I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... もっと見る
企業が回答しました
The Team at Alford Huws Gray the whole team are fantasic, always excellent professional customer service, they are friendly and supportive and nothing is to much trouble for them, whether its... もっと見る
企業が回答しました
Good Item but problem with delivery . In the email I was told to expect a phone call for delivery but was never received a call , I then had the delivery driver turn up randomly at my door so hard... もっと見る
企業情報
Huws Gray について
当該企業による記述
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
連絡先
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, 英国
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
優良
1739件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sale and service as expected.
2026年8月4日
Great to order on line
Great to order on line
Delivery guy was really good and friendly too
No problems at all
2026年8月4日
Good I team but small problem with…
Good Item but problem with delivery .
In the email I was told to expect a phone call for delivery but was never received a call , I then had the delivery driver turn up randomly at my door so hard to rush over from the other side of town to get back , bad customer service from the depot. Driver was really good
2026年8月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Huws Gray からの回答
Hi Terry,
We're concerned to hear about your experience with stock and timber quality and would like to apologise for this. We are actively looking into these issues to improve.
Please get in touch if there is anything we can do to make this up to you.
Thanks
Huws Gray からの回答
We're so glad you found our service efficient and a good value.
Your positive feedback truly means a lot to us!
One of the best Company thank you for…
One of the best Company thank you for very helpful and thank you for the customer service and for the first delivery actually all is good thank you very much
2026年8月3日
Huws Gray からの回答
We are so happy to hear that you had such a positive experience with us! We truly appreciate your kind words about our helpfulness, customer service, and prompt delivery.
Thank you for your wonderful feedback.
Good product delivered on time.
2026年8月3日
Huws Gray からの回答
We are so glad to hear that you are happy with our product and its timely delivery.
Ordered online on a Sunday evening
Ordered online on a Sunday evening, found required items easy on the web page. Easy transaction and collected goods first thing Monday morning
2026年8月2日
Huws Gray からの回答
We're so glad to hear you found our website easy to use for your order and that collection was smooth!
Thank you for your positive feedback.
Huws Gray からの回答
We're so glad to hear we delivered on time and our staff was helpful! We appreciate your kind words.
Huws Gray からの回答
We're so glad to hear you had a great experience with our service and that your item arrived so quickly.
We appreciate your kind words!
Easy to place the order
Easy to place the order, and arrived on time.
The delivery driver was very friendly and polite he's a credit to you.
2026年8月3日
Huws Gray からの回答
We're delighted to hear that your ordering experience was easy and that your delivery arrived promptly.
We're especially pleased that our driver provided excellent service!
Buyer beware under filled top soil
I purchased the 500 liter top soil HBLTOP500 only to find it contained 380 liters. Huws Gray passed me onto the Rolawn the supplier who initially told me it was a 600 liter bag under filled to 500 liters. I measured the bag and shown all concerned that it was a 500l bag with soil 20cm under filled hence 380l. They then told me the under fill was due to settlement so the 380l was really 500 liters. It can't be both and the volume of 380l cannot be disputed its basic maths. The fact is the advert states that the amount is 500 liters and they are not supplying this amount to the customer. Disappointing as Huws Gray are happy with this and Rolawn admit no wrong doing so hence the review.
Order KCJ14774
2026年7月18日
自発的なレビュー
Huws Gray からの回答
Thank you for sharing your experience and feedback regarding your recent topsoil purchase.
We understand your frustration with the discrepancy in the volume received and the subsequent communication with our supplier.
We are truly sorry that the product did not meet your expectations and that you feel your concerns were not adequately addressed.
We are taking your comments seriously and will be reviewing our processes with our suppliers to ensure product descriptions accurately reflect what customers receive.
Single item purchased but delivered in…
Single item purchased but delivered in a few days. Finishes off my patio. Delivery driver was pleasant & polite. Good value all round.
2026年7月28日
Huws Gray からの回答
We're so happy to hear that your recent purchase arrived quickly and helps complete your patio!
We appreciate your kind words about our delivery driver and the overall value. Thank you for your positive feedback!
Good quality topsoil.friendly driver
2026年7月27日
Huws Gray からの回答
We are so pleased to hear you were happy with the quality of our topsoil and found our driver friendly.
We appreciate your kind words!
Huws Gray からの回答
We're happy to hear that we were able to assist you efficiently and respectfully.
We appreciate your kind words.
Huws Gray からの回答
We're so glad to hear our delivery was efficient and our pricing met your expectations.
Thank you for your positive feedback!
Huws Gray からの回答
We're glad to hear that our collection process is easy for you.
We appreciate your feedback.
A good experience
Ordering was fairly straightforward, contact was efficient and delivery exactly as promised.
2026年8月1日
Huws Gray からの回答
We're so pleased to hear that your ordering process was straightforward and that our communication and delivery met your expectations.
Thank you for your wonderful feedback!
Excellent service from point of contact until delivery.
From my first contact all staff were polite and very helpful.
I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distance. In fact the driver who was very helpful and courteous said 'it was a straightforward journey.
My order was delivered in a timely manner and I was kept informed about the specific time of delivery.
Excellent service all round.
2026年8月1日
Huws Gray からの回答
We are so pleased to hear about your positive experience with our team and the timely delivery of your order.
It's wonderful to know that our staff were polite and helpful, and that the driver made the journey straightforward for you.
We truly appreciate your kind words and are glad we could provide excellent service.
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