HWB Car Parts レビュー 

318
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

AVOID this company. Placed an order on the 11th August with a promised 3-5 day delivery. 25 days later They have ignored my repeated email and chat requests for a delivery update and can only assume t... もっと見る

5つ星のうち5の評価

Came across HWB Car Parts by chance looking for a Hyundai lawnmower. We were slightly taken aback being asked to suggest a price but so glad we did. Customer service and delivery has far exceeded our... もっと見る

5つ星のうち5の評価

Unfortunately the multi-tool I bought from HWB car parts did not reach my expectations and wasn't suitable for me. Obviously no fault from the company just the product itself. When organising a ret... もっと見る

5つ星のうち5の評価

Not the fastest delivery… took much longer than expected… but the product ( high lift Hyundai petrol mower blade) arrived well packed and as described… oem part and much cheaper than buying from Gen... もっと見る

企業情報

  1. 自動車部品店

さまざまな外部ソースから提供された情報

We are a leading supplier of power products. We sell a wide range of air compressors, garden machinery, generators, pressure washers, vacuum cleaners, tools & construction, water pumps and welders. Our car parts department has over 80,000 car parts ready for same day delivery. We fit wiper blades, car batteries, bulbs and dash cams.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

318件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(318)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Took long and I'm paid for priority

Top company and they sort things ASAP. Will be shopping here again. Top lads

2022年9月5日
HWB Car Parts ロゴ

HWB Car Parts からの回答

Good afternoon,

I am sorry delivery took a little longer than expected. We quote 3-5 working days and cannot always guarantee a next day delivery due to the size of some of our products.

I can only apologise that delivery didn't meet your expectations on this occasion. I am going to reach out to you in regards to paying for priority delivery and hopefully resolve this for you.

Kind regards,
Rob.

5つ星のうち2の評価

Fantastic ordered a generator on the…

Fantastic ordered a generator on the web and it was already sold made contact with me straight away giving me the option to wait for a new one or offer me there store demo one as a grade A which o accepted at a much lower price arrived on time and was as described grade A which basically was new apart from 1/2 hour use

First class company

2022年8月25日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Unfortunately the multi-tool I bought from HWB car parts did not reach my expectations and wasn't suitable for me.
Obviously no fault from the company just the product itself.
When organising a return/ getting a refund the customer service team were the best I have experienced. Their responses were quick and helpful, they soon sorted out my problem and made the whole process easy.
Thank you Jordan and Michaela from HWB.C.P

2022年8月25日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Great customer service, very polite and helpful staff. My item arrived very promptly and all my emails were responded to very speedily. Would definitely recommend HWB Car Parts!

2022年8月18日
自発的なレビュー
5つ星のうち1の評価

Liers, untrustworthy, incompetent

Liers, absolutely incompetent company!
Everything backed up with records!
So I’ve ordered generator, grade A. They said its new but opened box.
I’ve ordered on Friday. Website couldn’t update in time so payment was done like 12:03. Guy assured me, no problem it will be despatch on Friday for Monday or Tuesday. I asked if I need to pay 9.99 for priority delivery. Agent said no, as he upgraded my delivery. Fast forward to Monday. Called. Asked for tracking number. Warehouse too busy, but I will receive on Tuesday. Ok. Called Tuesday. Asked for tracking number. Warehouse too busy, but they almost sure that I will receive tonight(Tuesday). Nothing! Today Wednesday, called again. Sales
Manager said oh it was despatched on Friday and now he is pissed off with warehouse that they can’t provide tracking no. Hour ago, received tracking number. Called couriers. Guess what? Genny is getting picked up TODAY! For delivery tomorrow! And its coming from main importer, not even from their warehouse! Lost all weeks income, just because of lies! Absolutely disgusting

2022年8月10日
自発的なレビュー
HWB Car Parts ロゴ

HWB Car Parts からの回答

Good morning Benediktas,

I am sorry to hear your order has taken a little longer than usual and the inconvenience this has caused. Our graded products can take longer to process than brand new products as they are kept at a different part of the warehouse and go through a stricter inspection before dispatch.

However, it should not have taken this long so I am sorry we let you down on this occasion. I am going to reach out to you to give you a better explanation and hopefully resolve this for you.

Kind regards,
Rob.

5つ星のうち5の評価

Super servcice, lightning delivery, friendly company

Purchased item on Thursday.
Recieved item dispacthed notification on Friday with an estimated Monday delivery.
Item arrived later that day on Friday!
Seemless buying experience from start to finish.

Saw an ad originally on Facebook. I was a little sceptical at buying from Facebook without paying on collection, but chatted to Alys who was lovely and very helpfull and directed me to their website which is where I made the purchase.

Item arrived very well packed and in good condition. Haven't fully unwrapped it or tried it yet as have some building work to do first and don't want it covered in dust.

I would recommend this company to anyone without hesitation. Great to see a business that still strives for good customer service rather than just allowing the price to do the talking.
Well done and thank you.

2022年8月9日
5つ星のうち5の評価

excellent

Minor damage due to the carelessness of the courier but HWB sorted the spare part immediately and kept me well informed all the way. Well done HWB, would definitely recommend.

2022年8月8日
5つ星のうち5の評価

Excellent service

Excellent service. Good communication to sort out a misunderstanding about additional delivery charges to parts of Scotland - which is a recurrent issue with certain delivery companies. Product arrived fully assembled and ready to go. (NB this is a review of HWB service, not the item, which I have not yet used).

2022年8月8日
5つ星のうち4の評価

Quick delivery

Quick delivery, good machine, very good and helpful delivery driver. Would have been handy to have some operating instructions for the machine in the box.

2022年8月7日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報