IC Markets (EU) Ltd レビュー 

Service au top, je suis impressionné par la qualité des réponses à mon problème. L'écoute et les réponses sont pros. Vraiment, merci.

Je m'attendais à un service client comme beaucoup d'autres, où l'on parle uniquement à une IA qui ne fournit pas toujours les bonnes informations. Mais c'est tout le contraire.

Le service client est rapide et efficace. Si l'IA ne parvient pas à répondre à votre demande, elle vous transfère directement vers une personne compétente. La transition est très rapide et les informations fournies sont claires, précises et fiables.

I had a great experience with the support team. The person who helped me was very friendly, patient, and professional. They guided me step by step through my MetaTrader 5 issue and helped me find the right solution quickly.

The support was reliable and efficient. Thank you very much for the great assistance!

Excellent support! They are incredibly fast, very attentive, and answer every question clearly. Highly recommended.

Service client très efficace et disponible même un samedi apres-midi

The support was very nice. Helped a lot with a verifikation issue i caused.

Great support. Helpful and fast response. Thanks

⭐ 1 Star – Extremely Disappointing Experience

I traded with IC Markets under Account No. 155360 and had a very disappointing experience.

After depositing substantial funds and actively trading, I encountered serious issues with the handling of my account and complaint. Instead of conducting what I believe should have been a thorough investigation, I was later informed that I was "not their customer," despite having traded through the IC Markets brand. In my view, this response was inconsistent with my experience and prevented my complaint from being properly addressed.

I have spent years collecting evidence, including account records, payment history, correspondence, and regulatory documentation, in an effort to resolve this dispute. Unfortunately, I remain dissatisfied with the outcome and the way my concerns have been handled.

If you plan to trade with IC Markets, make sure you:

Keep copies of every deposit and withdrawal.
Save all emails, account statements, and trading records.
Verify the exact legal entity with which your account is opened.
Understand which regulator has jurisdiction before investing significant funds.

This review reflects my personal experience, and I hope the company will engage constructively to resolve outstanding disputes with affected clients.

It was very professional. Prodromos gave me an excellent service due to my account issues.

Amazing customer service, I had a little issue with logging in to my account and the Support service was able to help me in less than 1 minute! Amazing experience.

I've been using IC Markets for years, nothing to complain. Great customer service, fast payouts, raw spreads,... I really recommend this broker

I opened live chat with bot to ask for person. The person arrived in 1m. He was so helpful and help me create a ticket

Very easy and fast, perfect service and everything worked out perfectly as well

exelente atencion resolvieron mis dudas en un instante gracias

Their quick response to my immediate needs.