Huws Gray ロゎ
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Huws Gray レビュヌ 

1,855
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TrustScore 5段階評䟡の4.5

4.5

建材提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I received no call to arrange delivery as promised. Instead, I found 1 tonne of slate dumped in full view of the road, blocking my house & business sign and practically on the pavement. I c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After placing the order on line I got a follow up call to arrange delivery. The cement I ordered was out of stock so the lady informed me it had been replaced with a more expensive one but no extra c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My order was delivered in good time and on the date HG had specified. I had requested that HG phone me half an hour before delivery but this didn't happen - so just as well I had not gone out!

䌁業が回答したした

5぀星のうち5の評䟡

Ordering was simple and delivery was next dsy. The driver put rubber mats on the pavement to avoid damaging the flag whilst hoisting 800kg of stones. He avoided my tree and placed the bag exactly wher... もっず芋る

䌁業が回答したした

䌁業情報

  1. 建材提䟛業者
  2. 建蚭機械賃貞サヌビス
  3. 造園甚品店
  4. 材朚店
  5. 配管郚品店
  6. 工具卞業者

Huws Gray に぀いお

圓該䌁業による蚘述

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.

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Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4.5

優良

TrustScore 5段階評䟡の4.5

1855件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

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4.5

すべおのレビュヌ

(1,855)

過去12か月のレビュヌ数: 798件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Good products but driver could have done better

Products great but my partner has a bad back and the driver would not help her move the products. He left them in the driveway sticking out on the pavement.

2026幎8月28日
Huws Gray ロゎ

Huws Gray からの回答

We are truly sorry to hear about the difficulty with your delivery and the inconvenience it caused your partner.

We are reviewing our delivery procedures to prevent similar situations.

5぀星のうち5の評䟡

My order was delivered in good time and


My order was delivered in good time and on the date HG had specified. I had requested that HG phone me half an hour before delivery but this didn't happen - so just as well I had not gone out!

2026幎8月27日
Huws Gray ロゎ

Huws Gray からの回答

We're glad your order arrived on time.

We understand your frustration about not receiving the pre-delivery call you requested.

We are reviewing our procedures to ensure this doesn't happen again.

5぀星のうち5の評䟡

......

Very good...

2026幎8月26日
Huws Gray ロゎ

Huws Gray からの回答

We are so happy to hear that you had a positive experience with our service and customer support.

Thank you for your wonderful feedback!

5぀星のうち5の評䟡

Easy to order on line

Easy to order on line . Clear prices and descriptions of products. Some confusion of the delivery location as my delivery was placed outside at the wrong building.

2026幎8月24日
Huws Gray ロゎ

Huws Gray からの回答

We're glad to hear you found our ordering process and product information clear.

We appreciate you bringing the delivery location confusion to our attention.

We are always working to improve our services.

5぀星のうち4の評䟡

Good quality products

Good quality products. I only had an issue with the delivery, as a number of tree branches were damaged during the delivery to my driveway.

2026幎8月26日
Huws Gray ロゎ

Huws Gray からの回答

We're glad to hear you're happy with our product quality. We sincerely regret that some branches were damaged during delivery to your driveway.

We are reviewing our delivery procedures.

5぀星のうち5の評䟡

Easy to order from their website

Easy to order from their website, pricing was extremely competitive and delivery was perfect.

2026幎8月25日
Huws Gray ロゎ

Huws Gray からの回答

We're so pleased to hear that your ordering experience was easy, our pricing was competitive, and your delivery was perfect.

Thank you for your wonderful feedback!

5぀星のうち5の評䟡

Ordering was simple and delivery was


Ordering was simple and delivery was next dsy. The driver put rubber mats on the pavement to avoid damaging the flag whilst hoisting 800kg of stones. He avoided my tree and placed the bag exactly where I needed it. Excellant service, thank you

2026幎8月24日
Huws Gray ロゎ

Huws Gray からの回答

We're so happy to hear that your ordering experience was simple and that our delivery team provided such excellent service, carefully placing your stones exactly where you needed them.

Thank you for your wonderful feedback!

5぀星のうち1の評䟡

I received no call to arrange delivery


I received no call to arrange delivery as promised. Instead, I found 1 tonne of slate dumped in full view of the road, blocking my house & business sign and practically on the pavement.

I contacted the local branch - they were oblivious to head office sending emails that say you’ll be contacted to arrange delivery. They said they’d try to get someone out last week to move the bag to where I actually wanted it

Didn’t happen.

Item has been delivered to an inconvenient place which is also a theft risk.

Do Huws Gray care? NO!

Could have been avoided if they’d actually done what their email promises and CONTACTED ME to arrange delivery.

2026幎8月25日
Huws Gray ロゎ

Huws Gray からの回答

We appreciate you taking the time to share your experience with us.

We are concerned to learn that your delivery did not go as planned and caused such inconvenience, especially with the material being left in an unsuitable and potentially unsafe location.

We understand your frustration regarding the lack of communication and the unfulfilled promise to relocate the delivery.

We are taking your feedback seriously and are reviewing our delivery and communication procedures to prevent similar situations in the future.

5぀星のうち5の評䟡

Very good all round service

Found whay i needed, easy process and excellent personal communication and prompt delivery.

2026幎8月25日
Huws Gray ロゎ

Huws Gray からの回答

We're so happy to hear you found what you needed and that the process was easy for you.

It's wonderful to know our communication and prompt delivery met your expectations!

5぀星のうち5の評䟡

Excellent service

The wood was very easy to order and the staff were very helpful

2026幎8月24日
Huws Gray ロゎ

Huws Gray からの回答

We're so pleased to hear that your ordering experience was easy and that our staff was helpful.

We truly appreciate your positive feedback!

5぀星のうち5の評䟡

The staff are always polite

The staff are always polite, knowledgeable and helpful. We are only doing some small DIY projects at home, so not the biggest orders, but get good service each time.

2026幎8月19日
Huws Gray ロゎ

Huws Gray からの回答

We're so glad to hear our team consistently provides excellent service, no matter the size of your projects.

Thank you for your kind words!

5぀星のうち5の評䟡

Top class service all round.

Fast, reliable and efficient service all round. I ordered one day, and delivered the next at a convenient time to myself. The delivery driver asked exactly where I would like the product placing in my garden. All round A+++ service.

2026幎8月24日
Huws Gray ロゎ

Huws Gray からの回答

We are so happy to hear that our service was fast, reliable, and efficient for you.

We are also glad that our delivery driver was able to place your product exactly where you wanted it.

Thank you for your wonderful feedback!

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