IconicWP レビュー 320

5/5 stars for IconicWP! Outstanding support from the IconicWP team! I use the Iconic Sales Booster plugin, and I needed a custom modification to make the product thumbnails clickable in the 'Frequently Bought Together' module. JR from the support team went above and beyond by providing a flawless custom PHP/AJAX snippet tailored for my Elementor site. It works perfectly without breaking any functionality. Highly recommend their plugins and their top-notch customer service!

They fixed theme compatibility issue very quickly. My recommendations

Really fast answer and perfect help. Thank you so much!

First and foremost, I'm exceptionally and pleasantly surprised. What you guys have done is pretty much unprecedented in terms of the extent of commitment and support, especially in the context of WP and plugins.

Not only you troubleshooted and found the issue, you didn't give up when I wasn't getting help from the other side. And you went even further by creating a workaround even though it was not your plugin causing the misbehavior.

Companies that take support so seriously must get their proper shout out.

Please keep working like that!

The support assistance is great: instructions were very clear and I could solve the issue immediately

The support that I have received so far for the plugin that I purchased has been excellent! They spent time with me helping me understand the setup and application before and after purchase. The support team is knowledgeable and appears to focus on quality and authentically helping the customer solve their problems, rather than closing the ticket as quickly as possible. I am really liking this company.

I tried IconicWP's WooCommerce Delivery Slots plugin and it's a great product. It just wasn't a good fit for my business. What I appreciate the most about IconicWP is their fast and professional customer service. My questions were answered very quickly, and they seemed to care about resolving my issues.

Excellent support and products that are simple, straightforward and worth the addition.

Great plugin and service. When I have trouble support is fast to reply

As I requested help, they respond with a custom solution in just few hours!

I had a few different issues that required considerable back and forth with support to put things right. They stayed with it until it was resolved and everything is working. This is a place to review the support experience rather than the product itself, so I'm only losing 1 star for the support being office hours only and no weekend support. I know small teams can't work all the hours, but especially as a "paid premium" user, a problem that has to wait to be resolved can mean we can't take any orders in the restaurant through the website, which has a financial cost, so I would love to see even a skeleton support out of hours. Aside from that, the support was very good.

Promptly responded to my bug report and issued a patch almost immediately. Very helpful and courteous service. Great tech team.

Great support! Fast and satisfactory answer.

The WooCommerce Attribute Swatches by Iconic and WooCommerce Linked Variations by Iconic plugins have solved a critical issue for my store. Many of my product variations have their own search volume, and I needed each variation to have a standalone page with its own SEO title and meta description. These plugins make that possible perfectly and have greatly improved my SEO structure.

They work smoothly, are easy to configure, and overall have been extremely helpful.
It would be absolutely perfect if the variation options could also be displayed directly on the product category page — that would make the solution even more complete.

Highly recommended!

Thank you so much! The solution worked perfectly, and the plugin was fixed quickly. I truly appreciate the fast response and helpful support—excellent service!

The tech support was very thorough with step by step instructions.

2 semanas esperando un reembolso y nadie responde. disputa abierta en paypal y no dicen nada.

edito: hice solicitudes a través de vuestra web, esas solicitudes no pueden marcarse como spam.... porque están echas a través de vuestra web, aun así gracias por el reembolso

I had a great experience with the helpdesk and service team of this WordPress plugin. They responded quickly and were very clear and professional in their communication. My issue was resolved efficiently, and they made sure everything was working properly before closing the ticket. Highly recommended for anyone looking for both a solid plugin and excellent customer service.

WordPress reported an issue with licensing and would not allow me to update WooThumbs. I reached out to support and, within a couple of hours, had a response with a real solution. I could not be happier.