ZERO STARS Wish I read the reviews before purchasing from some random online store. Same scenario as everyone else, waited 3 months and no product. Called multiple times, left voicemail, no return... ãã£ãšèŠã
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If I could rate lower than 1 star I would. They product were a pair of sandals. They shoes were made of all plastice including the soles. They were shipped in just the fed ex bag not other pkging. Of... ãã£ãšèŠã
This place is a scam. As stated with everyone else, the person "Chris" automatically replies to every email you send, apologizing for the inconvenience and sending out a different tracking site each t... ãã£ãšèŠã
Negative reviews. They donât listen to complaints. Iâve waited two months for a stupid ass thing of perfume. I complained twice never got a response. However threaten that they are violating the consu... ãã£ãšèŠã
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If I could rate lower than 1 star IâŠ
If I could rate lower than 1 star I would. They product were a pair of sandals. They shoes were made of all plastice including the soles. They were shipped in just the fed ex bag not other pkging. Of course I messaged them and they want to give me back 10%. The shoes were not worth it if they gave me 100%!! Stay far away from this website.
Regret
I ordered a mini water dispense for my classroom and never received it. I messaged multiple times and was replied with an automated message referring me to their tracking system. This was more than 5 months ago. I also asked for a refund which they sent me the same automated message.
Absolute scam!!!
Absolute scam, ordered in February, after two months of not receiving the order, I tried to contact the company, turns out it doesnât even exist!!
Zero stars if I had the choice
âUPDATEâ ANYONE READING THIS
I FOUND IT ON AMAZON DIFFERENT SELLER AND GOT THE NEXT DAY !!!!!
Zero stars if I had the choice
For everyone who ordered the I Love you book and still haven't received it
I'm dealing with the same crap omg
I ordered mine beginning of April it's Now September still nothing and those same email ugh I want my money back
I ordered a water dispenser months agoâŠ
I ordered a water dispenser months ago and never received it.. now the store doesnât exist! How am I supposed to get my refund?
They just want your money
iâm so upset at this âcompanyâ i ordered the âanxiety ringâ to hopefully stop picking at my nails(i know itâs gross), and they arrival date would change constantly and i still havenât received it. it was only $9 but iâm still upset to have wasted my money.
a Big scammer
a Big scammer. Till not doesn't receive any sort of updates on the shipping.
Hug&rose website is a big scam i boughtâŠ
Hug&rose website is a big scam i bought 2 books of ''what i love about you'' i have been waiting for more than 5 months and now the website is not available how we can do to have our money back
Shame of u hug&rose
I literally bought a instinct pheromoneâŠ
I literally bought a instinct pheromone oil and never received my order. I bought it in the beginning of May but the delivery date kept on changing. I emailed them and they never got back to me. Bye bye to my money. Do waste your time on this scammers
I ordered a bath bomb over 6 monthsâŠ
I ordered a bath bomb over 6 months ago, I kept emailing to very short âwaitâ emails only to check again to find the whole website is gone. How do I get my money back? >:(
This website is a scam!!!! Stole my money!
This website is a scam. I ordered a water dispenser in April and never received my order. Do not lose your money with this company, they are FRAUDS!!!!
Watch your delivery date constantly change and you will never get your order
I ordered a bath bomb for a birthday gift for a friend back in April, 4 months later and they have changed the delivery date at least 4 times now. Every time I email customer service to complain I get a very generic response about tracking my order which has changed 4 times now. After reading other reviews I guess I am now accepting the fact that my order will never arrive and that this website has stolen my money. Also the phone number they offer on their website will ring until you get a voicemail so that is completely useless as well.
Order not received, no help from customer service
Havenât received my order I made over 4 months ago. I emailed customer support multiple times and only received the same automated reply each time. Complete scam of a company, do not order from here!
If I could I would give this negativeâŠ
If I could I would give this negative number reviews. Ordered a me and you book on may 2nd and have yet to recover this item. Sent multiple emails and got nothing! Delivery date keeper getting pushed back. If anyone knows how to get my money back let me know ASAP.
Scammers
Scammers! I ordered a drink bottle in April and it still hasn't arrived. When I check the tracking it just keeps getting later and later. I have contacted them for a refund but I don't think there's anything else I can do. Bye bye money:(
Scammed
I made an order for the hello kitty pink flame lighter in march of this year. It is now July and still no package. Which is even more upsetting when I remember I paid for priority shipping. Extremely disappointed, I have no idea how Iâm going to get my money back.
Not reciving my parcel
Not reciving my parcel, after 30 days(shipment to EU) I not getting the appoirate assistance in order to solve this matter. Wish I reacted quicker and canceled the bank payment.
/Patrick
Negative reviews
Negative reviews. They donât listen to complaints. Iâve waited two months for a stupid ass thing of perfume. I complained twice never got a response. However threaten that they are violating the consumer act of 2015 (google it but should get you youâre product). Even after I reported that they just shipped it when I was requiring my money back. Awful awful website made me never want to online shop again.
I ordered something from hug&rose inâŠ
I ordered something from hug&rose in April. 6 weeks later I emailed customer service to check my order status and I was told to wait. It could take a while for international shipping. So I waited another week and my order status said it had been delivered but I didn't receive it. So I told customers service that I wanted my order refunded and got the same draft response that international shipping may take awhile. No, I was asking for a refund since the product had already been on it's way for 2 months and says delivered. It doesn't sound like I'm waiting for anything to come. I am not getting any response from this company now, by email or by phone. They are frauds just taking your money and saying that it may take a while, in hopes that you will forget you ordered.
I feel scammed
I feel scammed. Ordered a 3 in one docking station for phone, watch and headphones and was sent a crappy dollar store quality wireless phone charger (thatâs it). No where for the other items, not even close to what was advertised and for $30 usd not wanted
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