My order , placed 3rd August, has still not been delivered. Confirmation from Peterbrough that March site collected. Told by March delivery would be Tuesday 11th, now told today by March items are n... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... もっと見る
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From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... もっと見る
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The Team at Alford Huws Gray the whole team are fantasic, always excellent professional customer service, they are friendly and supportive and nothing is to much trouble for them, whether its... もっと見る
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企業情報
Huws Gray について
当該企業による記述
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
連絡先
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, 英国
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
優良
1752件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Firts rateservice and speedy delivery.
Firts rateservice and speedy delivery.
Will be a returning customer.
2026年8月1日
Very helpful and delivery when promised…
Very helpful and delivery when promised and very helpful driver putting the items where I needed it and quality of product very good.
2026年8月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Delivered the materials promptly and…
Delivered the materials promptly and efficiently putting them exactly wheree I needed them.
2026年8月5日
Huws Gray からの回答
We're so pleased to hear that your materials were delivered promptly and placed exactly where you needed them.
Thank you for your kind words!
I visited the Woodford branch today to…
I visited the Woodford branch today to get some timber. I spoke to a guy in the yard and explained what amounts I required but he then tried to rip me off by giving me a ticket for double the amount of wood that I required. I certainly won't be going back again. Be warned, as these guys are trying to rip people off!
2026年8月13日
自発的なレビュー
Huws Gray からの回答
We are truly sorry to hear about your recent experience at our Woodford branch.
We understand your frustration regarding the timber order and the discrepancy you encountered.
We are investigating this matter thoroughly to ensure such issues are prevented in the future. We appreciate you bringing this to our attention.
Please let us know if there is anything we can do to try and make this up to you as I can assure you this is not the way we operate.
Thanks
Excellent service!
Excellent service!
The top soil was delivered within 20 minutes of an online order.
2026年8月6日
Huws Gray からの回答
We're so glad to hear about your excellent experience with our speedy delivery!
Thank you for your positive feedback.
Quick delivery and really helpful…
Quick delivery and really helpful driver.
Will be happy to use Huws Gray again.
2026年7月30日
Huws Gray からの回答
We're so pleased to hear that your delivery was quick and that our driver was helpful!
We truly appreciate your positive feedback and look forward to assisting you again in the future.
My order
My order , placed 3rd August, has still not been delivered. Confirmation from Peterbrough that March site collected. Told by March delivery would be Tuesday 11th, now told today by March items are not in stock ... I wonder where my goods are ??!
My order has now been refunded by my local branch, promptly and without a fuss.
2026年8月3日
Huws Gray からの回答
We sincerely apologize for the significant delay and confusion regarding your order.
We understand your frustration with the conflicting information and the uncertainty about your goods.
We are actively investigating this discrepancy to locate your items and provide a clear update.
Has your order now been refunded or are you still awaiting the product?
Please get in touch and let us know and we will do what we can to help.
Thanks
Delivery arrived a day earlier than…
Delivery arrived a day earlier than originally promised - which was a bonus.
2026年8月5日
Huws Gray からの回答
We're so glad your delivery arrived sooner than expected!
We appreciate you sharing your positive experience with us.
Huws Gray からの回答
We're so glad our personal service was helpful.
We appreciate your kind words!
I needed a under cloak strip which you…
I needed a under cloak strip which you had in stock ready for my use
2026年7月31日
Huws Gray からの回答
We're so glad we had the item you needed readily available for your use.
Thank you for your positive feedback!
Brick and Topsoil orders
The staff were very helpful on the phone and at the counter. Deliveries were on time and materials were placed as requested. Overall , an excellent service.
2026年8月5日
Huws Gray からの回答
We're so happy to hear that our team provided helpful service and that your deliveries were on time and placed as requested.
Thank you for your kind words.
Sale and service as expected.
2026年8月4日
Huws Gray からの回答
We're happy to hear that our sale and service met your expectations.
We appreciate your positive feedback!
Great to order on line
Great to order on line
Delivery guy was really good and friendly too
No problems at all
2026年8月4日
Huws Gray からの回答
We're so happy to hear you had a great online ordering experience and appreciated our friendly delivery!
Thank you for your wonderful feedback.
Huws Gray からの回答
We're so glad to hear your online order arrived promptly!
We appreciate your positive feedback.
Good I team but small problem with…
Good Item but problem with delivery .
In the email I was told to expect a phone call for delivery but was never received a call , I then had the delivery driver turn up randomly at my door so hard to rush over from the other side of town to get back , bad customer service from the depot. Driver was really good
2026年8月4日
Huws Gray からの回答
We appreciate your feedback regarding the delivery experience. We are concerned to hear about the lack of a phone call as expected and the inconvenience this caused.
We are looking into our depot's customer service to prevent similar situations. We are glad the driver was helpful.
Huws Gray からの回答
Hi Terry,
We're concerned to hear about your experience with stock and timber quality and would like to apologise for this. We are actively looking into these issues to improve.
Please get in touch if there is anything we can do to make this up to you.
Thanks
Huws Gray からの回答
We're so glad you found our service efficient and a good value.
Your positive feedback truly means a lot to us!
One of the best Company thank you for…
One of the best Company thank you for very helpful and thank you for the customer service and for the first delivery actually all is good thank you very much
2026年8月3日
Huws Gray からの回答
We are so happy to hear that you had such a positive experience with us! We truly appreciate your kind words about our helpfulness, customer service, and prompt delivery.
Thank you for your wonderful feedback.
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