Well I had quite few concerns and problems to solve. Regarding trading terminal, withdrawal process and few general questions. I reached to live chat support, and I got instant connection with Dennis,... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Por muito tempo, esperamos por isso. Ter o atendimento ao cliente, isso é muito importante, pois ser trader já não é facil, e quando surge duvidas, ficamos ainda mais com receio de acreditar nas corre... もっと見る
Ha, sido un experiencia muy favorable porque se han resuelto mis dudas con la rapidez, amabilidad y claridad que el servicio y su personal demuestran. Gracias por todo.
Ms. Rachel Fu assisted me with great care and attention until the issue was fully resolved, ensuring that every step was carried out correctly. I am very satisfied with the support I received:... もっと見る
企業情報
当該企業による記述
IC Trading is a premier global online broker specializing in Contract for Difference (CFD) trading, offering investors and traders a robust platform to trade a vast array of financial instruments. With a commitment to transparency, reliability, and innovation, IC Trading provides access to over 5,000 markets, including forex, indices, commodities, shares, and cryptocurrencies.
連絡先
Suite 803, 8th Floor, Hennessy Tower, Pope Hennessy Street, 11328, Port Louis, モーリシャス
- support@ictrading.com
- ictrading.com
ネガティブなレビューの 5%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
atendimento rapido e muito profissional!
Experiencia satisfactoria.
Ha, sido un experiencia muy favorable porque se han resuelto mis dudas con la rapidez, amabilidad y claridad que el servicio y su personal demuestran. Gracias por todo.
Very reputable and transparent broker
Very reputable and transparent broker. The support team are extremely transparent an cooperative l give it best of best
I like ic trading so far they have a…
I like ic trading so far they have a very good customer service and i like their spread which is very tight
Great broker
Great broker. I've been working with them for a moment, and I never had problems.
I really recommend them!
اسوء شركه ممكن تفتح فيها حساب بعتلهم كل…
اسوء شركه ممكن تفتح فيها حساب بعتلهم كل المستندات المطلوبه وبرضو مش عايزين يفتحو الحساب
10/10 experience
10/10 experience. My problems were solved remotely with the help of Team Wiewer. Thank you.
So FAST!!So Fast!!
Very good broker
Very good broker , with best support. Reliable and good experience with it.
Corretora sem Atendimento Adequado
Em 24/02/26 efetuei um deposito inicial na ICTrading, via pix, posterior solicitei uma retirada nos dias 09/03 - 11/03 - 13/03 - 16/03 e todas foram negadas. Eles pediram todas as documentações e eu enviei todas eles me responderam o seguinte na última solicitação :
IC - Precisaremos que, como etapa adicional para prosseguir com sua solicitação de saque de PIX, nos forneça uma cópia oficial do seu extrato bancário, que mostre o logotipo do banco, o número da sua conta 19212453, seu nome e a última transação para a IC Trading, se aplicável. Faça o upload dos seus documentos na Área Segura do Cliente e envie novamente sua solicitação de saque, se necessário.
Agradecemos sua paciência e cooperação.
Após inumeras tentativa com o suport explicando eu eu nunca tive essa conta e eu nem sei de quem é essa conta o e-mail que encaminhei para eles foi o seguinte e-mail:
Gentlemen, I transferred the amount to my MT5 account 11638190 until we can resolve the problem.
Good morning!!!
My account at Banco/Brokerage XP Investimento is an account from 2015, that is, 11 years ago. Agency 001 - Checking account 2100***. I have had this account at this institution since 2015.
You are asking for a statement to confirm account 19212453. I honestly don't know what account this is, who it belongs to, or who it refers to.
Please review the statement; you will see that on February 24, 2026, the Pix payment made to UNLIMINT BRASIL SERVIÇOS DE PAGAMENTOS CNPJ **42.555/0001 * Receiving Agency 001 - Receiving Account 9695949 was made directly from my XP account 2100***, as can be verified in the file I have already sent four times.
We also have the information according to the history on the ICTrading website.
Also note that I tried numerous times on that same day to make the payment with my Wise Bank credit card, and it was denied every time, until I converted the 200 USD to BRL and subsequently generated the Pix key on the ICTrading website to make the payment.
I contacted XP Bank and they confirmed that the PIX payment was made from account 2100***, and I've attached proof of payment.
I understand that the brokerage prioritizes security and they are entirely correct, but given this, I believe that the possible account registration error did not originate from XP Bank and may have been altered by ICTrading. I am attaching the PIX payment receipt again so that you can see the bank details of the payer, and once again the bank statement with all the guidelines and requests you made, all in accordance with ICTrading's rules and regulations.
I would appreciate your attention to this matter so that it can be verified and corrected.
Thank you for your attention.
Eles em momento algum se demonstraram solicitos a analisar as informaçoes entre as datas do pix com a informação no extrato etc... por fim acabei perdendo todo meu dinheiro e eles nunca mais me explicaram sobre isso Infelizmente a corretora que eu acreditei ser correta me deixou em maus lençois por falta de vontade de verificar corretamente
E' una truffa legalizzata
E' una truffa sono 20 gg che ho chiesto la chiusura del conto e non ho visto nulla. Sparito il Daniele e impossibile accedere alla piattaforma. Non risponde né al telefono e nemmeno alla mail
Serious platform issue and no real customer support
I urgently deposit funds to top up my trading account, but the money is credited to the wallet account instead. When I try to transfer it manually, my trading account does not even appear in the transfer options.
This is a time-sensitive issue because my account is already in drawdown. I contact support immediately, but more than 36 hours have gone by without any meaningful resolution. No agents are available on chat, and the phone support they advertise as 24/7 is also unavailable, and the voice mailbox is full. No response via email either.
This is not just poor customer service — it is a serious operational failure. When clients are at risk of liquidation because of a technical issue on the broker’s side, the absence of responsive support is unacceptable.
A broker handling leveraged accounts should be able to resolve urgent funding problems quickly. That is not what I am experiencing.
Informazioni prelievo
Complimenti dopo alcuni prelievi per il prelievo , ho mandato tutta la documentazione e nessun problema e' stato riscontrato.
UN suggerimento guardate tutti i dati che servono e scrivete per assistenza.
all best with IC tradings
la repuesta ha sido muy rápida y…
la repuesta ha sido muy rápida y eficiente, solución al problema inmediato
The best service and broker
Quick response and very very pro. This service is always perfect!!! thanks.
Fast and professional support as well…
Fast and professional support as well as reply to my questions!
Understood my concern
vanishing deposits
it was working well until it stopped. The additional deposit i made vanished on the way. i sent them the confirmation from my bank and for over a week now they've been looking for my money with no result. everyday i get the same reply: please wait while we're working on your case. and nothing changes. i've been making new cases everyday and still nothing. no answer from ictrading by any channel: live support nor emails. this company is unreliable.
melhor empresa
A empresa me retorna ligacao e atende rapido o grafico e completamente normao baixo spred meno que ja vi e nao da daslay indico ela o falta deposito e saque por pix
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