Iboux Academy レビュー 

966
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Eu era bem travada ao estudar inglês, em virtude dos formatos de ensino que conhecia, e a Iboux mudou toda essa perspectiva. A metodologia deles é simples e objetiva, o que tornou meu desempenho expo... もっと見る

企業が回答しました

5つ星のうち4の評価

ho usufruito di un pacchetto di 13 lezioni. il rapporto qualita prezzo e` ottimo. ci sono vari insegnati con differente background ma tutti molto preparati. unico neo per cui non do 5 stelle e` l... もっと見る

企業が回答しました

5つ星のうち5の評価

E' qualche anno che utilizzo questa piattaforma ed ho trovato il mio mood. Flessibillità degli orari, disponibilità degli insegnanti ad adattarsi alle esigenze di studio personali. Assistenza pro... もっと見る

企業が回答しました

5つ星のうち1の評価

Si vous souhaitez utiliser vos cours achetés il y a plusieurs mois, passez votre chemin. Pas possible de prendre contact avec les administrateurs, les enseignants ne sont plus présents. Très mauvaise... もっと見る

企業が回答しました

企業情報

  1. 語学学校
  2. ・
  3. フランス語学校
  4. 英語学校
  5. 英語講師
  6. 家庭教師
  7. 語学コース提供業者

当該企業による記述

Our mission is to help each learner reach their full potential in attaining their language learning goals. We do so by providing a personal, high-quality and affordable learning experience. Since 2012, we have helped tens of thousands of students from all over the world. Our 170+ strong team of highly-qualified and experienced professionals are eager to support our students in providing an exceptional learning experience.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

966件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(966)

過去12か月のレビュー数: 20件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Corso di inglese

Ho trovato per caso questa accademia delle lingue, leggendo una pubblicità sulla rivista inglese Speak Up a cui sono abbonato.
La mia esperienza è molto positiva e apprezzo soprattutto la possibilità di seguire lezioni in inglese con professori di nazionalità diverse, il che permette di familiarizzare con diversi accenti.
Trovo inoltre molto pratica e ben strutturata la piattaforma di prenotazione delle lezioni.
Accademia da consigliare per chi vuole fare esercizio con una lingua straniera.
Francesco Fontana

2024年7月10日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Grazie mille per aver condiviso la tua esperienza di apprendimento con noi, Francesco!

Happy learning,

The Iboux Team

5つ星のうち5の評価

Iboux - my ticket to learning Spanish

I have been a student of Iboux for about 7 years. I have had the same teacher for most of these years because she is so easy to work with, encouraging, patient and fun. Iboux is a great company to work with to learn a new language. The online service is easy to work with, giving me the ability to see my teacher, work on a white board and share/review my homework. Iboux's platform allows for you to learn at your own pace with reasonable prices for their various packages of classes. I highly recommend Iboux to anyone interested in learning a new language. I would give them 10 stars if possible.

2024年6月25日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

¡Muchas gracias / thank you so much for your review, Diane! We are thrilled to hear about your positive experience and look forward to continuing to support you in your language learning journey.

The Iboux Team

5つ星のうち5の評価

Good selection of teachers

I enjoy my classes with iboux and am making progress with my Spanish. They have a selection of teachers which I think is important because you need a learning coach that suits your personality. In my opinion it’s important to take responsibility for your own learning & in that context iboux plays a key part in mine,

2024年6月28日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Thank you so much for sharing your experience learning with us, David! Felicitaciones por tu progreso :)

The Iboux Team

5つ星のうち5の評価

Best 1:1 frech classes

Really enjoying my classes here. the material is really fun and teachers are great

2024年6月25日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Merci beaucoup and thank you so much for sharing your experience, Fatma!

The Iboux Team

5つ星のうち5の評価

My proficiency level in French was…

My proficiency level in French was below A1 when I first started. I occasionally had to switch to English because I was unable to form simple sentences, I had trouble expressing myself, and I even had trouble understanding my teachers. Thankfully, Iboux's curriculum design guided me throughout my progress, the learning objectives were precise, and the activities we did in class were engaging and varied. My teachers are also very patient and committed to helping me learn. Although I still do not speak French fluently, I am pleased with my progress and feel that I have made significant progress. I can now write brief essays, express my opinions on various subjects, converse with my teachers without having to switch to English, and I have improved my listening comprehension.

2023年6月19日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Thank you so much for sharing your experience learning with us, Betchie! And congratulations on your progress :)

Merci encore !

The Iboux Team

5つ星のうち5の評価

Something I look forward to!

The regular sessions have been so helpful in advancing in French. I'm just doing 30 minute classes, but my teacher uses the time so well. We have a great blend of conversation and explicit instruction. It's one of the things I most look forward to these days!

2024年5月30日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Merci beaucoup and thank you so much for sharing your positive experience, Anna!

Happy learning,

The Iboux Team

5つ星のうち3の評価

Terrible booking system

Terrible booking system. You pay for your classes and then you can’t book the classes. This reoccurring issue has not been dealt with for 3 years.

2024年5月23日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Hello Mandeep,

We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced with our booking system. We understand how frustrating this situation must be for you.

We strive to ensure a smooth and efficient booking process for all our customers. Our records show that you recently reached out to us, and we regret that this issue has affected your experience.

We will contact you directly to assist with your booking and ensure you can schedule your classes without any problems.

Thank you,

The Iboux Team

5つ星のうち1の評価

Acabo de contratar el pack y no puedo…

Acabo de contratar el pack y no puedo reservar ninguna clase, de los 5 los profesores asignados 4 no tienen ninguna disponibilidad y el quinto a unas horas que no son las que yo informé que me encajaban,
Les he escrito más de 5 mails y no responden, y por supuesto no me devuelven el dinero pagado hace 3 semanas. Una vergüenza!

2024年5月22日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Hola, Eduardo:

Muchas gracias por contactarnos. Lamentamos lo ocurrido; acabamos de verificar tu caso con nuestro equipo y, por lo visto, no habíamos recibido tus mensajes en la casilla correcta de nuestro sistema de Soporte a causa de un error técnico. Nuevamente, lamentamos muchísimo lo ocurrido y te pedimos disculpas.

Uno de nuestros agentes de Soporte se ha puesto ya en contacto contigo y ha actualizado tu "pool" de profesores para que puedas programar tus clases lo antes posible. Por favor, haznos saber si tienes cualquier otro inconveniente.

Nuestras disculpas nuevamente,

The Iboux Team

5つ星のうち1の評価

Teacher did not appear to the trial class…

Signed up for a trial class and the teacher never appeared, even if she texted me she is there. I waited 30min sending her emails and no response.

2024年5月21日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Hello Zaneta,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced. According to our records, the instructor was present for your class, so this appears to be a misunderstanding.

We would like to make it right by offering you a new trial session at your earliest convenience. Our team will reach out to you shortly to arrange this.

Once again, we apologize for any inconvenience and appreciate your understanding.

The Iboux Team

5つ星のうち5の評価

Fácil uso

Fácil uso, profesores comprometidos.

2024年5月10日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

¡Muchísimas gracias por compartir tu experiencia, Lourdes!

The Iboux Team

5つ星のうち2の評価

Can't reach the company.

Please Iboux provide an email in your response where I could get this magic 24 hr reply.
I was a fan, and do the think the platform can work but what has happened to the support ??? I have three emails sent over a week ago with a query and no reply back. No phone number to contact at all. I see someone else said the same.

2024年5月9日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Hello JW,

We apologize for the inconvenience of not receiving a response from us. Please be assured that we maintain a verified 24-hour response time. Please check your Spam folder, as sometimes emails can be mistakenly filtered there.

Additionally, we will reach out to you via TrustPilot to gather more details and investigate your case thoroughly.

Thank you for bringing this to our attention, and we look forward to resolving it promptly.

Kind regards,

The Iboux Team

5つ星のうち5の評価

Un'esperienza davvero positiva

Io non sono per niente brava, ma le insegnanti hanno tantissima pazienza e ogni volta finisco le lezioni soddisfatta e mi viene voglia di proseguire nel percorso perchè vedo i miei miglioramenti.

2024年5月6日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Grazie mille per condividere la tua esperienza positiva, Katya!

The Iboux Team

5つ星のうち5の評価

Great teachers

Great teachers , very good prices , what more could you ask for in a language program.

2024年4月20日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Thank you for your review, Tom!

The Iboux Team

5つ星のうち5の評価

C1/2 level French speaker, and very happy with Iboux

I'm a French to English translator and speak French fluently, but as I live in Australia I get very little chance to practise and maintain my level of French. Since starting with Iboux a couple of months ago, I've been able to have a few hours conversation every week, which is great. I like having a large pool of teachers, with availability at various times. Due to Australia's timezone being so far away from the rest of the world, it can present problems aligning with teachers, but Iboux enlarged my teacher pool which helped a great deal. All teachers are highly qualified native speakers, and help me in my goal to maintain my oral expression at a good level. The pricing is also very reasonable compared with other similar programs. I can strongly recommend Iboux Academie

2024年4月30日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Merci beaucoup and thank you so much for sharing your experience learning with us, Carolyne!

Happy learning,

The Iboux Team

5つ星のうち5の評価

A great way to learn French

I am learning conversational French so I can converse with several French speaking friends. One of them recommended iboux as a good way to practice my listening and speaking skills. I tried iboux and have found it to be a great way to learn. My instructor understand my goals very well and has tailored my classes to meet them. I am seeing good improvement. I highly recommend iboux.

2024年4月29日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Merci beaucoup, Ken ! We are thrilled to hear about your positive experience learning French with us.

The Iboux Team

5つ星のうち1の評価

They have a totally improvised and…

They have a totally improvised and disorganized staff, I do not recommend it at all.

2023年12月1日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

We are sorry to see your review. Despite our efforts to reach out via TrustPilot's messaging system for more details that would enable us to assist you, we have not received any response from you. To ensure a genuine concern is addressed promptly, please contact us directly at support@iboux.com with your information. Thank you for your attention, and we look forward to resolving any genuine issues you might have.

The Iboux Team

5つ星のうち1の評価

Poor response time and complicated process for simple request

I havent started studying with them however the response time is very bad and there is no way to reach them over the phone.
I am asking for a simple invoice for an amount i paid 9 days ago and they are not able to provide it, not sure what is so complicated about this and why they accepted the payment in the first place, invoice should be automatically provided.

2024年3月31日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Hello Flo,

We are sorry to learn about your experience. Our latest data shows that our average response time is under 24 hours, and our average ticket resolution time—that is, the time taken to solve an issue from the moment a student initially contacts us—is under 48 hours. We are continuously working to reduce these times further to ensure our students have the smoothest possible experience when contacting our Support team. Thus, we were both surprised and concerned to hear about the situation you described.

At this point, with the details provided, we are unable to identify you as a customer. Consequently, we have reached out to you through TrustPilot so we can understand your issue more fully and have our Support team address it immediately.

Thank you again,

The Iboux Team

5つ星のうち5の評価

E' qualche anno che utilizzo Iboux Academy

E' qualche anno che utilizzo questa piattaforma ed ho trovato il mio mood.
Flessibillità degli orari, disponibilità degli insegnanti ad adattarsi alle esigenze di studio personali.
Assistenza pronta ed efficace.
Preparazione degli insegnanti ottimo.
Di sicuro l'efficacia dipende sempre dalla propria continuità e costanza.
Buon studio a tutti.

2024年3月30日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

Grazie mille per condividere la tua esperienza positiva, Davide!

Happy learning,

The Iboux Team

5つ星のうち5の評価

He encontrado en Iboux un profesora…

He encontrado en Iboux una profesora fantástica que da clases los domingos a primera hora…La atención al alumno cuando hay algún problema técnico es muy buena.

2024年2月23日
自発的なレビュー
Iboux Academy ロゴ

Iboux Academy からの回答

¡Muchísimas gracias por compartir tu experiencia aprendiendo con nosotros, Xavier!

The Iboux Team

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