one over 8 years ago and it is now wearing out . Anyway I met a lovely lady called Lisa.she was really knowledgeable about chairs/materials.etc we were offered tea/ coffee, biscuits.
She talked us through everything about the chair and was very professional throughout. But put us at ease
She was happy and nothing was to much bother what a lovely lady.and what a great company lots of choice of chairs and settees they also sell beds .
If you go in ask for Lisa , you won't regret it.
Made to feel most welcome from the…
Made to feel most welcome from the start. Nothing was to much trouble. Emma and the Rayleigh Store team were most helpful with trying different cushions (foam and spring based), picking fabric, legs etc. Would definitely recommend
HSL store, Rayleigh - Great experience
Visited HSL store in Rayleigh for some new armchairs. Great store with easy parking and plenty of chairs to try. Jasmine, the comfort specialist, was excellent, knowledgeable and supportive. Very pleased with our purchase.
Emma at Rayleigh showroom in Essex was…
Emma at Rayleigh showroom in Essex was excellent she explained everything that I needed and asked including different quality of leathers. I didn’t feel pestered when I went into the showroom but she said let her know when I needed help. Nice touch was we were offered coffee and biscuit before she knew I was going to make a purchase. The showroom is very well laid out and not too overpowering with furniture crammed in.
MRS RUTH BULLMAN
The Southend staff
The two ladies in the showrooms at Rayleigh made us feel very welcome. They were a great help without putting pressure on us, gave us all the options available and completed a sale professionally. The sort of experience you would always like when buying goods.
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