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Still awaiting payment, customer service is useless. Worried I won’t get my money

Katie made the whole process of applying for a mortgage effortless. Because of covid it was done over the telephone but was still made personal. We had a full mortgage offer in just over 2 weeks and that wasn’t with a high street lender. Everything was made so simple and easy and I still can’t believe I’m sat in our new home. Thank you x

Excellent from start to end. Answered all questions I had

Recently worked with this company as a first time home buyer. Chris Meekin was very professional, responsive and easy to work with as well as his associates. Recommend.

Fantastic service. Good, professional, friendly advice and any questions were answers promptly. Thank you.

ICF gives an EXCELLENT service and return. No more comment needed. Thanks Marcus Whitmore

Cannot fault the service provided by ICF Financial Services, they provided me with all the information I needed to purchase my first home. I spoke with a few members of the Bridlington team and Helen made the process seamless. Would not hesitate to recommend them.

I was recommended ICF by a friend with regards advice about my pension plans.
I found them to be extremely helpful, friendly, easily approachable and they provided me with good professional advice.
At all times discussions about my pension plans were followed up with a written account to ensure understanding and to enable me to make decisions with confidence. Any questions I had were answered promptly.
I would have no hesitation in recommending ICF to colleagues & friends.

ICF Financial Services, have provided me with excellent honest financial advice, over many years. They offer a friendly, professional service with their customers needs are their top priority.

Excellent service throughout. A massive thank you to Helen and the team at ICF.

Superb
Claire is excellent at supporting my needs and explaining everything really clearly for me in simple language that I understand.
Happy to say I completely trust her judgement, professionalism and she is always responsive.

ICF was one of several companies recommended by my bank who could help with my loan requirements as they themselves couldn't. I called them and discussed my needs, Richard was the one that stood out to me as being most pragmatic and understood what my needs were. He did his own research into CBIL as a possibility and quickly came back to say he thought he could help.
He asked for a clear and specific list of requirements which I gave him.
He was approachable and contactable at all times.
He got me a loan offer and talked me through the implications of it.
He remains contactable and supportive.
I am now days from completion on my new project.

Great service always given. Confident pension is in good hands

Face time meeting was arranged to assit in Covid regulations.
As far as I'm concerned all is well apart from the drop due to covid, a 6 month
reveiw has been arranged with pension age arriving in Jan 22.

My wife and I recently spoke with our financial adviser over Zoom during the present C19 pandemic. Despite the poor performance of the economy, and also us taking an income from our savings and investments, they all still grew over the past year. I can't say much better than that! We are very pleased and comfortable with the advice given, and happily recommend ICF FSL.

Our financial advisor was very professional (as always) and took time to explain our situation in detail. The pack of information we took away was very useful and easy to follow.
1st class service.

Claire has been very informative, made me feel that I can trust the company to do what’s right for me, very professional

Clear explanations and advice. Regular updates and clear reports, which are gone through on a personal basis. Very pleased with management of my fund in ethical products.