My order to an EU country was sent with…
My order to an EU country was sent with the wrong paperwork and was delayed because it was diverted to customs. Totally wrong in terms of the UK and EU agreement and ParcelForce rules for export.
Because of this my delivery was delayed and l also had to pay for extra VAT and handling charges before my order could be delivered.
My courteous email to the firm explaining their error has gone unanswered after a week and so l fail to recommend them






