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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I absolutely LOVE my new Imperfect Pointes leo! The long sleeves and double lining keeps me nice and warm here in Northern Minnesota and the Cherry Noir color has gotten many compliments. As always, s... もっず芋る

5぀星のうち5の評䟡

My grandmother bought me a leotard from Imperfect Pointes for Christmas but ordered the wrong size. I messaged them to ask for an exchange and they replied incredibly quickly and were very helpful. I... もっず芋る

5぀星のうち5の評䟡

Imperfect Pointes leotards never disappoint! I love my recent purchases: Marseille in Lavender, and Barcelona’s in Plum and Blue. The fabric, cut and style are flattering and always fit perfectly no m... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I love my dance wear from Imperfect pointes it well made, beautiful quality, and feels amazing to dance in. It also washes and wears well, I have 5 leotards from this company now and have just tried... もっず芋る

䌁業が回答したした

䌁業情報

  1. ダンス甚品店
  2. 衣料品店

圓該䌁業による蚘述

Ballet Leotards and Dancewear sustainably made. British brand. Home of the world's first sustainable ballet tights. We don't believe that you have to be perfect to do ballet - but we do believe your dancewear should give you confidence, whilst not harming the planet. Be your imperfectly sustainable self and look good, feel good and do good with Imperfect Pointes.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

145件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Best tights on the market

Best tights on the market. End of!

2023幎7月5日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

WE LOVE TO HEAR THIS!!!!! Thank you Birdy for your fantastic review!!!! We are really striving to make a difference in such a crowded industry and we appreciate you for supporting our journey xx

5぀星のうち5の評䟡

Perfect!

Swift delivery, lovely shorts,my son loves them! ❀

2023幎6月25日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thank you Katja for your wonderful review! Please tag us on Instagram so we can see him in our products xx

5぀星のうち4の評䟡

Beautiful Fit, Great Company !

The material was thinner than I expected but I ended up really loving the fit once on. It’s very comfortable and flattering, the dusk colour is lovely! It’s not “sweat wicking” however, I find sweat can take a while to dry just due to the kind of fabric. I’m giving 4 stars instead of 5 due to the cost/ fabric. For the material it is made out of, it really is quite expensive (in CAD at least). That being said, I’m happy with it overall and will wear it often!

2023幎6月13日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thank you Irina! As a small sustainable business we appreciate all the feedback we can get and we will take this onboard. In the future please contact us if you face any issues and we'll do our best to resolve them for you xx

5぀星のうち5の評䟡

Lovely dancewear company

It was my first purchase and I couldn’t be more happy about it! The best ballet tights I have worn, the quality is great. Also bought the camisole leotard which is very comfortable and fits perfectly. Will definitely buy something soon again.

2023幎6月1日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thank you so much for the review! Please check out our custom leotard options to create your very own personalized next purchase :) xx

5぀星のうち5の評䟡

Imperfect Pointes leotards never


Imperfect Pointes leotards never disappoint! I love my recent purchases: Marseille in Lavender, and Barcelona’s in Plum and Blue. The fabric, cut and style are flattering and always fit perfectly no matter what shape and size. Best of all they’re sustainable, so when you make a purchase at least you’re doing your little bit for the planet!

2023幎5月11日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thank you so much Jess for your fantastic review please tag us on Instagram so we can see you being sustainably stylish :) Love Charlie xx

5぀星のうち5の評䟡

Lovely comfortable tights

Nice high quality ballet tights which arrived quickly thank you! Lovely customer service. Recommend.

2023幎3月9日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

You are very welcome Priscilla! Thank you for supporting us and for leaving us such a lovely review xx

5぀星のうち5の評䟡

Best tights I've ever worn

The convertible ballet tights I received were amazing!! They were stretchy yet so supportive and pulled in so nicely at the waist. I will definitely be buying more.

2023幎4月28日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thanks so much Gabi - its great to receive your positive review, as we are really proud of these innovative tights and glad you love them. Don't forget you can send them back to be recycled when they're at the end of their life, and we will give you 10% off your next pairs for helping us keep tights out of landfill - Helen xx

5぀星のうち5の評䟡

Sustainable brand

When I was looking for a new leotard I wanted to find a company that sells sustainable dancewear. I was impressed by imperfect pointes, both the inclusively and the tights recycling scheme. After ordering a leotard about to be discontinued, there was an issue with delivery and my parcel was lost. I thought I would only get a refund at most, but Helen was fantastic! She went above and beyond and another leotard was made just for me. I love it, the fit is great, and I have ordered another leotard which I am looking forward to receiving.

2023幎3月24日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

We are delighted to have resolved these issues for you! Thank you for supporting us on our sustainable journey xx

5぀星のうち5の評䟡

Leotards are amazing!❀❀❀

Leotards are amazing!❀❀❀
Quick delivery as well, Thank you Helen! xx

2023幎3月24日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thanks so much - I hope you love wearing it for many ballet classes to come. Now you now this style is a good fit, you are very welcome to order a custom colourway. Our lead times for that are now at 5 weeks. We are so happy you found us! :)

5぀星のうち1の評䟡

Order took far too long for delivery

Order took far too long for delivery. I ordered it well in time for my boyfriend's birthday, and it got there about 3 months too late. Thanks very much for that.

2023幎3月17日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Ah Royston.....what can I say? As a small business we take your comments seriously and I'm really very sorry you had a bad experience. if there's anything I can do to help you see that this was a particularly challenging time for us as a small business. I'd love to win you back, as I'm sure your boyfriend has found the quality and fit of the tights to be really high?
We were brought to a standstill in Jan-Feb by the known Cyber attack on the Royal Mail. This affected all UK small businesses shipping overseas. I do believe I sent a long email explanation, but sometimes there's nothing we can do to change things beyond our control. It did in fact take 2 months, not 3 months, but I hold my hands up. I can't apologise enough. Helen x

5぀星のうち5の評䟡

great for sensory processing


My daughter has sensory processing disorder and tights feel so uncomfortable to her. We have tried ALL the tights and all of them cause tears and frustration. Until we found these!!!!! The waistband is so wide and comfy and they are just perfect for her. She puts them on with no problem and feels great and confident in class now. We will be buying many more! And we love the sustainability of them too! So happy we found these!

2023幎3月9日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

I'm so pleased to hear that these tights are meeting your daughter's needs. we are happy you found us too! and do send them back for recycling when they come to the end of their life - we'll send you 10% off your next tights order - Helen xx

5぀星のうち5の評䟡

Love

Imperfect Pointes always send amazing quality dancewear that washes well and makes me feel confident

2023幎3月6日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thank you Mollie - we LOVE having you as a customer xxx

5぀星のうち2の評䟡

Order took AMAZINGLY long to ship

Order took AMAZINGLY long to ship. I had to email the company SEVERAL times. Very disappointed. After a snippy reply to my REQUESTED review from the company, rest assured I will not be ordering from them in the future. If you are going to begrudge customers from ordering products at a sale price, maybe don't offer a sale price? At least when I place orders on Amazon, I get timely responses from customer service.

2023幎2月21日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Hi Samantha thanks so much for you 2 star review. Lets try to give some context.....
Immediately after our ARCHIVE SALE there was a cyber attack on the Royal Mail here in the UK, which nearly destroyed many small independent businesses like ours. Not only did you purchase a hugely discounted product, made by a small ethical business, you also applied a 15% discount code. .So we think you got a fabulous deal. The fact it took so long was because we did not want you to be affected by the cyber attack. But in your review you haven't mentioned the beautiful quality or the fact its sustainably made, so perhaps you should just stick with Amazon in future?
I hope this helps when you are reviewing other small businesses trying to create a better world.
Very best wishes
Helen

5぀星のうち5の評䟡

The leotard and tights I purchased for


The leotard and tights I purchased for my daughter arrived quickly. The product itself was given rave reviews by my daughter.

2023幎3月1日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

thanks so much for this great feedback - I do hope your daughter gets lots of pleasure from dancing in her new dancewear. Look out for some new launches coming up in the next few weeks - thanks so much for joining the dancewear revolution xx

5぀星のうち5の評䟡

Beautiful!

Great quality material, beautiful fit, efficient shipping and made sustainably. Well worth the price, my new favourite dance wear.

2023幎3月13日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

ah ....Kelsey thank you for your lovely review - we also enjoy your stunning studio content - please look out for more options coming to the site soon - thanks for choosing sustainable dancewear
Best wishes
Helen + team xx

5぀星のうち1の評䟡

The leotard I ordered for my


The leotard I ordered for my granddaughter for Christmas did not come in until over a month after Christmas. They did keep me aware from time to time of the delays and the reasons for them and promised to send a complementary pair of tights as a gift for the inconvenience. The tights never came. If the company still wants to make good for that. my granddaughter is 5’10” and is slender.

2022幎12月24日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thanks Susan. We are a small start up business trying to change the dancewear industry for good. we are not Amazon, and sometimes things go wrong, but we always try to help if customers let us know the problem.
I am genuinely sorry that you didn't receive the tights as promised. this was down to human error, at a very stressful time. I personally accept that mistake, for which now our whole review score has been impacted. As the business owner, I can only try even harder in future.
This adds to the already huge impact caused by the Royal Mail Cyber attack, which we informed you about on 13th Jan.
You haven't mentioned whether your granddaughter liked the ethically-made leotard that was made in a small factory paying decent wages?
If, after leaving a 1 star review, you still want to try the world's first sustainable ballet tights, please get in touch. we'd be happy to try our best to somehow put this right for you. It sounds like it has caused us both a great deal of stress.

5぀星のうち5の評䟡

My daughter loves your dancewear

My daughter is a collegiate dancer and loves these products. I recently made a purchase as a gift for her. There was some difficulty in the delivery, but Helen and her team moved heaven and earth to make my experience right. I swear by this company and their determined resolve to ensure complete customer satisfaction. My sincerest thanks for your professionalism and integrity.

2023幎2月1日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Dear G
thanks so much for this heart warming review of your daughter's purchase. Things have been quite challenging on our small business in the last month and I really do appreciate you being so gracious about the length of time it took for the delivery (firstly an out of stock, then the Royal Mail cyber attack) we will be glad to offer a discount on your next purchase as a goodwill gesture, in order to show you what a really good experience looks like with Imperfect Pointes - best wishes Helen

5぀星のうち5の評䟡

Beautiful leotard

Beautiful leotard which my daughter loves. The story and ethics behind the brand are inspiring.
Service is great too- helpful, personal and quick.

2023幎1月31日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Hi Anne, thanks so much for sharing your experience. We love having you as a customer. Please tell your daughter we have some exciting new colours hitting the website soon - Helen

5぀星のうち5の評䟡

Absolutely gorgeous Leo and tights fit


Absolutely gorgeous Leo and tights fit perfect ❀❀❀

2023幎1月30日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Thanks so much - its great to hear you are happy with your sustainable dancewear. Don't forget the tights can be recycled with us at the end of their life, in exchange for a discount off a future purchase - best wishes Helen

5぀星のうち5の評䟡

Really great customer service

Really great customer service! Imperfect Pointes made sure the leotard got here on time. They went out their way to do this for us in a tight timeframe. My daughter is thrilled with her leotard which is beautiful and fabulous quality.

2023幎1月13日
Imperfect Pointes ロゎ

Imperfect Pointes からの回答

Hi Sarah, thank you for taking the time to share your positive feedback, we're glad to hear your daughter is enjoying her Imperfect Pointes leotard! 😊

It's great to see you've left a 5 star review, we'd love to see your daughter in our dancewear so please tag us in any pictures over on Instagram.
If you have any feedback about how we can improve our dancewear going forward, please feel free to get in touch! Thanks, Phoebe

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